Hearth Record

Enhabit Home Health Bluffton

A home health agency in Bluffton, South Carolina 29910

1 Westbury Pkwy, Bluffton, South Carolina 29910. (843) 837-4404.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jun 5, 2024: a recertification inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jun 5, 2024: recertification inspection4 deficiencies
  • Infection Prevention

    The inspectors’ words, 313 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation, interview and policy review, the Home Health Agency (HHA) failed to ensure standard precautions for infection control were observed for 3 of 4 home visits observed. (Patients #4, #5, and #6). Observation visit on 06/04/2024 between 10 AM and 11 AM for Patient #5 showed Physical Therapy (PT) #1 having patient sign electronic tablet but failed to sanitize the tablet before leaving patient’s home. During an interview on 06/05/2024 at 10:49 AM, DOO stated the tablet should have been sanitized. Observation visit on 06/04/2024 between 11 AM and 11:58 AM for Patient #6 showed PT #2 removing electronic device used to time patient during the assessment from uniform pocket and replacing the device into the uniform pocket with ungloved, un-sanitized hand. Patient singed electronic tablet, PT #2 placed the electronic tablet under left arm, then sanitized the tablet. During an interview on 06/04/2024 at 11:58 AM, PT #2 agreed with this surveyor about sanitizing equipment. Findings: On 06/04/24 from 9:18 AM to 10:00 AM a home visit was made to Patient #4 to observe a nursing visit by Licensed Practical Nurse (LPN) #1. While providing care, LPN #1 was observed to re-enter the nursing bag without performing hand hygiene. Also, LPN #1 did not disinfect the electronic tablet she/he used during the visit. In an interview with LPN #1 at 10:00 AM, she/he confirmed the findings. In an interview with the Branch Director (BD) on 06/05/24 at 10:00 AM, he/she confirmed the findings and stated the staff’s electronic tablets are supposed to be disinfected right after the vital signs equipment used during the visit is disinfected and before leaving the patient’s home.”

    Rule G0682. Standard-level.

  • A Review Of All Current Medications

    The inspectors’ words, 276 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on interview and record review, the Home Health Agency (HHA) staff failed to keep an updated, accurate medication list for 1 of 4 patient home visits observations (Patient #6). Findings include: Review of Patient #6’s medical record on 6/04/2024 at 4:02 PM revealed discrepancies between the HHA medication list and the facility Medication Administration Record (MAR) and duplications on the HHA listing. HHA medication lists Vitamin B Complex one tablet by mouth daily and B Complex-Vitamin B one tablet by mouth daily. This is a duplication. HHA medication lists Lyrica 75 mg 1 capsule by mouth two times daily and Pregabalin 75 mg one capsule by mouth twice a day. This is also a duplication. HHA medication lists Nystatin 100,000 unit/Gram topical ointment four times daily to mouth sore. MAR reports Nystatin 100,000 unit/GM topical ointment three times a day to groin for rash. MAR reports Ferosul 325 mg one tablet by mouth daily and this medication is not on the HHA list. HHA medication lists Culturelle 15 billion cell sprinkle one capsule by mouth daily and Digestive Advantage Probiotic Gummy 250 million cell chewable one tablet by mouth daily of which both are not documented in the MAR. During an interview on 6/05/2024 at 11:05 AM, the DOO (Director of Operations) stated that “The medication lists should be accurate”.”

    Rule G0536. Element-level.

  • Plan Of Care Must Include The Following

    The inspectors’ words, 536 words

    “Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Based on record review and interview, the Home Health Agency (HHA) failed to ensure the plans of care included all pertinent patient information for two of ten records reviewed, Patients #5 and #8. Findings: Review of Patient #8’s record on 06/04/24 at 12:00 PM revealed Patient #8 was admitted to the Home Health Agency on 04/19/24. Review of the initial nursing assessment on 04/19/24, as well as all other nursing visit notes (04/22/24, 04/25/24, 04/30/24, 05/05/24, 05/06/24, 05/07/24, 05/10/24, and 05/13/24) revealed the primary skilled nursing services provided each visit was wound care, including a wound vac (negative pressure device to decrease drainage) to Patient #8’s sacral area (some nursing notes indicated the wound was at the sacrum and other nursing notes indicated the wound was at the rectum). The plan of care dated 04/19/24 to 06/17/24 indicated, “...SKILLED NURSE TO CLEANSE WOUND TO SACRUM WITH WOUND CLEANSER. PREPARE PERI-WOUND AREA WITH SURE PREP. FILL ENTIRE CAVITY WITH BLACK FOAM. APPLY TUBING AND COVER WITH TRANSPARENT DRAPE. APPLY NEGATIVE PRESSURE DEVICE AT 125 MM/HG CONTINUOUS. CHANGE DRESSING MONDAY AND THURSDAY BY SN (Skilled Nurse)...” The first diagnosis on the plan of care was Malignant Neoplasm of Colon, Unspecified, and the second diagnosis was Encounter for Attention to Ileostomy (an opening in the abdomen at the location of the ileus for stool elimination). There were no diagnoses in the plan of care for a sacral wound. In an interview with the Branch Director (BD) and the Director of Operations (DO) on 06/05/24 at 10:30 AM, the BD confirmed wound care to Patient #8’s sacrum was the primary reason the SN was visiting Patient #8 and the BD confirmed there were no diagnoses for the sacral wound in Patient #8’s plan of care. The DO reviewed Patient #8’s record and printed the Operative Note dated 02/05/24. Concurrent review the Operative Note revealed Patient #8 had surgery to remove a rectal mass which required surgical incision near the sacrum. Review of Patient #5’s medical record on 06/04/2024 at 2:01 PM showed Physical Therapist (PT) #2 failed to provide a full assessment for mental status. The admission paperwork documents “none” under mental status. During an interview on 06/05/2024 at 10:49 AM, DOO stated that mental status was incorrectly documented and verified the finding.”

