Hearth Record

Abundant Health Care Services

A home health agency in McAllen, Texas 78504

1305 East Nolana Suite B & C, McAllen, Texas 78504. (956) 631-0012.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Mar 21, 2025: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Mar 21, 2025: recertification inspection1 deficiency
  • Infection Prevention

    The inspectors’ words, 2,605 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on record review, observation and interview, the Agency failed to follow written policies to control infections including how to keep infections and communicable disease from spreading, including the use of standard precautions to prevent the transmission of infections and communicable diseases for 1 (Patient #2) of 5 active Patient whose records were reviewed for infection control in that: 1. LVN A failed to follow aseptic technique (Aseptic technique is a procedure that healthcare providers use to prevent the spread of germs that cause infection.) while performing a blood glucometer check (A blood sugar test is a procedure that measures the amount of sugar, or glucose, in your blood.) 2. LVN A failed to minimize potential exposure of infections and bloodborne borne pathogens to, Patient #2, and other family members in the home setting during the use of the Glucometer during a Blood sugar Check. These deficient practices could place active Patients at risk of exposure and infection and inadequate care when infection control practices are not applied. The findings included: Record review of Agency policy titled, “Blood Collection”, with revised date noted 05/01/2006, quoted in part, “[All staff]” Performing a collection of Blood, will wear gloves…” Record review of Agency policy titled, “Infection Control Program”, with revised date noted 01/01/20025, quoted in part, “[Agency]” Infection Control program will be based in the Following Criteria: D. CDC guidelines updated annually … F. The Occupational Safety and Health Administration (OSHA) 29 CFR Part 1910.1030 and Appendix A relating to Blood borne Pathogens… C.3 Other policies to be followed by the staff to prevent, control, and improve Infections include but not limited to Hand Hygiene, Cleaning and Management of Supplies and Equipment and disposal of needles and sharps policy… Education, A. Employees Upon hire and annually thereafter all agency employees will be educated regarding the policies and procedures related to Infection control, Bloodborne /Airborne/ HIV Pathogen Program, Patient/ Patient care procedures for preventing and /or controlling infections and standard precautions. Record review of Agency policy titled, “Disposal of Needles and Sharps”, with revised date noted 05/01/20024, quoted in part, “[All Staff] providing patient care will be educated regarding the appropriate procedure for disposal of Needles/ sharps and will follow this procedure to ensure conformity with all federal/ state laws and regulations… Procedures I. Contaminated needles and syringes are not recapped or Broken,,, Individual Puncture- resistant biohazardous waste Containers will be provided for the Nurse and taken into the patients home…III. Needles and syringes used for injections; Blood Draws wound aspiration will be placed intact in the Needle waste container. The contaminated needle will be placed in the container immediately after use…” Record review of Agency policy titled, “Cleaning and Management of supplies and Equipment”, … Agency staff providing patient care will follow Agency procedure for the Cleaning and management of supplies and equipment according to the CDC guidelines, Federal/ state laws and regulations and appropriate manufacturers recommendations… The Agency will refer to the CDC guidelines for the disinfecting/ Cleaning of supplies and equipment. … Record review of Agency policy titled, “Safety Management”, with no revised date noted, quoted in part, “[Agency] will plan for a safe environment, addressing physical safety in the work place and the patient’s environment… (3) All personnel, patients, and caregivers will receive applicable safety instruction including, but not limited to…(g) safe use of medical equipment, (i) use of gloves… (k) safe disposal of needles in a puncture-resistant container…(l) infection control, (m) proper hand washing, (n) universal precautions…” Record review of Patient #2’s electronic medical record included a “Home Health Certification and Plan of Care” (POC) signed and dated 03/12/25 that documented a start of care date of 03/12/25 and a certification period of 03/12/25 through 05/10/25. Furthermore, the POC documented a principal diagnosis of Type 2 diabetes mellitus with diabetic polyneuropathy (high blood sugars with damage to nerves affecting the whole body). The POC documented the following orders for disciplines and treatment: · SN frequency: 1 time a week for 3 weeks, I visit per Month with 2 as needed Visits for falls and Diabetes Complications · SN to wash hands for 20 seconds using proper handwashing technique, disinfect equipment and don CDC recommended PPE. SN to perform Skilled head to toe assessment Q (every) visit using standard precautions. SN to use sterile supplies and aseptic technique when applicable including blood sugar checks Prior to leaving home. SN to disinfect all equipment prior to placing in nursing bag, remove all PPE, dispose of all waste per OSHA guidelines, and wash hands for 20 seconds using proper handwashing technique. · SN to obtain blood sugar level via fingerstick PRN signs/symptoms of hyperglycemia/hypoglycemia, (Hyperglycemia – Elevated Blood Sugar / Hypoglycemia Low Blood Sugar) per request or if not checked prior to SN visit. During a home visit to Patient #2 on 03/18/25 at 10:20 p.m., an observation was made of LVN A performing blood sugar level via fingerstick. Upon arrival to the home visit, LVN A and Surveyor entered into Patient #2’s Living room where Patient #2 was observed to be sitting in a clean home, well dressed, and sitting comfortably in a recliner. After introductions were briefly made, LVN A set up her field on a disposable pad in the adjacent living room sofa (LVN A