Hearth Record

Prevail Home Health Care LLC

A home health agency in Houston, Texas 77072

12803 Wirevine Ln, Houston, Texas 77072. (281) 530-8900.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Apr 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 30, 2026: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Apr 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Apr 30, 2026: recertification inspection1 deficiency
  • Encoding And Transmitting Oasis

    The inspectors’ words, 1,464 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record review and interview, the agency failed to transmit completed Outcome Assessment Information Set (OASIS), group of standard data HHAs integrate into their comprehensive assessment, to collect and report quality data to the CMS assessments to the Centers for Medicare and Medicaid Services (CMS) system within 30 days of completing the OASIS assessment from April of 2025 to April of 2026. This failure prevented the patients’ data from being made available to CMS for analysis to identify agency performance levels in the provision of patient care. Findings include: During pre-survey, the Surveyor reviewed report ran on 04/27/26, titled “HHA Error Summary by Agency,” for the following reporting periods: 04/27/25 to 4/27/26 revealed 55 assessments of 182 (30%) were processed with the error warning -3330 with error description that read, “Record Submitted late: The submission date was more than 30 days after M0090 (assessment) on this new record.” Period 07/01/25 to 04/27/26 revealed 37 of 135 assessments (27.4%) were processed with error warning -3330. Period 01/01/26 to 04/27/26 revealed 17 of 38 assessments (44.7%) were processed with error warning -3330. On 04/28/26, the Surveyor requested OASIS Validation Reports from CMS for 12-month period from 04/01/25 to 04/28/26. Record review of OASIS validation reports for date range 04/21/25 to 04/20/26 revealed 194 assessments were processed with 56 assessments (28.8%) with error warning -3330. Reports for the OASIS Agency Final Validation report revealed submission date of 04/20/26 with 1 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 03/31/26 with 4 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 03/19/26 with 1 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 03/19/26 with 1 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 03/10/26 with 6 assessments submitted and showed 4 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 02/02/26 with 8 assessments submitted and showed 5 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 01/08/26 with 3 assessments submitted and showed 3 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 01/08/26 with 1 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 12/16/25 with 3 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 12/08/25 with 5 assessments submitted and showed 3 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 11/15/25 with 4 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 10/01/25 with 19 assessments submitted and showed 7 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 09/15/25 with 7 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 08/27/25 with 12 assessments submitted and showed 6 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 07/15/25 with 2 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 07/03/25 with 7 assessments submitted and showed 0 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 06/27/25 with 7 assessments submitted and showed 4 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 06/27/25 with 1 assessments submitted and showed 1 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 06/5/25 with 13 assessments submitted and showed 5 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 05/19/25 with 9 assessments submitted and showed 3 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 05/06/25 with 4 assessments submitted and showed 3 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 05/02/25 with 6 assessments submitted and showed 2 of the assessments had -3330 warning code. Reports for the OASIS Agency Final Validation report revealed submission date of 04/21/25 with 13 assessments submitted and showed 1 of the assessments had -3330 warning code. During an interview with the Admin on 04/28/26 at 11:47 A.M, the Surveyor asked the Admin if she was aware of late OASIS submissions. The Admin stated that she was not aware of late submissions because all the Medicare clients were submitted to CMS each month. The Admin was informed that all payor sources needed to be submitted to CMS, and she stated that she was not aware of that. The Admin was asked who was responsible for submitting OASIS to CMS and she stated Contract Worker A. The Admin was asked if anyone else was responsible for OASIS submissions and she said there wasn’t anyone else. The Admin was asked what was the process for OASIS submissions, and she stated that she hired Contract Worker A to handle billing and OASIS Submissions. The Admin stated that Contract Worker A did let her know about late submissions, so she would accept full responsibility for the late submissions. Admin was asked what harm could be done for submitting late OASIS and she said her agency provided quality care to the clients. She just did not know all payor sources needed to be submitted to CMS and told Contract Worker A not to worry about it. The Admin was asked what was the purpose for submitting OASIS assessments and she said it was used to show comparison to the other agencies on how the HHA was doing. An interview was held with the DON on 4/30/26 at 12:01 P.M. The DON was asked if she monitored the OASIS Validation Reports and she replied, “I can. I do.” The Surveyor asked the DON if she was aware of late submissions and she said “No.” The DON said, “if something was missed, we could make up for it by learning from it.” The DON was asked how often she checked the OASIS Validation reports and she said within 24 hours once the nurse turned in the assessment. The DON was asked when does the OASIS need to be submitted to CMS by and she said, “30 days, but 5 days is the goal.” An interview was held with Contractor Worker A on 4/30/26 at 1:42 P.M. The Surveyor asked Contractor Worker A who was responsible for submitting the OASIS and she said she was. Contractor Worker A was asked how often she submitted the OASIS, and she stated that she did it every other week. She stated that she did make the Admin aware of the late submission warnings; however, the Admin told her not to worry about it because only the Medicare clients needed to be submitted. Contractor Worker A stated that she was aware of the changes to submit all payor sources to CMS and made the Admin aware. Contractor worker A was asked when does the submission needed to be submitted to CMS by and she said she knew it was by 30 days. Contractor Worker A was asked what was the process for submitting OASIS and she to make the Admin aware of any error warnings or rejected assessment. Contractor Worker A was asked what harm to clients could be caused for late submissions and there wasn’t a reply. Review of the agency’s policy titled, “OASIS Compliance”, dated 04/2021, read in part… Within 30 days of completion (M0090), OASIS data elements will be encoded and electronically transmitted to the national OASIS system.””

    Rule G0372. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 30, 2026Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Feb 7, 2008.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 4 owners or officers are people: Istmenia Ellis (owns 5% or more directly, 100%); Istmenia Ellis (managing employee (on the payroll), 100%); Betty Robertson (managing employee (on the payroll)); Roberta Sanchez (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 4 of 5.
  • CMS gives no : “No survey results are available for this period.”
  • CMS compares it with the national rate: discharged to the community, worse.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate54.98% (worse than the national rate)

How does it compare nearby?

  • Of the 158 agencies CMS’s data show serving patients in ZIP code 77072, where this agency’s office is, 123 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 4 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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