Visiting Nurse Association of Erie County
A home health agency in Erie, Pennsylvania 16506
2253 West Grandview Boulevard, Erie, Pennsylvania 16506. (814) 454-2831.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 3of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 27, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Feb 27, 2026: recertification inspection1 deficiency
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Infection Prevention
The inspectors’ words, 454 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on review of agency policy and procedure, observations (OBS) during home visits, and staff (EMP) interview, the agency failed to ensure staff followed infection control standards of practice for four (4) of seven (7) (OBS) providing direct care to patients (OBS1, OBS2, OBS3, OBS5,). Findings Included: Review of the agency policy and procedure was conducted on 02/23/2026 from approximately 11:00am to 12:00pm which revealed: Bag Technique…Procedure…Bag Technique 3. In order to keep the bag as clean as possible, bag is to be kept zipped. 4.When carrying bag into the home it is to be kept on the shoulder until a waterproof disposable barrier can be placed on a table or hard chair and placed on the clean side of the barrier...6...Employees must cleanse hands before entering/removing supplies from bag, before examination, and after patient care. 8. If additional supplies are needed during the visit, hands are to be cleansed before reentering the bag. Dressing change, clean technique...Procedure...8. Remove soiled dressing and discard in plastic bag/garbage can. 9. Remove gloves and discard in plastic bag/garbage can. 10. Wash and dry hands. 11. Put on second pair of gloves. OBS1 Consumer Record (CR1) on 02/24/2026 at approximately 8:30am waterproof barrier placed on couch and bag placed on top of it with equipment to obtain vital signs (stethoscope, blood pressure cuff, thermometer, and pulse oximeter) removed from the bag placed on second waterproof barrier placed on the couch. OBS2 CR2 on 02/24/2026 at approximately 9:30am. Barrier was not placed on hard surface where equipment was placed to obtain vital signs removed from bag for use. Policy does not address dry time for cleansing wipes and was not observed placing items back into the bag. OBS3 CR2 on 02/24/2026 at approximately 10:15am. Patient contact was made and then entry into bag to obtain equipment for vital signs without hand sanitizing. Once dry time observed and equipment for vital signs were returned to bag hand sanitizing was not completed after contact with surroundings prior to reentering bag. Bag was not kept closed when not in use. OBS5 CR4 on 02/25/2026 at approximately 9:45am Dry time was not observed before returning equipment for vital signs to the bag. Dressing change observed. Dressing removed from patient, gloves wear removed, new gloves put on to replace clean dressing without sanitizing hands between dirty dressing removal and clean dressing application. An exit interview was conducted with the Home Health Administrator and Quality Compliance Educator on 02/26/2026 at approximately 4:15 PM which confirmed the findings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 27, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jul 1, 1966.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Millcreek Health System owns 77.78% directly since Oct 31, 2017; Saint Vincent Health Center owns 22.22% directly since Oct 31, 2017.
- 13 owners or officers are people: John M Ferretti (corporate director); Richard P Olinger (corporate officer); Richard P Olinger (corporate director); Olivia J Ware (corporate officer); Olivia J Ware (managing employee (on the payroll)); Christopher Clark (corporate director); James Yi Lin (corporate director); Ellenbeth Allison (corporate director); Edward L Verdecchia (corporate director); Karen Dorman (managing employee (on the payroll)); Lisa J Slomski (corporate director); Mary L Eckert (corporate director); Monique C Reese (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Millcreek Health System | Owns 5% or more directly | 77.78% | Oct 31, 2017 |
| Saint Vincent Health Center | Owns 5% or more directly | 22.22% | Oct 31, 2017 |
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (319 surveys completed): 88% rated it 9 or 10 out of 10, and 77% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 90.67% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 5.83% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.63% (same as the national rate) |
How does it compare nearby?
- Of the 14 agencies CMS’s data show serving patients in ZIP code 16506, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Visiting Nurse Association of Erie County This home health agency | 3 |
| Caregivers Health Services | Not given |
| Heartfelt Home Healthcare Services, Inc. | Not given |
| Royal Homehealth Care Service, LLC | Not given |
| UPMC Home Healthcare | 3.5 |
| Aveanna Healthcare | Not given |
| Interim Healthcare of Erie | 3.5 |
| Bayada Home Health Care, Inc. | Not given |
| Bayada Home Health Care, Inc. | 3 |
| Interim Health Care of Akron/Canton, Inc. | 3.5 |
| Heritage Health Care | 2 |
| VNA Alliance | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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