Beacon Home Health
A home health agency in Memphis, Tennessee 38125
8245 Tournament Drive Suite 255, Memphis, Tennessee 38125. (901) 761-7112.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 3of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 26, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Feb 26, 2025: recertification inspection2 deficiencies
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Infection Prevention
The inspectors’ words, 409 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on policy review, observation, and interview, the facility failed to follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases when 1 of 7 (Patient #2) employee failed to change gloves and perform hand hygiene after removing a soiled dressing. The findings included: Review of the agency’s policy “Application of a Wound Care Dressing,” dated 4/30/2024, revealed “…Hold soiled dressing in hand and remove glove to wrap inside out around dressing. Repeat with second glove and discard in disposable bag…Perform hand hygiene. Don non-sterile gloves…” Review of the agency’s policy “Hand Hygiene,” dated 6/26/2024, revealed “…Perform hand hygiene as follows: ...After contact with…wound dressings…” Review of the medical record revealed Patient #2’s was admitted to the agency Start of Care (SOC) on 10/18/2024 with diagnoses including Pressure Ulcers to right and left heel, Hypertensive Chronic Kidney Disease, and Emphysema. Review of the Home Health Certification and Plan of Care dated 2/15/2025 to 4/15/2025, revealed “…RN [Registered Nurse]/LPN [Licensed Practical Nurse]/ LVN [Licensed Vocational Nurse] to perform/ teach patient/ caregiver wound care pressure injury to…[both heels]…cleanse with wound cleanser[,] apply…[Named petroleum gauze] with foam dressing wrap with [Named gauze wrap]…[Named adhesive wrap] Change dressing 2 X [twice] a week and PRN [as needed] for dislodgement…” Observation in Patient #2’s home on 2/24/2025 at 2:00 PM, revealed that after removing the soiled dressing from Patient #2’s left heel, the LPN threw the soiled dressing in the trash. Patient #2 requested to see the soiled dressing. The LPN reached into the trash with both hands to retrieve the soiled dressing and showed it to Patient #2. The LPN returned the soiled dressing to the trash, grabbed a bag of gauze pads, and removed the scissors from the clean drape to cut the bag. The LPN then applied a clean dressing to Patient #2’s left heel. The LPN did not change her soiled gloves and did not perform hand hygiene prior to applying a clean dressing. During an interview on 2/24/2025 at 2:46 PM, Clinical Manager #2 confirmed that the LPN should have removed the soiled gloves, performed hand hygiene, and donned a pair of clean gloves before returning to Patient #2’s dressing change.”
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A Review Of All Current Medications
The inspectors’ words, 946 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on policy review, medical record review, and interview, the agency failed to update the medication profile for 5 of 7 (Patient #1, #2, #3, #4, and #6) patients reviewed. The findings included: 1. Review of the agencies “Drug Regimen Review,” policy last revised 12/9/2024, revealed “...Purpose: To identify appropriateness, inconsistencies, and/or significant drug interactions in the patient’s current medication regimen, as well as ensure the comprehensive list of medications are updated any time there is a medication change including dose changes, new medications, and any medications discontinued…” 2. Review of the medical record revealed Patient #1 was admitted to the agency Start of Care (SOC) on 2/11/2025, with diagnoses of Pulmonary Fibrosis, Chronic Kidney Disease, Atrial Fibrillation, and History of Falling. Observations in Patient #2’s home 2/24/2025 amlodipine (treats high blood pressure) 5 mg (milligram) by mouth daily, alprazolam (treats anxiety) 1 mg 2 times a day as needed for anxiety/sleep, levocetirizine (treats allergy symptoms) 5 mg by mouth at bedtime, over the counter (OTC) acetaminophen extra strength 500 mg by mouth every 4- 6 hours as needed, and OTC Nasacort (treats nasal allergies) nasal spray, 55 micrograms (mcg)/ spray, 2 sprays in each nostril twice daily. During an interview on 2/24/2025 at 1:45 PM, Patient #1 stated he didn’t take amlodipine because it caused swelling, and he used 1 spray of Nasacort at bedtime. During an interview on 2/24/2025 at 2:15 PM, Clinical Manager #1 confirmed Patient #1’s medications needed to be reconciled. 