Hearth Record

Adoration Home Health Nashville South

A home health agency in Cookeville, Tennessee 38501

126 West Jackson Street, Cookeville, Tennessee 38501. (615) 835-4445.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Mar 18, 2026: a recertification inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Mar 18, 2026: recertification inspection2 deficiencies
  • A Review Of All Current Medications

    The inspectors’ words, 854 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on policy review, medical record review, observation and interview, the agency failed to update the medication profile for 2 of 5 (Patient #1 and #5) sampled patients observed during home visits. The findings included: 1. Review of the agency’s policy “Home Health Clinical Practice Expectations,” revised 10/4/2024, revealed, “…A comprehensive review of medications requires seeing the medications…Medication reconciliation and medication teaching will be completed, and documented by every clinician, on every visit…” Review of the agency’s policy “MEDICATION ADMINISTRATION & [AND] MANAGEMENT,” revised 2/13/2026, revealed, “…The agency will reconcile patient’s medications at time of admission and on an ongoing basis in order to identify any potential adverse effects, contraindications and drug reactions, including ineffective drug therapy, significant side effects significant drug interactions, duplicate drug therapy and non-compliance with drug therapy…” 2. Medical record review for Patient #1 revealed a start of care date of 1/27/2026 with diagnoses including Heart Failure, Diabetes, and Rheumatoid Arthritis. Review of the “Home Health Certification and Plan of Care” for the certification period from 1/27/2026 to 3/27/2026, revealed the following medication orders: Ascorbic Acid (supplement) 500 milligrams (mg) 1 tablet oral daily over the counter (OTC) Calcium (supplement) 500 mg + D (supplement) 10 micrograms (mcg) 1 tablet oral daily (OTC) Ferro-time (supplement) 325 mg (Iron 65 mg) 5 tablets oral daily (OTC) Magnesium (supplement) 400 mg 1 tablet oral daily (OTC) Pantoprazole (used to treat heartburn and reduce stomach acid) 40 mg tablet delayed release 1 tablet oral daily Observations in Patient #1’s home on 3/17/2026 at 12:15 PM, revealed the following medications in the home: Ascorbic Acid 1000 mg 1 tablet oral daily (OTC) Calcium 600 mg + D3 20 mcg 1 tablet oral daily (OTC) Magnesium 250 mg 1 tablet oral daily (OTC) Iron 65 mg 1 tablet oral daily (OTC) Fosinopril (used to treat high blood pressure) 40 mg 1 tablet oral daily Gemtesa (used to treat overactive bladder) 75 mg 1 tablet oral daily Leflunomide (used to treat arthritis) 20 mg 1 tablet oral daily Lidocaine (used to treat pain) 5% (percent) topical patch daily Meloxicam (used to treat pain) 15 mg 1 tablet oral daily Methocarbamol (used to treat muscle spasms) 750 mg 1 tablet oral 4 times daily as needed Miralax (used to treat constipation) 17 gram/dose oral powder oral daily as needed Multivitamin (supplement) 50 Plus 1 tablet oral daily Naloxone (used to treat overdose of opioid) 4 mg Nasal Spray as needed Potassium Chloride (used to treat essential mineral and electrolyte balance) 20 mEq (milliequivalent) extended release 1 tablet oral daily Omeprazole (used to treat heartburn and reduce stomach acid) 20 mg delayed release 1 capsule oral two times daily Ozempic (used to treat diabetes) 1 mg/subcutaneous pen injector one time a week on Friday Turmeric Root Extract (supplement) 1000 mg 2 tablets oral daily (OTC) Tylenol (used to treat pain) 650 mg extended-release tablet 2 tablets oral every 8 hours as needed Voltaren (used to treat pain) Arthritis Pain 1% topical gel 1 inch to each knee daily as needed (OTC) Vyzultia (used to treat glaucoma) 0.024% eye drops 1 drop to both eyes twice daily During an interview on 3/17/2026 at 12:15 PM, Patient #1 stated she was taking Ascorbic Acid, Calcium, Magnesium, Iron, Fosinopril, Gemtesa, Leflunomide, Lidocaine patch, Meloxicam, Methocarbamol, Miralax, Multivitamin, Naloxone Nasal Spray, Potassium, Omeprazole, Ozempic, Tylenol, Turmeric Root Extract, Voltaren, and Vyzultia. Pt. #1 stated she had been taking the medication “forever”, but she was not taking Pantoprazole. During an interview on 3/17/2026 at 12:30 PM, Registered Nurse (RN) #1 stated the facility medication list did not have all the medications listed, and she would have to notify the physician and update the list. 3. Medical record review for Patient #5 revealed a start of care date of 2/26/2026 with diagnoses including Neoplasm of Sigmoid Colon, Ileostomy, Seizures, and Hypertension. Review of the “Home Health Certification and Plan of Care” for the certification period from 2/26/2026 to 4/26/2026, revealed the following medication orders: Gabapentin (used to treat pain) 300 mg capsule oral two times daily Levetiracetam (used to treat seizures) 500 mg tablet oral daily Observations in Patient #5’s home on 3/17/2026 at 10:10 AM, revealed the following medications: Gabapentin 300 mg capsule oral three times daily Levetiracetam 500 mg tablet oral twice daily During an interview on 3/17/2026 at 10:11 AM, Patient #5 stated “Gabapentin has always been three times a day, and Levetiracetam has been twice a day since July 15, 2025.” During an interview on 3/17/2026 at 10:12 AM, Licensed Practical Nurse #1 stated the facility medication list was not showing the correct frequency. 4. During an interview on 3/18/2026 at 10:05 AM, the Area Vice President stated staff should list all the patient’s medications and physically observe the patient’s medication bottles in the home.”

