UPMC Home Healthcare of Central Pennsylvania
A home health agency in Altoona, Pennsylvania 16601
20 Sheraton Drive, Altoona, Pennsylvania 16601. (814) 946-5411.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 15, 2024: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Mar 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Mar 15, 2024: recertification inspection1 deficiency
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A Review Of All Current Medications
The inspectors’ words, 745 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on a review of agency policy and procedure, patient observations visits (OBV), medical record (MR) and staff (EMP) interview, it was determined that the agency failed to maintain an accurate medication profile to ensure review of all medications the patient was taking, address potential adverse effects, drug reactions, ineffective drug therapy, significant side effects and drug interactions for three (3) of seventeen (17) MR’s reviewed (MR4-OBV6, MR7-OBV3, MR10). Findings Included: Review of agency policy and procedure on 3/13/2024 at approximately 12:45 PM revealed, “Category: M MEDICATIONS MEDICATION MANAGEMENT RECONCILIATION… Accurate and complete reconciliation of medications should occur across the continuum of care…EQUIPMENT Patient medication(s) and delivery method, Discharge summary, Agency patient Medication List, patient documentation record access (Medication Profile) PROCEDURE…4. All ordered medications must be listed accurately on a paper list and entered electronically into the medical record…9. If needed, create the Patient Medication List that includes ALL medications the patient is taking. The sources of information for the Patient Medications List should include: a. Patient pill containers, prescriptions, OTC medications, vitamins, herbal supplements, topicals, IV medications/flushes, eye drops. b. Hospital discharge list of medications, if applicable, and referral information. C. Medications listed in the electronic record from previous admissions. d. Medication lists created by the patient. e. Information elicited from patient by questioning i.e. medications they may take occasionally, or medications kept in different parts of the home…f. Information about medications taken infrequently i.e., B12, Fosamax. g. Medications not reordered following a change in the plan of care (i.e., following a hospitalization). 14.Assess the patient’s allergy history. If the patient has a known or suspected allergy/adverse reaction history or sensitivity to a medication, I will not be administered. Contact the physician, PA or CRNP for further direction. (Therapy staff refer to a nurse) for assistance…17. Check for adverse interactions and notify physician, PA, or CRNP if severity Level 1 drug interaction is identified. Therapy staff refer to a nurse for assistance…” Review of (OBV6 MR4) was conducted on 3/14/2023 at approximately 1:55 PM, a review of the plan of care listed the start of care 3/1/2024 for a current certification period starting 3/1/2024 and ending 4/29/2024. The primary diagnosis was urinary tract infection, site not specified. The agency “Medication profile” dated 3/12/2024 was compared to the facilities “PHYSICIAN’S ORDERS date printed 3/14/2024. The following medication was not listed on the agency medication profile. “POT CL MICRO TAB 10MEQ ER…TAKE 1 TABLET BY MOUITH ONCE DAILY…3/6/2024.” Review of (OBV3-MR7) on 3/14/2024 at approximately 10:28 AM revealed, a review of the plan of care with a start date of 1/12/2023 and a current certification period starting 1/19/2024 and ending 3/18/2024. The primary diagnosis was other complications of procedures, not elsewhere classified. The home health certification and plan of care and medication profile did not list one of two patient allergies. Allergies listed on the agency medication profile printed 3/12/2024 and the plan of care was “Lisinopril.” Listed on the agency “Patient Information Facesheet… Allergies metoprolol…lisinopril” Review of MR10 on 3/12/2024 at approximately 1:48 PM revealed, a review of the plan of care with a start date of 3/7/2023 and a current certification period starting 3/1/2024 and ending 4/29/2024. The primary diagnosis was acute tracheitis without obstruction. The home health certification and plan of care and medication profile was compared to the medical record document “Continuity of Care Document 2/26/2023.” The agency documentation did not list three (3) of four (4) patient allergies. Allergies listed on the agency medication profile printed 3/11/2024 and the plan of care was “cefepime.” Listed on the continuity of care document was “Allergies, Adverse Reactions, Alerts…propofol…cefepime1…Lactated Ringers Irrigation…Plasma-Lyte…” An exit interview with the senior director of regional home health services, vice president of clinical operations, manager of quality and compliance, director of clinical operations. Via conference call the following staff joined the exit conference: president of home health and hospice, senior director of quality and compliance, director of quality and compliance, senior manager of quality and compliance, physical therapy director rehab services, occupational therapy coordinator, (two) 2 quality and compliance coordinators and (nine) 9 clinical managers on 3/15/2024 at approximately 11:55 AM confirmed the above findings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 15, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jan 1, 1969.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Home Nursing Agency Affiliates runs it.
- 15 owners or officers are people: Kristin M Henderson (corporate director); Donald Beckstead (corporate director, 0%); Chelsea R Scanlon (managing employee (on the payroll)); Val Mignogna (corporate director, 0%); Janie P Christner (corporate director); Bobbi S Husick (managing employee (on the payroll)); Robert Griffith (corporate officer, 0%); Kim Burns-Ward (corporate director, 0%); Laurie A Karstetter (managing employee (on the payroll)); William Mcmanus (managing employee (on the payroll)); Teresa Ann Jacobs (corporate director); Susan K Thompson (corporate director); Sandra R Tomlinson (corporate director, 0%); Jennifer L Vennare (corporate officer); Amy E Swindell (corporate director, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Home Nursing Agency Affiliates | Runs it (operational or managerial control) | 0% | Jan 9, 1986 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (821 surveys completed): 89% rated it 9 or 10 out of 10, and 83% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 86.20% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 9.17% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.05% (same as the national rate) |
How does it compare nearby?
- Of the 15 agencies CMS’s data show serving patients in ZIP code 16601, where this agency’s office is, 11 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| UPMC Home Healthcare of Central Pennsylvania This home health agency | 3.5 |
| Advantage Home Health Services, LLC | 3.5 |
| Penn Highlands Community Nurses | 2.5 |
| Nason Hospital Home Health Agency | 3 |
| Interim Healthcare of Johnstown | 3 |
| Aveanna Healthcare | Not given |
| Omni Home Care | 3.5 |
| Resta Home Health LLC | 2.5 |
| Medi Home Health Agency | 5 |
| Community Home Health Care, Inc. | 2.5 |
| Allegheny Health Network Healthcare at Home Home Health | 3.5 |
| Village in Place Services | 2.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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