Lifeline Home Health Care
A home health agency in Springfield, Tennessee 37172
2109 Park Plaza Suite 200, Springfield, Tennessee 37172. (615) 384-4644.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 2.5of 5 quality of patient care rating
- 5of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Aug 19, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Aug 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Aug 19, 2026: recertification inspection1 deficiency
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A Review Of All Current Medications
The inspectors’ words, 945 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on policy review, medical record review, and interview, the agency failed to update the medication profile for 4 of 5 (Patient #1, #3, #4, and #5) patients reviewed during home visits. The findings included: 1. Review of the agencies “Medication Management,” last revised 7/1/2024, revealed “...PURPOSE: To provide a process to ensure continuous monitoring of medications in the patient’s home...POLICY: A drug regimen review will be performed on all patients in conjunction with all comprehensive assessments. Additionally, all clinicians will participate in medication review and reconciliation throughout the episode. For patients receiving skilled nursing and therapy services, the skilled nurse is responsible for medication review and reconciliation throughout the episode. The therapist will participate by monitoring and reporting any identified medication issues or non-compliance to the Patient Care Manager. For patients receiving only therapy services, the therapist is responsible to facilitate drug regimen review and medication reconciliation throughout the episode...The physician is contacted immediately if any discrepancies between agency information and patient medications are found...” 2. Medical record review revealed Patient #1 was admitted to the agency on 5/19/2026 with diagnosis of Chron’s Disease, Chronic Kidney Disease and Anemia. Medications found in the home: a. Belbuca (helps manage pain) 450 mcg (micrograms) buccal (strip placed inside the cheek) film every 12 hours b. Duloxetine (treats depression) 60 mg (milligrams) oral daily c. Gabapentin (used to manage pain) 300 mg 2 tablets oral three times daily d. Omeprazole (used to decrease stomach acid) 20 mg 2 capsules oral daily e. Simethicone (used to treat gas and bloating) 80 mg oral as needed f. Ergocalciferol (supplement) 1,250 mcg 1 capsule oral weekly g. Zofran (used to treat nausea) 4 mg oral as needed h. Aleve (used to manage pain) 220 mg oral as needed i. Buprenorphine (used to manage pain) 20 mg/hr (hour) weekly transdermal (place on the skin) patch k. Mirtazapine (used to treat depression) 7.5 mg oral as needed l. Varenicline (used to aid in cessation of smoking) 1 mg oral as needed on Sunday During an interview on 8/17/2026 at 2:19 PM, Patient #1 stated he takes his medication and had been off Metronidazole 500 mg for the past 6 weeks. During an interview on 8/17/2026 at 2:28 PM, Registered Nurse (RN) #1 stated patients are asked every visit if they have a medication change, if they say “No” I don’t check the medication and I keep going. 3. Medical record review revealed Patient #3 was admitted to the agency on 6/18/2026 with diagnosis of Anemia, Insomnia, Asthma, and Heart Failure. Medications found in the home: a. Omeprazole (used to decrease stomach acid) 40 mg 1 capsule oral as needed b. Seroquel (used to treat sleeplessness) 100 mg 1 tablet oral at bedtime c. Mirtazapine (used to treat sleeplessness) 45 mg 1 tablet oral daily During an interview on 8/18/2026 at 9:08 AM, Pt. #3 stated no new medication has been added and has been taking the medication for months. During an interview on 8/18/2026 at 9:10 AM, Physical Therapist (PT) #1 stated the medications were not listed on the medicine list and needed updated. 