Altruist Home Health Care Inc.
A home health agency in Dallas, Texas 75228
8035 East R L Thronton Freeway Suite 410, Dallas, Texas 75228. (214) 328-8600.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 1.5of 5 quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 31, 2024: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2023. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 28, 2023: complaint and recertification inspection1 deficiency
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Executive Responsibilities For Qapi
The inspectors’ words, 452 words
“Executive responsibilities for QAPI CFR(s): 484.65(e)(1)(2)(3)(4) Standard: Executive responsibilities. The HHA’s governing body is responsible for ensuring the following: (1) That an ongoing program for quality improvement and patient safety is defined, implemented, and maintained; (2) That the HHA-wide quality assessment and performance improvement efforts address priorities for improved quality of care and patient safety, and that all improvement actions are evaluated for effectiveness; (3) That clear expectations for patient safety are established, implemented, and maintained; and (4) That any findings of fraud or waste are appropriately addressed. This Standard is not met as evidenced by: The agency’s governing body failed to ensure that an ongoing program for quality improvement and patient safety was implemented and maintained. The Administrator failed to implement and maintain the agency’s QAPI (Quality Assessment and Performance Improvement) Program for two (2021 and 2022) the two years reviewed. This failure could prevent the agency from monitoring the effectiveness and safety of agency services provided to the agency’s patients. The failure could also prevent the agency from identifying problems, implementing corrective actions to ensure the health and safety of the agency’s patients, and if necessary, revise policies. FINDINGS INCLUDED: QAPI binder review: 1. The binder did not contain an annual evaluation of the QAPI program for 2021 and 2022. During an interview on 11/28/2023 at 11:30 AM, with the Administrator, the surveyor discussed the above findings. The Administrator said, “I didn’t do the annual evaluations. There’s no reason it wasn’t done.” Agency policy titled “QAPI.1 QUALITY ASSESSMENT PERFORMANCE IMPROVEMENT PLAN” dated 030415, read in part: “...PURPOSE To develop a Quality Assessment Performance Improvement Plan (QAPI) ...implemented by the QAPI/Utilization Review (UR) committee, which captures significant outcomes essential to safe and quality care… POLICY Agency leaders will develop a plan that sets priorities for data collection and is reviewed and updated or revised at least once within the calendar year...by the QAPI/UR Committee...Performance improvement priorities identified …the measures must include the following as appropriate for the scope of services provided by the Agency: 1. Analysis of a representative sample of services furnished to patients contained in both active and discharged charts; 2. Negative patient outcomes; 3. Complaints and incidents of unprofessional conduct by licensed staff and misconduct by unlicensed staff,4. Infection control activities; 5. Medication administration and errors;…7. A determination that services have been performed as outlined in the individualized service plan, care plan or plan of care; 8. An analysis of patient complaints and satisfaction survey data; and 9. An annual evaluation of the total operation, including services provided under contract or arrangement ...PROCEDURE...F. QAPI documents will be kept confidential and be made available to DADS, [Department of Aging and Disability Services) staff or accrediting body surveyor upon request.””
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 31, 2024 | Complaint inspection | No deficiencies cited |
| Nov 28, 2023 | Complaint and recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Dec 16, 2010.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- CMS’s ownership file has no owners listed for this agency.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 1.5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 1.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- Of the 245 agencies CMS’s data show serving patients in ZIP code 75228, where this agency’s office is, 163 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 1.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Elim Home Health Inc. | 1 |
| Precious Home Health Care Inc. | Not given |
| Golden Star Home Health Agency Inc. | Not given |
| Main Home Health Care | Not given |
| Marvelous Choice Home Health Inc. | Not given |
| Good Health Services Inc. | Not given |
| Optimal Home Health Inc. | Not given |
| Altruist Home Health Care Inc. This home health agency | 1.5 |
| X-Tra Health Care Services Inc. | Not given |
| Gioderk Home Health Inc. | Not given |
| Home Care Providers of Texas | 2 |
| Home Health Professionals Dallas | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.