did not wash her hands for 20 seconds using aseptic technique per ordered on POC and Agency policies prior to performing blood sugar check via Fingerstick). LVN A proceeded to sanitize her hands with an alcohol-based rub and gathered supplies to take patients Vital signs. She then put away supplies and asked Patient if she had Checked her Blood sugar for the morning, Patient#2 stated that she had not checked her blood sugar this morning. LVN A asked Patient for her Blood sugar monitor and patients Caregiver handed the patient the blood sugar monitor. Patient #2 opened the case, and LVN A helped in removing the lancet device (small medical tool used to make a tiny prick in the skin to collect a small blood sample for testing blood glucose levels.). LVN A took the small sample of blood with the glucometer and swabbed the remaining blood with the alcohol pad. After the glucometer analyzed the blood sample and beeped producing the random glucose reading of 158 mg/dL LVN A removed the used glucose testing strip and disposed of it in the nearby garbage. The lancet used during the home visit was not disposed of in a biohazard container. LVN A said her goodbyes and exited patient’s home. In an interview on 03/18/25 at 11:30 a.m., LVN A stated she did not wash or sanitize her hands because she was not the one checking the blood sugar; that the patient was the one who was checking her blood sugar. In an interview on 03/19/25 at 02:35 p.m., the Surveyor, Director OF Nurses and LVN A met in the conference room to discuss the procedure. LVN A Stated that she did not dispose of lancet and strip in the biohazard container. Director Of nurses stated that they follow the CDC guidelines and have their policy for disposal of sharps and instruct the patients of proper procedure for blood sugar checks, The Surveyor, asked DON and LVN A, was the Patient Taught on the proper procedure for blood sugar Checks with the Blood sugar Monitor and disposal of lancets and strips, they Both stated that yes teaching is always done at the initial visit and at all other visits and corrections are made when something is done incorrectly. The Surveyor asked LVN A why she had not corrected the patient at the time of visit. LVA A stated “I Don’t Know. I just did not realize it.” The DON stated the incident was an infection control and safety issue. The DON stated the Agency used CDC and OSHA guidelines for infection control. DON Stated that she used Lippincott (a leading international medical publisher of professional health information for practitioners, faculty, residents, students, and healthcare institutions as reference for education in training the nurses for Procedures.) The DON stated this was a potential exposure for risk infection and bloodborne pathogens. The DON stated it was her responsibility to in-service nurses and staff on infection control. The DON stated the Agency followed OSHA guidelines for infection control. The DON stated the incident was not appropriate and did not follow infection control measures by Agency. The DON stated the nurse should have washed or sanitized her hands prior to and after the visit per the orders on the plan care and Agency policies. The DON stated the potential negative effects of this was a risk of infection for staff and other patients. The DON stated the Agency and LVN A did not follow Agency policies regarding infection control and safety. The DON stated that according to the POC, LVN A should have followed aseptic technique and washed his hands for 20 seconds. The DON stated LVN A also failed to follow Agency policies regarding infection control and safety because of procedure that was used in regard to the Blood sugar Check by not disposing of the lancet used in the biohazard container. The DON stated it was her responsibility to ensure Agency policies regarding infection control and safety policies were implemented. The DON stated not implementing infection control or safety policies could negatively affect patients because staff could injure patients or cause infection. Review of LVN A’s personnel File revealed a nurse competency Check list dated 10/15/2020 with a score of 4 (4= Feel competent to orient others) Finger Stick Blood Glucose 3(3 = Feel Competent to perform without supervision). Performance Evaluation dated 10/18/2024 stated that LVN A Provides patient / Patient and caregiver education, provides care using infection control measures that protect staff and patient /Patient Participate in Agency – sponsored in-service training, all with a score of 4 (4= Meets and occasionally exceeds job requirement) The DON stated Agency staff get in-serviced at least once a year on infection control and safety precautions by the director of nurses. Last in-service was 01/03/2025 in which LVNA did Attend. Review of OSHA 29 CFR 1910.1030, titled Bloodborne pathogens, accessed 02/27/25, quoted in part, “Occupational Exposure means reasonably anticipated skin, eye mucous membrane, or parenteral contact with blood or other potentially infectious materials that may result from the performance of an employee’s duties… Parenteral means piercing mucous membranes or the skin barrier through such events as needlesticks, human bites, cuts, and abrasions…Regulated waste…contaminated items that would release blood or other potentially infectious materials in a liquid or semi-liquid state if compressed; items that are caked with dried blood or other potentially infectious materials and are capable of releasing these materials during handling; contaminated sharps; and pathological and microbiological wastes containing blood or other potentially infectious materials… (d)(1) General. Universal precautions shall be observed to prevent contact with blood or other potentially infectious materials. Under circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials…(d)(2)(v) Employers shall ensure that employees wash their hands immediately or as soon as feasible after removal of gloves or other personal protective equipment…(d)(2)(vi) Employers shall ensure that employees wash hand and any other skin with soap and water, or flush mucous membranes with water