Hearth Record

Nazareno Home Care

A home health agency in Luquillo, Puerto Rico 00773

Urbanizacion Brisas Del Mar, C2 ,s #826, Luquillo, Puerto Rico 00773. (787) 655-5353.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 18, 2025: a recertification inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Dec 18, 2025: recertification inspection2 deficiencies
  • Infection Prevention

    The inspectors’ words, 841 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation and police and procedure reviewed, four (4) home visits (H.V) performed on 12/16/2025 through 12/17/2025 in company of Registered Nurse and Licensed Practical Nurse (employees #4, #5 and #6), it was determined that the facility failed to ensure that the Registered Nurse (RN) complies with standard practice precautions to prevent the transmission of infectious agents for 3 out of 4 home visits during the local wound care, urinary catheter insertion procedure and bed bathing. (H.V #1, #3 and H.V #4) Findings include: The facility provided a policy named LAVADO DE MANOS hand washing, that was reviewed on 12/17/2025 at 1:50 PM with the services director (employee #2), states that the nurse must wash their hands before and after patient care, before touch the face or mouth of the patient, after touch urine, bandage or dirty areas and the time for the washing must be for 45 to 60 seconds. Also states that the order for the hand washing is open the faucet first, the put soap on their hands and then proceed to wash the hands. The facility provided a policy named POLITICA DE PREVENCION DE INFECCIONES: EQUIPO PROTECTIVO Y PRECAUCIONES UNIVERSALES Infection prevention policy: protective equipment and universal precautions, that was reviewed on 12/17/2025 at 1:56 PM with employee #2, states that the equipment to be use in the patients must be disinfected before storage it. The facility provided a policy named Procedimientos antes de la intervención before intervention procedures, that was reviewed on 12/17/2025 at 1:58 PM with employee #2, states that the nurse must wash her hand at least 45 seconds before start intervention with the patient and at least 10 seconds after completing the intervention with the patient. The facility provided a policy called Baño bath, that was reviewed on 12/17/2025 at 2:09 PM with employee #2, states that the nurse should start from the cleanest area and work their way to the dirtiest, starting from the head and ending with the genitals. It also indicates that the nurse should change the water when moving from one area of the body to another. 1. HV #1 is an 80-year-old male admitted on 10/31/2025 with a diagnosis of Unspecified open wound in right foot. The patient was visited on 12/16/2025 at 10:39 AM until 11:09 AM accompanied by a registered nurse from the facility (employee #4). During the visit the patient was observed to be alert and oriented. The patient was being visited by employee #4 to provide wound care. However, the following was observed: a. Employee #4 washed her hand before starts the intervention with the patient, but the procedure wasn’t in the correct order. She put soap in her hands, then open the faucet and the time washing her hands was for 13 seconds. b. Employee #4 failed 5 out of 6 opportunities of hand hygiene. 2. HV #3 is a 74-year-old male admitted on 11/07/2025 with a diagnosis of encounter for attention of cystostomy. The patient was visited on 12/17/2025 at 8:36 AM until 9:06 AM accompanied by a registered nurse from the facility (employee #5). During the visit the patient was observed to be alert and oriented. The patient was being visited by employee #5 to provide urinary catheter change. However, the following was observed: a. Employee #5 washed her hand before starts the intervention with the patient, but the time washing her hands was for 15 seconds. b. Employee #5 made one glove change without hand hygiene. c. Employee #5 failed 2 out of 5 opportunities of hand hygiene. 3. HV #4 is a 95-year-old female admitted on 11/28/2025 with a diagnosis of pressure ulcer of sacral region stage 2. The patient was visited on 12/17/2025 at 10:03 AM until 10:43 AM accompanied by a licensed practical nurse from the facility (employee #6). During the visit the patient was observed to be alert, disoriented and bedridden. The patient was being visited by employee #6 to provide bed bathing. However, the following was observed: a. Employee #6 washed her hand before starts the intervention with the patient, but the time washing her hands was for 6 seconds. b. The order of the bathing that the employee #6 employed was: genital area, upper body area, lower body area, face and mouth wash, without change of water neither change of gloves. c. After the bath, the employee #6 took the vital signs of the patient without disinfect the equipment before or after. d. Employee #6 did not wash her hands after completing the intervention with the patient. e. Employee #6 omitted 3 gloves changes. f. Employee #6 failed 7 out of 7 opportunities of hand hygiene. The educations, annual evaluations and competences of the employees #4, #5 and #6 were evaluated with employee #2 on 12/17/2025 at 1:14 PM and they were made and oriented.”

    Rule G0682. Standard-level.

  • Property And Person Treated With Respect

    The inspectors’ words, 376 words

    “Property and person treated with respect CFR(s): 484.50(c)(1) Have his or her property and person treated with respect; This Element is not met as evidenced by: Based on observation and police and procedure reviewed, four (4) home visits (H.V) performed on 12/16/2025 through 12/17/2025 in company of Registered Nurse and Licensed Practical Nurse (employees #4, and #6), it was determined that the facility failed to ensure that the Registered Nurse (RN) and the Licensed Practical Nurse (LPN) complies with standard practice of patient privacy during a procedure. (H.V. #1 and #4) Findings include: The facility provided a policy named Procedimientos antes de la intervención before intervention procedures, that was reviewed on 12/17/2025 at 1:58 PM, states that the nurse must provide privacy to the patient, positioning it and covering up. The facility provided a policy called Baño bath, that was reviewed on 12/17/2025 at 2:09 PM, states that the nurse should avoid exposing the patient. 1. HV #1 is an 80-year-old male admitted on 10/31/2025 with a diagnosis of Unspecified open wound in right foot. The patient was visited on 12/16/2025 at 10:39 AM until 11:09 AM accompanied by a registered nurse from the facility (employee #4). During the visit the patient was observed to be alert and oriented. The patient was being visited by employee #4 to provide wound care. However, the following was observed: a. The treatment procedure was carried out in the living room with the front door open, allowing visibility to people outside the home. Employee #4 did not ask for or provide privacy during the procedure. 2. HV #4 is a 95-year-old female admitted on 11/28/2025 with a diagnosis of pressure ulcer of sacral region stage 2. The patient was visited on 12/17/2025 at 10:03 AM until 10:43 AM accompanied by a licensed practical nurse from the facility (employee #6). During the visit the patient was observed to be alert, disoriented and bedridden. The patient was being visited by employee #6 to provide bed bathing. However, the following was observed: a. The room door was clear, but has a curtain to provide privacy, however, the employee #6 did not close the curtain. b. During the bed bathing, the employee #6 exposed parts of the patient’s body that she was not cleaning.”

    Rule G0428. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 18, 2025Recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Aug 9, 1978.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, speech pathology, medical social services and home health aide services.
  • Doesn’t offer occupational therapy.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 5 owners or officers are people: Emerita Vazquez Lopez (corporate director, 100%); Jeanette Vega (corporate director); Wanda Perez (corporate director); Hector Luis Colon (managing employee (on the payroll)); Lorna L La Torre (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 2 of 5.
  • Patients rate it 3 of 5 in CMS’s patient survey (92 surveys completed): 83% rated it 9 or 10 out of 10, and 73% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars2 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 53 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate79.98% (same as the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate10.04% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.22% (same as the national rate)

How does it compare nearby?

  • Of the 13 agencies CMS’s data show serving patients in ZIP code 00773, where this agency’s office is, 13 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 2 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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