Excela Health Home Care & Hospice
A home health agency in Greensburg, Pennsylvania 15601
501 West Otterman Street, Greensburg, Pennsylvania 15601. (724) 689-1800.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Dec 5, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Aug 13, 2025: complaint inspection2 deficiencies
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Only As Ordered By A Physician
The inspectors’ words, 225 words
“Only as ordered by a physician CFR(s): 484.60(b)(1) Drugs, services, and treatments are administered only as ordered by a physician or allowed practitioner. This Element is not met as evidenced by: Based on review of agency policy, clinical record (CR), and staff (EMP) interview, it was determined the agency failed to follow physician orders for one (1) of four (4) CR’s reviewed. (CR1) Findings Included: Review of CR1 on August13, 2025 at approximately 11:20am revealed a start of service (S0S) date of 6/26/25. The certification period reviewed was 6/26/25-8/24/25. Plan of care (POC) included intervention: ...”Apply tubi grip size G to bilateral lower legs from distal knees to tips of toes. On first thing on rising, off at bedtime. Elevate legs while at rest. Start Date: 6/26/25.” Clinical visit note written by nurse dated 8/1/25, documented “...using ace wraps at this time...” Verbal order for ace wraps not obtained until 8/2/25.” Clinical notes dated 7/7/25 and 7/11/25 included documentation that read, “...wound cleansing/dressing change. No documentation of wound care or dressing changes ordered at this time. No documentation included to describe wound care or dressing change. Findings confirmed during exit conference on August 13, 2025, at approximately 3:30pm with Director of Patient Care Services, Director of Quality and Transitional Care, Clinical Manager of Home Health, and Vice President of Post Acute Services and Ambulatory Strategy.”
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Promptly Alert Relevant Physician Of Changes
The inspectors’ words, 280 words
“Promptly alert relevant physician of changes CFR(s): 484.60(c)(1) The HHA must promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered. This Element is not met as evidenced by: Based on review of agency policy, clinical record (CR), and staff (EMP) interview, it was determined the agency failed to promptly alert physician of relevant changes in patient condition for one (1) of four (4) CR’s reviewed. (CR1) Findings Included: Agency policy titled “Coordination of Services” reviewed on 8/13/25, at approximately 2:00pm revealed: I. Objective, 1. To assure cooperative care planning and continuity of patient care...II. Policy Statement... The agency must also communicate with all physicians involved in the plan of care to assure the coordination of all services and interventions provided to the patient...” Review of CR1 on August13, 2025 at approximately 11:20am revealed a start of service (S0S) date of 6/26/25. The certification period reviewed was 6/26/25-8/24/25. Initial comprehensive assessment dated 8/26/25, documented, “...Instructed patient and mother no visible wounds on feet and or lower legs. Both requested skilled nurse (SN) look again-SN assessed bilateral feet and lower legs 3 times no open areas noted...” Narrative note at next visit, dated 7/2/25 documentation read, “...several areas of redness with apparent ulceration to bilateral legs. No documentation that physician was notified of the change in patient condition. Findings confirmed during exit conference on August 13, 2025, at approximately 3:30pm with Director of Patient Care Services, Director of Quality and Transitional Care, Clinical Manager of Home Health, and Vice President of Post Acute Services and Ambulatory Strategy.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 5, 2025 | Recertification inspection | No deficiencies cited |
| Aug 13, 2025 | Complaint inspection | 2 deficiencies cited |
| Dec 14, 2023 | Complaint inspection | No deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Dec 10, 1969.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Excela Health owns 100% directly since Aug 24, 2005.
- Excela Health runs it.
- 16 owners or officers are people: Debra Thompson (corporate director, 0%); Jeffrey Curry (corporate director, 0%); John Sphon (corporate director, 0%); James E Adisey (corporate director, 0%); John C Reefer (corporate director, 0%); Patricia A Lebin (managing employee (on the payroll)); Anie G Perard (corporate director, 0%); Melissa Lopes (managing employee (on the payroll)); Sue A Kezmarsky (managing employee (on the payroll)); Erica N Shaffer (managing employee (on the payroll)); Larry Richert (corporate director, 0%); Patrick Hampson (corporate director, 0%); Teresa G Petrick (corporate director); Timothy Morgus (corporate director, 0%); Paul Bacharach (corporate director, 0%); Kenneth Defurio (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Independence Health System | Owns 5% or more through other companies | 100% | Jan 1, 2023 |
| Excela Health | Owns 5% or more directly | 100% | Aug 24, 2005 |
| Excela Health | Runs it (operational or managerial control) | 100% | Aug 24, 2005 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (445 surveys completed): 88% rated it 9 or 10 out of 10, and 79% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, worse.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 92.60% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 10.30% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 5.02% (worse than the national rate) |
How does it compare nearby?
- Of the 31 agencies CMS’s data show serving patients in ZIP code 15601, where this agency’s office is, 27 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Excela Health Home Care & Hospice This home health agency | 4.5 |
| Redstone @ Home | 3 |
| Community Nursing Services of North East | 3 |
| Visiting Nurse Association of Indiana County | 3.5 |
| Amedisys Home Health of Pa | 4.5 |
| Interim Healthcare of Pittsburgh, Inc. | 3.5 |
| Family Home Health LP | 4 |
| Landmark Home Health Care | 3 |
| Medi Home Health Agency Inc. | 4.5 |
| UPMC Home Healthcare | 3 |
| Sandin Home Health Services Inc. | 1.5 |
| Concordia Visiting Nurses | 3.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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