Carteret Health Care Home Health and Hospice
A home health agency in Morehead City, North Carolina 28557
3722 Bridges Street Suite 201, Morehead City, North Carolina 28557. (252) 499-6081.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 5of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 8, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jan 8, 2025: recertification inspection2 deficiencies
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Infection Prevention
The inspectors’ words, 271 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on agency policy, observation, and staff interviews, the agency failed to perform hand hygiene prior to entering the clinical bag for 1 of 3 skilled nurse home visits. (patient #13) Findings included: A policy, Nursing Bag Technique (approved 09/13/2024) received on 01/07/2025 from the branch director at approximately 2:34 PM stated, “Perform hand hygiene before entering bag at any time… if additional supplies from the nursing bag are needed during the visit, perform hand hygiene before entering bag.” Patient #13 was admitted on 12/27/2024 with a diagnosis of Infect/inflm [inflammation]] reaction due to internal r [right] knee prosth [prothesis] (infection of the right knee following joint replacement). The plan of care for 12/27/2024-02/24/2025 included orders for skilled nurse visits 2 times a week with 2 PRN (as needed). During a home visit conducted on 01/07/2025 at 9:30 AM registered nurse (RN) #4 removed items from the clinical bag, performed an assessment of patient #13, and failed to perform hand hygiene before removing additional items from the clinical bag. During an interview conducted on 01/08/2025 at 9:22 AM RN #4 stated, “I knew at that moment that I should have changed my gloves and washed my hands” [before removing a thermometer from the bag] During an interview conducted on 01/07/2025 at 10:10 AM the clinical operations manager stated, “They [all staff] should clean their hands with sanitizer before they go into the bag.””
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Provide Services In The Plan Of Care
The inspectors’ words, 306 words
“Provide services in the plan of care CFR(s): 484.75(b)(3) Providing services that are ordered by the physician or allowed practitioner as indicated in the plan of care; This Element is not met as evidenced by: Based on agency policy, clinical record review, and staff interviews, the RN failed to provide services/treatments in accordance with the Plan of Care for 1 of 2 patients with a PICC [peripherally inserted central catheter-form of intravenous access that can be used over an extended period] line [#16]. The findings included: The policy Peripherally Inserted Central Catheter (PICC) Dressing Change, Home Care [8/21/23] was provided by the Clinical Director on 1/6/25 at 4 pm. The policy stated, “...Documentation associated with a PICC dressing change include: condition and length of the external catheter...” Patient # 16 had a Start of Care [SOC] date of 12/7/24 and an admitting diagnosis of cellulitis and abscess of the mouth. Review of the clinical record revealed the patient had a PICC line [peripherally inserted central catheter-form of intravenous access that can be used over an extended period] inserted prior to admission to the agency. Review of the Plan of Care [POC] for the certification period 12/7/24-2/4/25 included orders for SN [skilled nursing] 1 time a week for 6 weeks and “SN to perform PICC line dressing and cap changes weekly and PRN [as needed] ...Assess insertion site and measure external length of catheter (if greater than 2 cm migration from baseline external length at insertion notify MD)...” Review of the clinical record revealed the patient received 5 weekly SN visits from 12/7/24-12/30/24. Review of the visit documentation revealed no PICC line measurements in accordance with the POC. During an interview with the agency director on 1/8/25 at approximately 9:15 am, the director confirmed the nursing staff failed to follow the POC related to PICC line management.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 8, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Nov 16, 1972.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 19 owners or officers are people: Clyde L Brooks (corporate director); Jeffrey Moore (corporate director); Stephen Charles Rea (corporate director); Stephen Sullivan (corporate director); Jamie Lee Vogel (corporate director); Stanley David Carr (corporate director); Patti Carr Hudson (corporate director); Claud Wheatly (corporate director); William Mark Shouse (corporate director); Joanie King (corporate officer); Patrick Paul Joyce (corporate director); Michael Percy Soucie (corporate director); Julius Monroe Taylor (corporate director); Robert William Cavanaugh (corporate director); Chad Allen Albaugh (corporate director); William Case (owns 5% or more directly); William Case (managing employee (on the payroll)); Juozas Antanas Zavadzkas (corporate director); Brian Kyle Marek (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (223 surveys completed): 93% rated it 9 or 10 out of 10, and 93% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 88.56% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 9.10% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.06% (same as the national rate) |
How does it compare nearby?
- Of the 5 agencies CMS’s data show serving patients in ZIP code 28557, where this agency’s office is, 5 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Carteret Health Care Home Health and Hospice This home health agency | 3 |
| Centerwell Home Health | 4 |
| Pruitthealth Home Health New Bern | 4 |
| 3hc | 3 |
| Liberty Home Care LLC | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.