Optimal Community Support Services
A home health agency in Houston, Texas 77054
2636 S Loop W Ste 305, Houston, Texas 77054. (713) 669-0299.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jun 19, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jun 19, 2026: recertification inspection1 deficiency
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Encoding And Transmitting Oasis
The inspectors’ words, 634 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record review and interview, the agency failed to have a system in place to ensure that completed OASIS assessments were transmitted within 30 days of completing the assessments resulting in an error rate of 35.29% for the period 01/01/2026 - 06/16/2026. Validation reports for January, February, April, and May 2026 showed the agency did not transmit OASIS assessments within 30 days of completing the assessments for patients. Failure of the agency to transmit patients’ OASIS data within the federal guidelines will not allow an accurate current reflection of the agency’s patient care outcomes and assessment information; will not accurately reflect patient response to care and services provided by the agency and subject patients for the potential of poor quality of care; will impact the State Surveyor’s Home Health Agency’s survey focus and could potentially affect the federal monitoring of the consumer receiving care and services by the agency. Review of the Federal database report titled, “CMS State Report: HHA Error Summary by Agency,” submitted for 01/01/2026 - 06/16/2026, showed an error rate for Error -3330 (inconsistent M0090(assessment completed date/Submission Date) of 35.29%. The -3330-error message read in part: “Record Submitted Late: The submission date is more than 30 days after M0090 on this new record.” Review of the agency’s M0090 Final Validation Report dated 01/07/2026 showed that 4 records were processed and 1 had the -3330 warning. Record #2 - M0090 date was 12/04/2025 and transmission date was 01/07/2026. Review of the agency’s OASIS Final Validation Report dated 02/23/2026 showed that 5 records were processed and 3 had the -3330 warning. Record #1 – M0090 date was 12/24/2025 and transmission date was 02/23/2026. Record #2 – M0090 date was 01/02/2026 and transmission date was 02/23/2026. Record #4 – M0090 date was 11/06/2025 and transmission date was 02/23/2026. Review of the agency’s OASIS Final Validation Report dated 04/21/2026 showed that 1 record was processed with the -3330 warning. Record #2 – M0090 date was 03/03/2026 and transmission date was 04/21/2026. Review of the agency’s OASIS Final Validation Report dated 05/04/2026 showed that 4 records were processed and 1 had the -3330 warning. Record #1 – M0090 date was 04/03/2026 and transmission date was 05/04/2026. During an interview on 06/19/2026 with the Administrator 3:25 p.m., The Surveyor asked Administrator who was responsible for transmitting OASIS data. Administrator said, “I am.” Surveyor asked about the agency’s process for transmitting OASIS data and the time frame of submission following assessment completion dates. Administrator said that she waited to transmit OASIS data every month after it had been completed by the nurses. Administrator stated that she knew where, how to submit OASIS data, and “that is not the problem, Administrator stated further that she was aware of the error rates, knew to submit OASIS reports no later than the month following assessment, however, late OASIS submission was because the agency had few Patients and it was difficult to keep up with the OASIS submission. The Surveyor asked the Administrator to elaborate. Administrator she knows what to do. Review of the agency’s undated policy titled, “Reporting of OASIS information” read in part; “Procedure: The Agency will report electronically, or OASIS data collected according to current federal and/or state requirements. TRANSMITTING: The Agency will electronically transmit accurate, completed, encoded, and locked OASIS data for each Medicare/Medicaid patient at least monthly to the state agency or CMS OASIS contractor. Submission timing no later than demand following the month the assessment was locked.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 19, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jul 7, 2005.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and medical social services.
- Doesn’t offer home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 5 owners or officers are people: Edowaye Osemwegie (corporate director); Jacqueline Miller (owns 5% or more directly); Jacqueline Miller (corporate director); Jacqueline Miller (managing employee (on the payroll)); Lakitsha Osemwegie (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Optimal Community Support Services This home health agency | Not given |
| Ipr Healthcare Systems, Inc. | 4.5 |
| All- Modern Healthcare, Inc. | Not given |
| Teamcare Home Health Services Inc. | Not given |
| Siblings Healthcare Solutions LLC | Not given |
| Algen Health, LLC | 2 |
| St. Agnes Healthcare Professionals, Inc. | Not given |
| Accentcare Home Health of Houston - North, LLC | 4 |
| Southern Touch Home Health | 3 |
| Nurturing Home Healthcare Agency Inc. | 2.5 |
| Catalyst Health Services Inc. | 1.5 |
| New Creation Care Inc. | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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