4. Medical record review revealed Patient #4 was admitted to the agency on 7/13/2026 with diagnosis of Quadriplegic Cerebral Palsy, Diabetes Mellitus, and Depression. Medications found in the home: a. Omega-3 Fish Oil (supplement) 300 mg - 1,000 mg capsule oral daily b. Neomycin-Polymyxin-Hydrocort (used to treat ear infection) 3.5 mg/ml (milliliter) -10,000 unit/ml-1% (percent) Ear Solution use 3 drops in left ear twice daily c. Senna (used to soften stool) 8.6 mg 3 tablets oral as needed d. Vitamin C (supplement) 500 mg tablet take 1650 mg oral daily f. Sulforaphane (supplement) 700 mg one tablet oral twice daily g. Cefadroxil (used to treat bacterial infections) 500 mg two capsules oral twice daily h. Bromelain (supplement) 500 mg two capsules oral twice a day During an interview on 8/18/2026 at 1:45 PM, Pt. #4 confirmed his medications and stated he was not taking Diazepam, Diclofenac topical gel, Psyllium Husk, and Zinc listed on the medication report. During an interview on 8/18/2026 at 1:50 PM, Occupational Therapy (OT) #1 stated medications should be checked every visit. 5. Medical record review revealed Patient #5 was admitted to the agency on 6/4/2025 with diagnosis of Diabetes Mellitus, Foot Ulcer and Osteomyelitis. Medications found in the home: a. Amiodarone (used to treat irregular heart rhythms) 100 mg one tablet oral daily b. Gabapentin (used to manage pain) 100 mg two capsules twice a day c. Tums (used to neutralize stomach acid) 750 mg 1 tablet oral chew as needed d. Basaglar (used to lower blood sugar) Kwikpen Insulin 100 units/ml (milliliter) two Kwikpens expired on 3/20/2026 and another expired on 5/20/2026 e. Acetazolamide (used for swelling) 250 mg tablet one tablet oral daily as needed expired on 10/9/2025 During an interview on 8/18/2026 at 2:40 PM, Pt. #5 confirmed the medications in the home. During an interview on 8/18/2026 at 2:45 PM, LPN #2 stated the medications are supposed to be checked every visit, I did not look at the bottles I asked if there were any change. During an interview on 8/19/2026 at 8:45 AM, the Area Administrator stated the staff, including therapy are to look at the medication bottles and match the orders every visit, coordinate and send to the physician for any changes.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 19, 2026 | Recertification inspection | 1 deficiency cited |
| Oct 28, 2024 | Complaint inspection | No deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Sep 5, 1984.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and medical social services.
- Doesn’t offer home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Tennessee Health CARE Group LLC owns 100% directly since Mar 19, 2007.
- LHC Group Inc. runs it.
- 5 owners or officers are people: Marcus Macip (corporate officer); Kimberly Seymour (corporate officer); Wendy Daigle (corporate director, 0%); Katrinia Darnell (managing employee (on the payroll)); Joshua Lee Proffitt (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Unitedhealth Group Incorporated | Owns 5% or more through other companies | 100% | Feb 22, 2023 |
| Tennessee Health CARE Group LLC | Owns 5% or more directly | 100% | Mar 19, 2007 |
| LHC Group Inc. | Owns 5% or more through other companies | 100% | May 1, 2007 |
| LHC Group Inc. | Runs it (operational or managerial control) | 100% | May 1, 2007 |
How do patients fare?
- CMS rates its quality of patient care 2.5 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (104 surveys completed): 90% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 72.24% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 17.20% (worse than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.95% (same as the national rate) |
How does it compare nearby?
- Of the 17 agencies CMS’s data show serving patients in ZIP code 37172, where this agency’s office is, 16 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 2.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Nhc Homecare Springfield | 4 |
| Lifeline Home Health Care This home health agency | 2.5 |
| Beacon Home Health Brentwood | 4.5 |
| Aveanna Home Health | 4.5 |
| Vanderbilt Home Care Services | 3 |
| Suncrest Home Health | 3.5 |
| Suncrest Home Health | 3 |
| Tennessee Quality Care - Home Health | 4 |
| Suncrest Home Health | 2.5 |
| Centerwell Home Health | 5 |
| All Heart Home Care | 4 |
| Beacon Home Health | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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