Eprimetec Health Services
A home health agency in Katy, Texas 77450
21322 Springbend Ln, Katy, Texas 77450. (281) 599-8406.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jul 16, 2025: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jul 16, 2025: recertification inspection1 deficiency
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Protection Of Records
The inspectors’ words, 553 words
“Protection of records CFR(s): 484.110(d) Standard: Protection of records. The clinical record, its contents, and the information contained therein must be safeguarded against loss or unauthorized use. The HHA must be in compliance with the rules regarding protected health information set out at 45 CFR parts 160 and 164. This Standard is not met as evidenced by: Based on observation, record review, and interview, the agency failed to protect the clinical records - its contents and the patient information contained therein- for 1 of 1 discharged patients (patient #1), from loss or unauthorized use in the office setting in that the agency provided the clinical records of 1 of 1 discharged patients to a potential buyer who did not require the records for the purchase of the agency. This failure resulted in the health and other demographic information of the 1of 1 discharged patients being available to non-agency personnel without the patient’s knowledge or consent. Findings Record review of a document entitled, “Letter of Intent to Sell” revealed that the N/T- Alt ADM/ADON mentioned in the letter was not officially associated with the agency. The letter also revealed Agency 2 was located at Address B and that the ADM of Agency 2 was the potential buyer of the agency. During an interview with the ADM/DON on 07/14/2025 at 1:08PM, SR asked for the Bill of Sale and/or Transfer of Stocks (to show the agency had been sold). ADM/DON stated, “I don’t have either, I just have a Letter for Intent to Sell.” During an interview with the ADM/DON on 07/14/2025 at 1:10PM. SR asked the ADM/DON what “the books are not here right now” meant. ADM/DON stated, “All of the agency’s clinical records, and all of the agency’s books like QAPI are not here right now.” SR asked where the patient’s records were if not at the agency. The ADM/DON stated, “They are located at [Address B]. It is my mistake, they currently have all the records, so they can review them. I don’t have anything for you to review. The only thing that is here is the license and the CLIA Waiver. Is it possible, if you can come back tomorrow? I will have everything by then.” Surveyor observed a white colored minivan arrive at the agency on 07/14/2025 at 2:30PM. A person was observed bringing all the agency’s discharged clinical records and the agency’s manuals / logs (QAPI, EPRP, Infection Control, Complaints, In-services, etc) into the agency. The ADM/DON stated that all the agency’s clinical and operational records were to be dropped off by [Unlisted Nurse] from Agency 2. Record review of agency’s administrative policy titled, “Medical Record Information Confidentiality” revised date on 08/11/2012, pages 1 to 6, read in part, “Purpose: To ensure the confidentiality, security and integrity of information in accordance with applicable regulations, federal, and state laws. Policy: Agency will ensure that all patient identifiable information in the clinical record, including OASIS data, will remain confidential and will be secured and controlled, whether in hard copy, electronic format or a combination of both in compliance with the Privacy Rule of the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPPA)… Procedure… L. Medical records will be located in areas to avoid unofficial use, access to another unauthorized individuals, or visible to public areas…””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 16, 2025 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Mar 21, 2008.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, medical social services and home health aide services.
- Doesn’t offer speech pathology.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 3 owners or officers are people: Ana Maria Santos-Gonzales (owns 5% or more directly, 100%); Ana Maria Santos-Gonzales (corporate director, 100%); Ana Maria Santos-Gonzales (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Centerwell Home Health | 3 |
| Home Care of Texas | 2.5 |
| Choice Homecare | 4.5 |
| Matsan Health Services | Not given |
| Memorial Home Healthcare Incorporated | Not given |
| Eprimetec Health Services This home health agency | Not given |
| Lifecare Options Home Health Services Inc. | 4 |
| Wellness Healthcare Inc. | 1.5 |
| Texas Residential Healthcare Services | 2 |
| Seaxon Hhc LLC | Not given |
| Kolin Angels Home Health | Not given |
| Joint Health Care Services Inc. | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.