3. Review of the medical record revealed Patient #2 was admitted to the agency SOC on 10/18/2024, with diagnoses including Pressure Ulcers to right and left heel, Hypertensive Chronic Kidney Disease, and Emphysema. Review of the Home Health Certification and Plan of Care dated 2/15/2025 to 4/15/2025, revealed there were no orders for loperamide (treats diarrhea) 2 mg, twice daily and trazadone (treats insomnia) 50 mg. 0.5 tablet at bedtime. Observations in Patient #2’s home on 2/24/2025 at 1:32 PM, revealed trazadone (treats insomnia) 50 mg. 0.5 tablet at bedtime and loperamide hcl (hydrochloride) 2 mg, twice daily. Loperamide was not listed on the medication profile. During an interview on 2/24/2025 at 2:45 PM, Patient #2’s son stated that his father had been taking loperamide hcl for about 3 or 4 months, and his father stopped taking trazadone about 2 or 3 months ago. 4. Review of the medical record revealed Patient #3 was admitted to the agency SOC on 11/18/2023, with diagnoses of Pressure Ulcer of Sacral Region, Hypertension, and Alzheimer’s Disease. Review of the Home Health Certification and Plan of Care dated 1/11/2025 to 3/11/2025, revealed “…memantine [helps with cognition] 5 mg…2 times daily; Nystatin [treats fungal infections] 100,000 unit/gram topical cream…as directed…” During an interview on 2/25/2025 at 11:42 PM, Patient #3’s wife stated the memantine was increased from 5 mg to 10 mg several months ago and Nystatin had not been used since June 2024. During an interview on 2/24/2025 at 11:43 PM, Clinical Manager #2 confirmed Patient #3’s medications needed to be reconciled. 5. Review of the medical record revealed Patient #4 was admitted to the agency SOC on 2/13/2025, with a diagnosis of Nonrheumatic Aortic (Valve) Stenosis. Review of the Home Health Certification and Plan of Care dated 2/13/2025- 4/13/2025, revealed no order for lidocaine patches. Observations in Patient #4’s home on 1/7/2025 at 12:27 PM, revealed a box of over the counter (OTC) lidocaine 4% patches (treats pain), apply 1 patch to affected area for 12 hours and remove after 12 hours, was not listed on the medication profile. During an interview on 2/25/2025 at 11:35 AM, Patient #4’s wife reported that Patient #4 was using the patches once a week, and he had been using them prior to receiving home health services on 2/13/2025. During an interview on 2/24/2025 at 2:46 PM, Clinical Manager (CM) #2 confirmed that all medications were to be listed in the patient’s chart. CM #2 stated nursing was to contact the patient’s physician to review the medication list. 6. Review of the medical record revealed Patient #6 was admitted to the agency SOC on 2/1/2025, with diagnoses of Displaced Oblique Fracture of Right Femur, Pressure Ulcer of Right Heel, Hypertension, Diabetes Mellitus, and Prostate Cancer. Review of the Home Health Certification and Plan of Care dated 2/1/2025 to 4/1/2025, revealed “…baclofen [muscle relaxer] 5 mg …oral…3 times daily/prn [as needed]; folic acid [supplement] 1 mg…oral…daily; lidocaine [treats pain] 5% topical Patch daily; melatonin [helps with sleep]…1 tablet…oral…bedtime; Miralax [helps with constipation] 17 gram/ dose oral powder…prn…” Observations in Patient #6’s home on 2/26/2025 at 9:15 PM, revealed Humalog insulin (treats high blood sugar) 3 units twice daily for glucose greater than 150. During an interview on 2/26/2025 at 9:20 AM, Patient #6’s wife stated “…A nurse came out last Tuesday to change his [Patient #6] dressing on his foot…He has been checking his blood sugars and taking his insulin since he was diagnosed with Cancer…” Patient #6’s wife confirmed he was no longer taking Baclofen, folic acid, melatonin, Miralax, or using the lidocaine patch. During an interview on 2/26/2025 at 9:40 AM, the Registered Nurse (RN) confirmed that Patient #6’s medications were not updated. The RN explained to Patient #6 that he would receive an updated medication list in the mail, and she had deleted the medications that he was no longer taking.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 26, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Jul 28, 1994.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Cornerstone Healthcare Inc. owns 100% directly since Oct 1, 2025.
- 6 owners or officers are people: Brent Mills (corporate officer, 0%); Brent Guerisoli (corporate director, 0%); Matthew Coats (managing employee (on the payroll)); John Gochnour (corporate officer, 0%); Amber L Tueller (corporate officer, 0%); Elliot Mcmillan (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Cornerstone Healthcare Inc. | Owns 5% or more directly | 100% | Oct 1, 2025 |
| The Pennant Group Inc. | Owns 5% or more through other companies | 100% | Oct 1, 2025 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (128 surveys completed): 84% rated it 9 or 10 out of 10, and 72% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 80.00% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 12.62% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.96% (same as the national rate) |
How does it compare nearby?
- Of the 24 agencies CMS’s data show serving patients in ZIP code 38125, where this agency’s office is, 19 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Beacon Home Health This home health agency | 4.5 |
| Methodist Alliance Home Care | 3 |
| Meritan, Inc. | 3 |
| Americare Home Health Agency | 2 |
| Homechoice Health Services | 4.5 |
| Beacon Home Health | 4.5 |
| Where the Heart Is Inc. | 1.5 |
| Maxim Healthcare Services, Inc. | Not given |
| Best Nurses, Inc. | Not given |
| Mga Homecare | Not given |
| Accentcare Home Health of West Tennessee, LLC | 4.5 |
| Accentcare Home Health of Greenwood | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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