    Rule G0536. Element-level.

  • Discharge And Transfer Summaries

    The inspectors’ words, 360 words

    “Discharge and transfer summaries CFR(s): 484.110(a)(6)(i-iii) (i) A completed discharge summary that is sent to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the HHA (if any) within 5 business days of the patient’s discharge; or (ii) A completed transfer summary that is sent within 2 business days of a planned transfer, if the patient’s care will be immediately continued in a health care facility; or (iii) A completed transfer summary that is sent within 2 business days of becoming aware of an unplanned transfer, if the patient is still receiving care in a health care facility at the time when the HHA becomes aware of the transfer. This Element is not met as evidenced by: Based on policy review, medical record review, and interview, the agency failed to send a completed summary to the physician within 5 days after the Discharge or a Transfer Summary with 2 days of the transfer for 2 of 4 (Patient #10 and #11) patients reviewed. The findings included: 1. Review of the agency’s “Transfer and Discharge” policy dated 9/9/2025, revealed, “…A completed discharge summary will be sent to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the agency within five (5) business days of the patient’s discharge…” 2. Review of the medical record revealed Patient #10 was admitted to the agency on 4/3/2025 with diagnoses of Encounter for Orthopedic Aftercare, Radiculopathy, Lumbar Region, and Scoliosis. The patient was discharged on 6/1/2025. During an interview on 3/18/2026 at 9:10 AM, the Area Vice President stated the Discharge Summary was faxed to the physician on 6/10/2025 and confirmed it was late. Review of the medical record revealed Patient #11 was admitted to the agency on 10/17/2025 with diagnoses of Localization-related (focal) Symptomatic Epilepsy, Lennox-Gastaut Syndrome, Anxiety, Depression, and Vascular Headache. The patient was discharged 12/4/2025. During an interview on 3/18/2026 at 9:11 AM, the Area Vice President stated the Discharge Summary was faxed to the physician on 12/16/2025 and confirmed it was late.”

    Rule G1022. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Mar 18, 2026Recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Jul 25, 1984.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Abilishealth Nashville Holdco LLC owns 100% directly since Aug 1, 2018.
  • 8 owners or officers are people: Jennifer Phipps (corporate officer); Allison Brown (corporate officer); Allison Brown (corporate director); Margaret Sherry Pemberton (corporate officer); Margaret Sherry Pemberton (corporate director); Hircelenia C. Glenn (managing employee (on the payroll), 0%); Jon Wilder (corporate officer); Jon Wilder (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Abilishealth Nashville Holdco LLCOwns 5% or more directly100%Aug 1, 2018
Adoration Home Health & Hospice Inc.Owns 5% or more through other companies100%Jan 1, 2021
Abilishealth, LLCOwns 5% or more through other companies100%Jan 1, 2021
Brightspring Health Holdings CorpOwns 5% or more through other companies100%Jan 1, 2021
Phoenix Guarantor Inc.Owns 5% or more through other companies100%Jan 1, 2021
Res-Care Inc.Owns 5% or more through other companies100%Jan 1, 2021
Phoenix Intermediate Holdings Inc.Owns 5% or more through other companies100%Jan 1, 2021
Brightspring Health Services Inc.Owns 5% or more through other companies100%Jan 1, 2021
Adoration Home Health Care LLCOwns 5% or more through other companies100%Jan 1, 2021
Rescare Holdings Inc.Owns 5% or more through other companies100%Jan 1, 2021
Kkr Phoenix Aggregator L.P.Owns 5% or more through other companies68%Jan 1, 2021
Kkr Phoenix Aggregator L.P.Limited partner68%Jan 1, 2021
Kkr Americas Fund Xii LPOwns 5% or more through other companies60%Jan 1, 2021
Kkr Americas Fund Xii LPLimited partner60%Jan 1, 2021
Walgreen CoOwns 5% or more through other companies29%Jan 1, 2021
Walgreens Holding CompanyOwns 5% or more through other companies29%Jan 1, 2021

How do patients fare?

  • CMS rates its quality of patient care 4.5 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (203 surveys completed): 91% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4.5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate79.69% (same as the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate9.17% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.56% (same as the national rate)

How does it compare nearby?

  • Of the 10 agencies CMS’s data show serving patients in ZIP code 38501, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4.5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 10 agencies CMS lists serving ZIP code 38501
PlaceQuality rating
Cookeville Regional Home Health4
Adoration Home Health Nashville South This home health agency4.5
Centerwell Home Health3
Nhc Homecare Murfreesboro4.5
Home Care Solutions2.5
Suncrest Home Health3
Centerwell Home Health5
Amedisys Home Health4
Quality Home Health3
Elk Valley Health Services, LLCNot given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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