Hearth Record

Libbys Home Health Care

A home health agency in Dallas, Texas 75229

11500 N Stemmons Fwy Ste 180, Dallas, Texas 75229. (469) 372-1487.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jun 12, 2025: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jun 12, 2025: recertification inspection1 deficiency
  • Written Instructions To Patient Include:

    The inspectors’ words, 477 words

    “Written instructions to patient include: CFR(s): 484.60(e) Standard: Written information to the patient. The HHA must provide the patient and caregiver with a copy of written instructions outlining: This Standard is not met as evidenced by: Based on record review, interview, and observation the HHA failed to provide written information in three (Patients # 1, 2 and 3) of three patients who received a home visit. The HHA failed to provide the patient and caregiver with a copy of written instructions which outlined the patients’ visit schedule and medication schedule/instructions. The failure to provide visit schedule detailing service visits caused the patients at risk of being uninformed and/or unable to identify the staff scheduled to provide care and services on behalf of the agency in the patient’s homes. The failure of not providing medication instructions caused the patients and patient representative at risk to be uninformed of the patient’s medication name, dosage and frequency, potential adverse effects, including significant side effects, and duplicate drug therapy. Findings Include: Review of the EMR for Patient #1: The EMR contained a POC, and a medication list electronically signed by the DON for the treatment period of 04/16/2025 to 06/14/2025 with a SOC date of 06/20/2024. A home visit was conducted with Patient #1 on 06/10/2025 at approximately 9:30 AM. The surveyor observed and reviewed home admission folder. The folder did not include a visit schedule or updated medication schedule/instructions. Review of the EMR for Patient #2: The EMR contained a POC, and a medication list electronically signed by the ADON for the treatment period of 05/16/2025 to 07/14/2025 with a SOC date of 03/22/2024. A home visit was conducted with Patient #2 on 06/10/2025 at approximately 10:40 AM. The surveyor observed and reviewed home admission folder. The folder did not include a visit schedule or updated medication schedule/instructions. Review of the EMR for Patient #3: The EMR contained a POC, and a medication list electronically signed by the ADON for the treatment period of 05/16/2025 to 07/14/2025 with a SOC date of 03/22/2024. A home visit was conducted with Patient #3 on 06/10/2025 at approximately 11:10 AM. The surveyor observed and reviewed home admission folder. The folder did not include a visit schedule or updated medication schedule/instructions. During an interview on 06/12/2025 at approximately 12:15 PM with the Adm/DON and Alt Adm, the surveyor discussed the findings from the review of home admission packets. The surveyor asked why the agency had not provided a visit schedule or updated medication list to the Patients # 1, 2 and 3. The DON replied that she did not provide a medication list and a visit schedule, she was not aware that the visit schedule and medication list was required. The surveyor asked what the agency policy was, the DON did not reply. The Adm and the Alt Adm did not dispute the findings.”

    Rule G0612. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jun 12, 2025Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Apr 5, 2001.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy and speech pathology.
  • Doesn’t offer medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 4 owners or officers are people: In Sook Lee (owns 5% or more directly, 100%); In Sook Lee (corporate officer, 100%); In Sook Lee (corporate director, 100%); In Sook Lee (managing employee (on the payroll), 100%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 2 of 5.
  • CMS gives no : “No survey results are available for this period.”
  • CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars2 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate31.31% (worse than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate13.41% (same as the national rate)

How does it compare nearby?

  • Of the 126 agencies CMS’s data show serving patients in ZIP code 75229, where this agency’s office is, 109 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 2 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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