Adoration Home Health Nashville South
A home health agency in Cookeville, Tennessee 38501
126 West Jackson Street, Cookeville, Tennessee 38501. (615) 835-4445.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 18, 2026: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Mar 18, 2026: recertification inspection2 deficiencies
-
A Review Of All Current Medications
The inspectors’ words, 854 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on policy review, medical record review, observation and interview, the agency failed to update the medication profile for 2 of 5 (Patient #1 and #5) sampled patients observed during home visits. The findings included: 1. Review of the agency’s policy “Home Health Clinical Practice Expectations,” revised 10/4/2024, revealed, “…A comprehensive review of medications requires seeing the medications…Medication reconciliation and medication teaching will be completed, and documented by every clinician, on every visit…” Review of the agency’s policy “MEDICATION ADMINISTRATION & [AND] MANAGEMENT,” revised 2/13/2026, revealed, “…The agency will reconcile patient’s medications at time of admission and on an ongoing basis in order to identify any potential adverse effects, contraindications and drug reactions, including ineffective drug therapy, significant side effects significant drug interactions, duplicate drug therapy and non-compliance with drug therapy…” 2. Medical record review for Patient #1 revealed a start of care date of 1/27/2026 with diagnoses including Heart Failure, Diabetes, and Rheumatoid Arthritis. Review of the “Home Health Certification and Plan of Care” for the certification period from 1/27/2026 to 3/27/2026, revealed the following medication orders: Ascorbic Acid (supplement) 500 milligrams (mg) 1 tablet oral daily over the counter (OTC) Calcium (supplement) 500 mg + D (supplement) 10 micrograms (mcg) 1 tablet oral daily (OTC) Ferro-time (supplement) 325 mg (Iron 65 mg) 5 tablets oral daily (OTC) Magnesium (supplement) 400 mg 1 tablet oral daily (OTC) Pantoprazole (used to treat heartburn and reduce stomach acid) 40 mg tablet delayed release 1 tablet oral daily Observations in Patient #1’s home on 3/17/2026 at 12:15 PM, revealed the following medications in the home: Ascorbic Acid 1000 mg 1 tablet oral daily (OTC) Calcium 600 mg + D3 20 mcg 1 tablet oral daily (OTC) Magnesium 250 mg 1 tablet oral daily (OTC) Iron 65 mg 1 tablet oral daily (OTC) Fosinopril (used to treat high blood pressure) 40 mg 1 tablet oral daily Gemtesa (used to treat overactive bladder) 75 mg 1 tablet oral daily Leflunomide (used to treat arthritis) 20 mg 1 tablet oral daily Lidocaine (used to treat pain) 5% (percent) topical patch daily Meloxicam (used to treat pain) 15 mg 1 tablet oral daily Methocarbamol (used to treat muscle spasms) 750 mg 1 tablet oral 4 times daily as needed Miralax (used to treat constipation) 17 gram/dose oral powder oral daily as needed Multivitamin (supplement) 50 Plus 1 tablet oral daily Naloxone (used to treat overdose of opioid) 4 mg Nasal Spray as needed Potassium Chloride (used to treat essential mineral and electrolyte balance) 20 mEq (milliequivalent) extended release 1 tablet oral daily Omeprazole (used to treat heartburn and reduce stomach acid) 20 mg delayed release 1 capsule oral two times daily Ozempic (used to treat diabetes) 1 mg/subcutaneous pen injector one time a week on Friday Turmeric Root Extract (supplement) 1000 mg 2 tablets oral daily (OTC) Tylenol (used to treat pain) 650 mg extended-release tablet 2 tablets oral every 8 hours as needed Voltaren (used to treat pain) Arthritis Pain 1% topical gel 1 inch to each knee daily as needed (OTC) Vyzultia (used to treat glaucoma) 0.024% eye drops 1 drop to both eyes twice daily During an interview on 3/17/2026 at 12:15 PM, Patient #1 stated she was taking Ascorbic Acid, Calcium, Magnesium, Iron, Fosinopril, Gemtesa, Leflunomide, Lidocaine patch, Meloxicam, Methocarbamol, Miralax, Multivitamin, Naloxone Nasal Spray, Potassium, Omeprazole, Ozempic, Tylenol, Turmeric Root Extract, Voltaren, and Vyzultia. Pt. #1 stated she had been taking the medication “forever”, but she was not taking Pantoprazole. During an interview on 3/17/2026 at 12:30 PM, Registered Nurse (RN) #1 stated the facility medication list did not have all the medications listed, and she would have to notify the physician and update the list. 3. Medical record review for Patient #5 revealed a start of care date of 2/26/2026 with diagnoses including Neoplasm of Sigmoid Colon, Ileostomy, Seizures, and Hypertension. Review of the “Home Health Certification and Plan of Care” for the certification period from 2/26/2026 to 4/26/2026, revealed the following medication orders: Gabapentin (used to treat pain) 300 mg capsule oral two times daily Levetiracetam (used to treat seizures) 500 mg tablet oral daily Observations in Patient #5’s home on 3/17/2026 at 10:10 AM, revealed the following medications: Gabapentin 300 mg capsule oral three times daily Levetiracetam 500 mg tablet oral twice daily During an interview on 3/17/2026 at 10:11 AM, Patient #5 stated “Gabapentin has always been three times a day, and Levetiracetam has been twice a day since July 15, 2025.” During an interview on 3/17/2026 at 10:12 AM, Licensed Practical Nurse #1 stated the facility medication list was not showing the correct frequency. 4. During an interview on 3/18/2026 at 10:05 AM, the Area Vice President stated staff should list all the patient’s medications and physically observe the patient’s medication bottles in the home.”
