All County Home Health and Hospice
A home health agency in San Antonio, Texas 78229
7900 Callaghan Road Suite 115, San Antonio, Texas 78229. (830) 331-1291.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 2of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Dec 19, 2024: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Dec 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Dec 19, 2024: recertification inspection1 deficiency
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Infection Control
The inspectors’ words, 814 words
“Infection control CFR(s): 484.70(b)(1)(2) Standard: Control. The HHA must maintain a coordinated agency-wide program for the surveillance, identification, prevention, control, and investigation of infectious and communicable diseases that is an integral part of the HHA’s quality assessment and performance improvement (QAPI) program. The infection control program must include: (1) A method for identifying infectious and communicable disease problems; and (2) A plan for the appropriate actions that are expected to result in improvement and disease prevention. This Standard is not met as evidenced by: Based on observation, interview, and record review, the agency failed to enforce written policies to control infections including how to keep infections and communicable diseases from spreading for two of four clients (Client #’s 2 and 3) observed during care. LVN A failed to perform and maintain aseptic technique (used to prevent the spread of germs and cause infection) while doing wound care on Client #2’s right fifth toe. LVN A failed to perform and maintain aseptic technique while doing wound care on Client #3’s right leg. This deficient practice placed Client #2 and Client #3 at risk for infection, delay in healing, and the spread of infections. The findings include: Record review of the agency’s policy titled “Risk Management: Infection and Safety Control” with a revision date of July 2023, revealed in part ...”5…reusable equipment will be cleaned…and equipment and supplies will be returned to the bag.” Record review of Client #2’s clinical record revealed a Plan of Care (POC) with a Start of Care (SOC) date of 11/16/2024 for a certification period from 11/16/2024 through 01/14/2025 with a diagnosis of Encounter for Orthopedic Aftercare following Surgical Amputation (a procedure to remove a limb or other body part, such as a finger, toe, hand, foot, arm, or leg). Further review revealed a section titled “Safety Measures” included “Infection control, Standard Precautions.” (a set of infection control practices designed to prevent the transmission of infections) In addition, under the “Orders of Discipline and Treatments” Skilled nurse to perform/teach wound care…” Record review of LVN A’s personnel record revealed she was in serviced on infection control on 06/24/2024. Observation on 12/17/2024 at 11:30 a.m. during a home visit revealed LVN A provided wound care to Clientt #2. During the care, LVN A failed to change contaminated barrier before continuing with wound care to Client #2’s right fifth toe. The wound cleanser bottle had fallen to the floor and the patient picked up the bottle of wound cleanser and placed it on the barrier where LVN A had the patient’s clean wound care supplies. LVN A also cleansed her equipment (blood pressure cuff, stethoscope and pulse oximeter) following Client #2’s assessment and placed said equipment back on the contaminated barrier to air dry. LVN A failed to switch the contaminated barrier after removing patient’s soiled dressing before proceeding with wound care. Therefore, Client # 2’s freshly dressed wound to right fifth toe amputation was resting on soiled bandages. Record review of Client #3’s clinical record revealed a Plan of Care (POC) with a Start of Care (SOC) date of 12/03/2024 for a certification period from 12/03/2024 through 01/31/2025 with a diagnosis of Encounter for Orthopedic Aftercare following Surgical Amputation, Acquired Absence of Right leg below knee, Type 2 Diabetes Mellitus with Diabetic Neuropathy (a type of nerve damage that can occur with Diabetes). Further review of Client #3’s clinical record revealed a Physician’s Order dated 12/13/2024 with a section titled “Order Description” which included Skilled Nurse (SN) 2wk3 (two visits a week for three weeks) for dressing change to right below the knee…” Observation on 12/17/2024 at 1:09 p.m. during a home visit, LVN A failed to switch the contaminated barrier after removing patient’s soiled dressing before proceeding with wound care for Client #3. LVN A placed clean gauze for Client #3’s wound care for right leg below the knee amputation right next to soiled bandages on the same contaminated barrier. LVN A also cleansed her equipment (blood pressure cuff, stethoscope and pulse oximeter) following client #3’s assessment and placed said equipment back on the contaminated barrier to air dry. During an interview on 12/17/2024 at 4:58 p.m. with LVN A following wound care, she stated she was new to home health and acknowledged she needed to be more mindful of when to change her gloves and barriers for both Client #2 and Client #3 and acknowledged that she failed to do so. During an interview on 12/19/2024 at 11:40 a.m. with the acting Director of Clinical Services she stated, “nurses are trained on bag technique (a practice where healthcare professionals manage their medical supplies/bag during home visits to prevent cross-contamination and spread of infection while providing patient care)) and infection control. I’m going to be honest with you, the previous DON is gone for reason.” She further stated LVN A was new, and the issue would be addressed with further training.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 19, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jun 12, 2008.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Cornerstone Healthcare Inc. owns 100% directly since Mar 1, 2019.
- 8 owners or officers are people: Ferney Medina (managing employee (on the payroll), 0%); Brent Mills (corporate officer, 0%); Shandra Chapman (managing employee (on the payroll), 0%); Patrick D. Utley (managing employee (on the payroll), 0%); Brent Guerisoli (corporate director, 0%); Lisa Flores (managing employee (on the payroll), 0%); John Gochnour (corporate officer, 0%); Amber L Tueller (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Cornerstone Healthcare Inc. | Owns 5% or more directly | 100% | Mar 1, 2019 |
| The Pennant Group Inc. | Owns 5% or more through other companies | 100% | Oct 1, 2019 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 2 of 5 in CMS’s patient survey (85 surveys completed): 81% rated it 9 or 10 out of 10, and 70% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 2 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 77.82% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 11.18% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.98% (same as the national rate) |
How does it compare nearby?
- Of the 84 agencies CMS’s data show serving patients in ZIP code 78229, where this agency’s office is, 76 have a quality of patient care rating; the middle one is 3.25 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Anew Healthcare Inc. | Not given |
| Casa Linda Homecare Inc. | 3.5 |
| Theracare Home Health | 3.5 |
| Acara | Not given |
| Elara Caring | 5 |
| Texas Healthcare Solutions, Inc. | 5 |
| All County Home Health and Hospice This home health agency | 3.5 |
| Alpine Care Home Health | 4.5 |
| Acara | 2.5 |
| St Mark Home Health Care LLC | 1.5 |
| Comprehensive Home Health Inc. | 5 |
| S. A. Nurses Home Health Agency | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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