Guidance Healthcare Services
A home health agency in Arlington, Texas 76018
5005 Summer Creek Drive, Arlington, Texas 76018. (682) 252-4729.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Aug 18, 2026: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Mar 19, 2025: recertification inspection1 deficiency
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Encoding And Transmitting Oasis
The inspectors’ words, 1,059 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on Record review and interview the agency failed to transmit completed OASIS (a tool used by CMS to collect certain patient information) assessment to CMS within 30 days of completing the OASIS assessment, in that: from 09/01/2024 to 03/06/2025 there were 9 assessments transmitted greater than 30 days from the assessment completion date. This Failure prevented the agency’s patient data from being made available to CMS for analysis to identify agency performance levels in the provision of patient care. Pre-survey review of the report titled, “OASIS Error Detail Report” taken from the Internet Quality Improvement & Evaluation System (IQIES) revealed 9 (patients 1, 2, 4, 5 and 6) assessments contained error number -3330 with the error message of, “Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” On 03/14/2025 at approximately 10:42 AM the surveyor conducted an interview with the Administrator. The surveyor discussed the OASIS report titled, “OASIS Error Detail Report.” The surveyor explained that from 09/01/2024 to 03/06/2025 the agency transmitted 9 OASIS greater than 30 days from the completion date (M0090) to CMS. The surveyor asked who was responsible for transmitting the OASIS assessment to CMS. The Administrator stated, “I do” The surveyor asked if the agency tracked how long it took for an OASIS to be transmitted to CMS. The Administrator stated, “I always send them in when I get it done” The surveyor asked why the agency had 9 OASIS assessment that were transmitted past 30 days to CMS. The Administrator stated, “I think we do not get back all the doctors to sign an then we can’t submit them until the doctor sign everything and we get it back to make sure the OASIS is accurate.” The surveyor asked how often the agency transmitted OASIS assessments to CMS. The Administrator stated, “I just submit them when I get them done.” Record review for Patient 1: review of the agency OASIS final validation reports taken from the Internet Quality Improvement & Evaluation System (IQIES) revealed submission identification number 64077092 submission date 11/08/2024 with 2 total record processed. Record 1 (Patient 1) gave the following error: “…Message -3330 Warning… Message: Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” Record 1 (Patient 1) of the OASIS Agency Final Validation report that was submitted on 11/08/2024 had a M0090 completion date of 10/06/2024. Record review for Patient 2: review of the agency OASIS final validation reports taken from the Internet Quality Improvement & Evaluation System (IQIES) revealed two late submissions during record review. The first late submission was identification number 63939840 submission date 10/11/2024 with 1 total record processed. Record 1 (Patient 2) gave the following error: “…Message -3330 Warning… Message: Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” Record 1 (Patient 2) of the OASIS Agency Final Validation report that was submitted on 10/11/2024 had a M0090 completion date of 08/05/2024. The second late submission was identification number 64180774 submission date 12/02/2024 with 2 total records processed. Record 1 (Patient 2) gave the following error: “…Message -3330 Warning… Message: Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” Record 1 (Patient 2) of the OASIS Agency Final Validation report that was submitted on 12/02/2024 had a M0090 completion date of 10/03/2024. Record review for Patient 4: review of the agency OASIS final validation reports taken from the Internet Quality Improvement & Evaluation System (IQIES) revealed submission identification number 64104199 submission date 11/14/2024 with 2 total records processed. Record 1 (Patient 4) gave the following error: “…Message -3330 Warning… Message: Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” Record 1 (Patient 4) of the OASIS Agency Final Validation report that was submitted on 11/14/2024 had a M0090 completion date of 08/29/2024. Record review for Patient 5: review of the agency OASIS final validation reports taken from the Internet Quality Improvement & Evaluation System (IQIES) revealed submission identification number 63915743 submission date 10/07/2024 with 1 total records processed. Record 1 (Patient 5) gave the following error: “…Message -3330 Warning… Message: Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” Record 1 (Patient 5) of the OASIS Agency Final Validation report that was submitted on 10/07/2024 had a M0090 completion date of 08/01/2024. Record review for Patient 6: review of the agency OASIS final validation reports taken from the Internet Quality Improvement & Evaluation System (IQIES) revealed submission identification number 64180774 submission date 12/02/2024 with 2 total records processed. Record 2 (Patient 6) gave the following error: “…Message -3330 Warning… Message: Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” Record 2 (Patient 6) of the OASIS Agency Final Validation report that was submitted on 12/02/2024 had a M0090 completion date of 09/12/2024. On 03/19/2025 at approximately 9:15 AM the surveyor conducted an interview with the Administrator. The surveyor discussed the findings from the patient record reviews. The surveyor explained that during record review he found Patients 1, 2, 4, 5 and 6 had OASIS that were transmitted to CMS more than 30 days after the M0090 dates. The surveyor asked why the OASIS were transmitted past 30 days. The Administrator stated, “I think again it is because we do not have everything back from the doctor to make sure the OASIS matches the face to face.” The surveyor asked how the failure to submit the OASIS to CMS within 30 days could effect the clients services. The Administrator stated, “I don’t know if it would do that.” Review of Agency policy titled, “Timelines” with a revision date of 10/25/2024 read in part: “…II. All completed and encoded OASIS data will be transmitted…from the Agency or the Agency contractor to the CMS collection site within 30 days of the M0090 date.””
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 18, 2026 | Complaint inspection | No deficiencies cited |
| Apr 7, 2026 | Complaint inspection | No deficiencies cited |
| Mar 19, 2025 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Dec 14, 2009.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 12 owners or officers are people: Maureen Nwozor (managing employee (under contract), 100%); Maureen Nwozor (owns 5% or more directly, 100%); Maureen Nwozor (owns 5% or more through other companies, 100%); Maureen Nwozor (holds 5% or more of the mortgage, 100%); Maureen Nwozor (holds 5% or more security interest, 100%); Maureen Nwozor (general partner, 100%); Maureen Nwozor (corporate officer, 100%); Maureen Nwozor (corporate director, 100%); Maureen Nwozor (managing employee (on the payroll), 100%); Maureen Nwozor (runs it (operational or managerial control), 100%); Maureen Nwozor (limited partner, 0%); Maureen Nwozor (other role (CMS gives no detail)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Vana Home Health Inc. | 4.5 |
| Guidance Healthcare Services This home health agency | Not given |
| Promptime Home Healthcare Services Inc. | Not given |
| Excellent Healthcare Services, Inc. | Not given |
| Redicare Home Health Services Inc. | Not given |
| Caretrends Health Service | Not given |
| Abundant Home Health LLC | 5 |
| Dfw Home Health Arlington | 2.5 |
| All Care Professional Home Health Inc. | 5 |
| Rosa’s First Quality Home Healthcare, LLC | 2 |
| Tender Heart Home Health LLC | 2.5 |
| Enhabit Home Health | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.