immediately or as soon as feasible following contact of such body areas with blood or other potentially infectious materials…. (2)(vii)(B) Such bending, recapping or needle removal must be accomplished through the use of a mechanical device or a one-handed technique… (d)3(ix) Gloves. Gloves shall be worn when it can be reasonably anticipated that the employee may have hand contact with blood, other potentially infectious materials, mucous membranes, and non-intact skin; when performing vascular access procedures except as specified in paragraph(d)(3)(ix)(D); and when handling or touching contaminated items or surfaces…. (d)(4)(iii) Regulated waste… (d)(4)(iii)(A)(1) Contaminated sharps shall be discarded immediately or as soon as feasible in containers that are… (d)(4)(iii)(A)(1)(i) Closable…(d)(4)(iii)(A)(1)(ii) Puncture resistant… (d)(4)(iii)(A)(1)(iii) Leakproof on sides and bottom; and… (d)(4)(iii)(A)(1)(iv) Labeled or color-coded in accordance with paragraph (g)(1)(i) of this standard.” Record review of Lippincott Advisor and Lippincott Procedures titled, “Sharps Disposal”, with a revised date 08/18/24, quoted in part, “Sharps are medical devices that have points or edges capable of puncturing or cutting the skin, such as needles, syringes, lancets, scalpels, broken glass, dental wires, and other devices…Injuries involving contaminated sharps are linked to transmission of various pathogens, including hepatitis B, hepatitis C, and human immunodeficiency virus. Proper handling and disposal of sharps can help prevent injury and transmission of pathogens to everyone in the health care environment…Perform hand hygiene…Handle all sharps carefully to avoid injury. Remember that gloves don’t provide protection from injury with a sharp object… Always keep sharps pointed away from yourself and others…Avoid recapping needles; if a safe needle device isn’t available and you must recap a needle, use a one-handed scoop recapping technique…” Record review of Lippincott Advisor and Lippincott Procedures titled, “Standard Precautions, home care”, with a revised date 08/18/24, quoted in part, The Centers for Disease Control and Prevention (CDC) developed standard precautions to protect against the transmission of infection. Standard precautions are a group of infection prevention practices based on the idea that all blood, body fluids, secretions, excretions (except sweat), nonintact skin, and mucous membranes may be infectious. CDC officials recommend that health care workers assume that all patients, regardless of their diagnosis, are potentially infected or colonized (carrying an organism but not showing signs or symptoms of infection) with an organism that the patient may transmit to others. Standard precautions include hand hygiene, appropriate use of personal protective equipment (PPE), and proper handling of potentially contaminated items, including patient equipment, items in the environment, sharps, and specimens… Perform hand hygiene before and after patient care; before putting on and after removing gloves; before handling an invasive device; when moving from a contaminated body site to a clean body site; after contact with body fluids, excretions, mucous membranes, nonintact skin, or wound dressings (even if you wore gloves); and after contact with inanimate objects in the patient’s environment. If your hands aren’t visibly soiled, use an alcohol-based hand rub for routine hand hygiene. If they’re visibly soiled, wash them with soap and water and dry them with a paper towel… Change your gloves and perform hand hygiene if your gloves become damaged or heavily soiled and when moving from a contaminated to a clean site during patient care to avoid cross-contamination. Avoid touching your face, body, and other surfaces and items not needed for direct patient care with your gloved hands to reduce the risk of transmitting infectious organisms…Wear gloves if you may or will come into contact with blood, specimens, tissue, body fluids, secretions, excretions, mucous membranes, broken skin, or contaminated surfaces or objects… Handle used needles and other sharps carefully. Don’t bend, clip, recap, or otherwise manipulate them. Activate any safety mechanisms, such as a retraction feature on a syringe or lancet and a hinged or sliding shield on a needle, immediately after use… Discard the sharps immediately after use into a puncture-resistant sharps disposal container. Never force a sharp into a container or put your fingers into the container. Never place used sharps in regular household trash, recycling bins, or plastic biohazard bags… The agency did not dispute the survey findings and did not provide this surveyor with any additional requested documents upon exit.”

    Rule G0682. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Mar 21, 2025Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Jun 26, 1997.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
  • Doesn’t offer medical social services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 8 owners or officers are people: Leticia Rutledge (owns 5% or more directly, 50%); David Rutledge (owns 5% or more directly, 50%); Leticia Rutledge (corporate director); Leticia Rutledge (managing employee (on the payroll)); Leticia Rutledge (runs it (operational or managerial control)); David Rutledge (corporate director); David Rutledge (managing employee (on the payroll)); David Rutledge (runs it (operational or managerial control)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 2 of 5.
  • CMS gives no : “No survey results are available for this period.”
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars2 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate94.26% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate10.57% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.01% (same as the national rate)

How does it compare nearby?

  • Of the 85 agencies CMS’s data show serving patients in ZIP code 78504, where this agency’s office is, 63 have a quality of patient care rating; the middle one is 2 of 5, and this one is rated 2 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.