-
Discharge And Transfer Summaries
The inspectors’ words, 360 words
“Discharge and transfer summaries CFR(s): 484.110(a)(6)(i-iii) (i) A completed discharge summary that is sent to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the HHA (if any) within 5 business days of the patient’s discharge; or (ii) A completed transfer summary that is sent within 2 business days of a planned transfer, if the patient’s care will be immediately continued in a health care facility; or (iii) A completed transfer summary that is sent within 2 business days of becoming aware of an unplanned transfer, if the patient is still receiving care in a health care facility at the time when the HHA becomes aware of the transfer. This Element is not met as evidenced by: Based on policy review, medical record review, and interview, the agency failed to send a completed summary to the physician within 5 days after the Discharge or a Transfer Summary with 2 days of the transfer for 2 of 4 (Patient #10 and #11) patients reviewed. The findings included: 1. Review of the agency’s “Transfer and Discharge” policy dated 9/9/2025, revealed, “…A completed discharge summary will be sent to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the agency within five (5) business days of the patient’s discharge…” 2. Review of the medical record revealed Patient #10 was admitted to the agency on 4/3/2025 with diagnoses of Encounter for Orthopedic Aftercare, Radiculopathy, Lumbar Region, and Scoliosis. The patient was discharged on 6/1/2025. During an interview on 3/18/2026 at 9:10 AM, the Area Vice President stated the Discharge Summary was faxed to the physician on 6/10/2025 and confirmed it was late. Review of the medical record revealed Patient #11 was admitted to the agency on 10/17/2025 with diagnoses of Localization-related (focal) Symptomatic Epilepsy, Lennox-Gastaut Syndrome, Anxiety, Depression, and Vascular Headache. The patient was discharged 12/4/2025. During an interview on 3/18/2026 at 9:11 AM, the Area Vice President stated the Discharge Summary was faxed to the physician on 12/16/2025 and confirmed it was late.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 18, 2026 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Jul 25, 1984.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Abilishealth Nashville Holdco LLC owns 100% directly since Aug 1, 2018.
- 8 owners or officers are people: Jennifer Phipps (corporate officer); Allison Brown (corporate officer); Allison Brown (corporate director); Margaret Sherry Pemberton (corporate officer); Margaret Sherry Pemberton (corporate director); Hircelenia C. Glenn (managing employee (on the payroll), 0%); Jon Wilder (corporate officer); Jon Wilder (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Abilishealth Nashville Holdco LLC | Owns 5% or more directly | 100% | Aug 1, 2018 |
| Adoration Home Health & Hospice Inc. | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Abilishealth, LLC | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Brightspring Health Holdings Corp | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Phoenix Guarantor Inc. | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Res-Care Inc. | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Phoenix Intermediate Holdings Inc. | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Brightspring Health Services Inc. | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Adoration Home Health Care LLC | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Rescare Holdings Inc. | Owns 5% or more through other companies | 100% | Jan 1, 2021 |
| Kkr Phoenix Aggregator L.P. | Owns 5% or more through other companies | 68% | Jan 1, 2021 |
| Kkr Phoenix Aggregator L.P. | Limited partner | 68% | Jan 1, 2021 |
| Kkr Americas Fund Xii LP | Owns 5% or more through other companies | 60% | Jan 1, 2021 |
| Kkr Americas Fund Xii LP | Limited partner | 60% | Jan 1, 2021 |
| Walgreen Co | Owns 5% or more through other companies | 29% | Jan 1, 2021 |
| Walgreens Holding Company | Owns 5% or more through other companies | 29% | Jan 1, 2021 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (203 surveys completed): 91% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 79.69% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 9.17% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.56% (same as the national rate) |
How does it compare nearby?
- Of the 10 agencies CMS’s data show serving patients in ZIP code 38501, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Cookeville Regional Home Health | 4 |
| Adoration Home Health Nashville South This home health agency | 4.5 |
| Centerwell Home Health | 3 |
| Nhc Homecare Murfreesboro | 4.5 |
| Home Care Solutions | 2.5 |
| Suncrest Home Health | 3 |
| Centerwell Home Health | 5 |
| Amedisys Home Health | 4 |
| Quality Home Health | 3 |
| Elk Valley Health Services, LLC | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.