    Rule G0574. Element-level.

  • Only As Ordered By A Physician

    The inspectors’ words, 256 words

    “Only as ordered by a physician CFR(s): 484.60(b)(1) Drugs, services, and treatments are administered only as ordered by a physician or allowed practitioner. This Element is not met as evidenced by: Based on interview and record review, the Home Health Agency (HHA) staff failed to follow physician orders for wound care and weights for 2 out of 10 patients. (Patient #3 and Patient #6). Findings include: Review of Patient #3’s medical record on 6/04/2024 at 4:02 PM showed wound care orders for right malleolus “Cleanse with wound cleanser apply Aquacel AG cover with foam dressing using clean/aseptic technique”. Registered Nurse (RN) note dated 3/29/2024 documents “SN (Skilled Nurse) cleaned wound with wound cleanser. Patted dry. Applied Aquacel AG. Covered with foam dressing. Secured with kerlix and Tubigrip”. SN note dated 3/06/2024 documents “SN cleansed wound with wound cleanser. Applied Aquacel. Covered with Sorbion Absorbant Dressing. Secured with Kerlix.” During an interview on 6/05/2024 at 10:44 AM, the Director of Operations (DOO) stated that wound care orders were not followed and verified the findings. Review of Patient #6’s medical record on 6/04/2024 at 4:02 PM showed physician orders for licensed professional to report weights less than 135 pounds and greater than 145 pounds. Occupational Therapy (OT) visit dated 5/20/2024 revealed no documentation of a weight for the patient. Physical Therapy Assistant (PTA) visit dated 5/24/2024 revealed no documentation of a weight for the patient. During an interview on 6/05/2024 at 10:50 AM,the DOO stated that, Weights should have been recorded at each visit” and verified the findings.”

    Rule G0580. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jun 5, 2024Recertification inspection4 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Aug 23, 2018.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology and medical social services.
  • Doesn’t offer home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Caresouth HHA Holdings, LLC owns 100% directly since Oct 1, 2017.
  • 9 owners or officers are people: Evan D. Bertrand (corporate officer, 0%); Patrice H Wickham (managing employee (on the payroll)); Lisa M Arbuckle (corporate officer, 0%); Julie A. Farmer (corporate officer, 0%); Dale R Clift (corporate officer, 0%); Dale R Clift (runs it (operational or managerial control), 0%); Jenna Pizzitola (managing employee (on the payroll), 0%); Sean P Richardson (corporate officer); Melinda K. Lokey (corporate officer, 0%).
  • A private-equity firm is among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Enhabit Holdings, Inc.Owns 5% or more through other companies100%Jul 1, 2022
Caresouth HHA Holdings, LLCOwns 5% or more directly100%Oct 1, 2017
Enhabit Inc.Owns 5% or more through other companies100%Dec 31, 2014
Wells Fargo Bank, N.A.Holds 5% or more security interest100%Jun 30, 2022
Advanced Homecare Management LLCOwns 5% or more through other companies100%Oct 1, 2017
Anchor Parent, LLCOwns 5% or more through other companies100%May 15, 2026
Anchor Midco, LLCOwns 5% or more through other companies100%May 15, 2026
Anchor Topco, LPOwns 5% or more through other companies100%May 15, 2026
Kinderhook Capital Fund 8, L.P.Owns 5% or more through other companies34.52%May 15, 2026
Kinderhook Capital Fund 8-B, L.P.Owns 5% or more through other companies29.14%May 15, 2026
Stepstone K Strategic Opportunities Fund V, L.P.Owns 5% or more through other companies7.27%May 15, 2026
Pacific Life Insurance CompanyOwns 5% or more through other companies7.27%May 15, 2026
Caresouth Health System Inc.Owns 5% or more through other companiesOct 1, 2017

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • Patients rate it 5 of 5 in CMS’s patient survey (110 surveys completed): 89% rated it 9 or 10 out of 10, and 80% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 55 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate84.54% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate10.68% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.81% (same as the national rate)

How does it compare nearby?

  • Of the 8 agencies CMS’s data show serving patients in ZIP code 29910, where this agency’s office is, 8 have a quality of patient care rating; the middle one is 4.5 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 8 agencies CMS lists serving ZIP code 29910
PlaceQuality rating
Amedisys Home Health of Bluffton4.5
Enhabit Home Health Bluffton This home health agency3
Pruitthealth Home Health-Low Country4.5
Medical Services of America Home Health2.5
Amedisys Home Health of Charleston East4.5
Centerwell Home Health4.5
Centerwell Home Health4.5
Aveanna Home Health4.5

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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