Enhabit Home Health
A home health agency in Marion, North Carolina 28752
70 North Main Street Suite 3, Marion, North Carolina 28752. (828) 659-6901.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4of 5 quality of patient care rating
- 4of 5 patient survey rating
- 3 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jul 9, 2025: a recertification inspection.
3 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 2 months of the last 36. Last cited Jul 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jul 9, 2025: recertification inspection2 deficiencies
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A Review Of All Current Medications
The inspectors’ words, 193 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observation, clinical record review, and patient interviews, the agency failed to review all current medications for 1 of 5 home visits conducted (#2) Findings include Patient #2 was admitted on 05/21/2025 with diagnoses of parkinson’s disease and essential hypertension. The Plan of Care (POC) for 05/25/25-07/19/25 included the following orders: physical therapy 1 time a week for 3 weeks. A home visit was conducted on 07/08/2025 at 1300 with the physical therapist assistant. A review of current medications was conducted with the patient during the home visit. The review revealed the following discrepancy: Carbidopa 25 mg(milligram) -Levodopa 100 mg ER (extended release) take 2 tablets 4 times daily (medicine for parkinson’s disease) was not included on the medication list. Interview with the patient on 07/08/2025 at 1319 revealed, “I’ve been taking the medicine for 2 years”.”
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Communication With All Physicians
The inspectors’ words, 184 words
“Communication with all physicians CFR(s): 484.60(d)(1) Standard: Coordination of Care. The HHA must: (1) Assure communication with all physicians or allowed practitioners involved in the plan of care. This Element is not met as evidenced by: Based on agency policy and procedure, clinical record review, and staff interview the agency failed to coordinate care with the physician regarding a reported fall for 1 of 1 patients with a history of parkinson’s disease (#2). Findings include: A procedure “QI event-occurrences”, was received from the director of operations on 07/09/2025 at 1325. The procedure stated, “…physician notification is necessary for all occurrences…”. Patient #2 had a SOC (start of care) of 05/21/2025 and included diagnoses of parkinson’s disease and essential hypertension. Review of the skilled nurse visit for 06/25/2025 revealed Patient #2 had reported a fall to the nurse. No documentation was in the record of a documented incident report or that the physician was notified of the fall. Interview with the branch director on 07/09/2025 at 1259 confirmed no documentation is in the record for an incident report, or reporting the fall to the physician.”
Feb 5, 2024: complaint inspection1 deficiency
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Communication With All Physicians
The inspectors’ words, 203 words
“Communication with all physicians CFR(s): 484.60(d)(1) Assure communication with all physicians or allowed practitioners involved in the plan of care. This Element is not met as evidenced by: Based on agency policy review, clinical record review, and staff interview the agency failed to notify the physician of a non-admission for 1 of 3 records reviewed (#1). Findings included: On 02/05/2024 at 10:02 a.m. the policy, “Non-Admit Procedure” with a revised date of 02/03/2023 was provided by the branch director. The policy stated, “if a referred patient is not going to be admitted for service for reasons such as…this can be accomplished as long as the physician has been contacted…”. Clinical record review revealed a referral was received on Patient #1 01/02/2024 with orders for start of care for 01/08/2024. Review of coordination note on 01/08/2024 by the registered nurse noted that patient’s wife and son requesting skilled nursing placement and patient agreeable. Patient is non home health appropriate, notified branch director and sales team. No additional documentation is in the record that the physician was notified of the non-admission. Interview with the branch director on 02/05/2024 at 10:23a.m. revealed, “ I don’t see any documentation that the physician was notified of the non-admit”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 9, 2025 | Recertification inspection | 2 deficiencies cited |
| Feb 5, 2024 | Complaint inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jan 1, 1973.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and medical social services.
- Doesn’t offer home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Caresouth HHA Holdings, LLC owns an unstated share directly since Dec 30, 2011.
- 10 owners or officers are people: Evan D. Bertrand (corporate officer, 0%); Lisa M Arbuckle (corporate officer); Lisa M Arbuckle (managing employee (on the payroll), 0%); Julie A. Farmer (corporate officer); Caycee Jean Wilson (managing employee (on the payroll)); Kendra Foster Guffey (managing employee (on the payroll), 0%); Dale R Clift (corporate officer, 0%); Dale R Clift (runs it (operational or managerial control), 0%); Sean P Richardson (corporate officer); Melinda K. Lokey (corporate officer, 0%).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Enhabit Inc. | Owns 5% or more through other companies | 100% | Nov 1, 2015 |
| Advanced Homecare Management LLC | Owns 5% or more through other companies | 100% | Nov 1, 2015 |
| Anchor Parent, LLC | Owns 5% or more through other companies | 100% | May 15, 2026 |
| Anchor Midco, LLC | Owns 5% or more through other companies | 100% | May 15, 2026 |
| Anchor Topco, LP | Owns 5% or more through other companies | 100% | May 15, 2026 |
| Kinderhook Capital Fund 8, L.P. | Owns 5% or more through other companies | 34.52% | May 15, 2026 |
| Kinderhook Capital Fund 8-B, L.P. | Owns 5% or more through other companies | 29.14% | May 15, 2026 |
| Stepstone K Strategic Opportunities Fund V, L.P. | Owns 5% or more through other companies | 7.27% | May 15, 2026 |
| Pacific Life Insurance Company | Owns 5% or more through other companies | 7.27% | May 15, 2026 |
| Enhabit Holdings, Inc. | Owns 5% or more through other companies | Jul 1, 2022 | |
| Caresouth HHA Holdings, LLC | Owns 5% or more directly | Dec 30, 2011 | |
| Wells Fargo Bank, N.A. | Holds 5% or more security interest | Jun 30, 2022 | |
| Caresouth Health System Inc. | Owns 5% or more through other companies | Dec 30, 2011 |
How do patients fare?
- CMS rates its quality of patient care 4 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (275 surveys completed): 86% rated it 9 or 10 out of 10, and 81% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 88.18% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 6.83% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.33% (same as the national rate) |
How does it compare nearby?
- Of the 8 agencies CMS’s data show serving patients in ZIP code 28752, where this agency’s office is, 8 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Enhabit Home Health This home health agency | 4 |
| Carepartners Home Health Services | 3 |
| Pruitthealth at Home - Yancey | 3.5 |
| Medi Home Health Agency | 2.5 |
| Carolina Home Care | 3.5 |
| Atrium Health at Home Blue Ridge | 2.5 |
| Centerwell Home Health | 4 |
| Centerwell Home Health | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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