Vitalcaring Group
A home health agency in Springfield, Missouri 65804
1304-A East Woodhurst Drive, Springfield, Missouri 65804. (417) 883-1648.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 3of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Dec 19, 2023: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Dec 19, 2023: recertification inspection2 deficiencies
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A Review Of All Current Medications
The inspectors’ words, 823 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on policy review, record review, home visit observation, and interview, the provider failed to ensure a complete and accurate list of all the medications that the patient was currently using in, but not limited to, two of three home visit observations (Records/Patients #2 and #3). This deficient practice has the potential to affect the home health provider’s ability to ensure safe and effective use of medications for all patients served by the provider. Review of the home health provider’s policy, titled “Medication List and Monitoring” latest revision dated 02/2023, showed in part the following: -To outline a process for ongoing medication monitoring; - The agency will maintain a current accurate list of all prescription, over the counter (OTC) and sample medications, herbals, and home remedies taken by the patient; - An agency Registered Nurse (RN) will be responsible for coordinating the efforts of monitoring the medication regimen by compiling assessment data through a collaborative effort of all agency staff involved in the patient’s / client’s care; - Medication monitoring will include appropriate data / information to develop an accurate patient / client medication history and a current complete medication profile. This data will be available to all agency staff involved in the patient’s / client’s care; - Professional clinical staff will update the medication list with any change in the medication regimen; and - Verification that medications listed have been reviewed to identify any potential adverse effects, and drug reactions including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and non-compliance with drug therapy. RECORD/PATIENT #2: Review of the clinical record showed the patient was admitted to the home health provider on 10/21/2023 for care of a pressure sore on the right great toe, and medication management. The patient lived at home. The patient received skilled nursing services. Observation on 12/18/2023 at 4:55 PM, during the patient’s home visit, showed the medications were reconciled by RN-B using a current medication profile supplied by the home health provider, and interview with the cognitive patient. This reconciliation showed the following discrepancies: - Furosemide (diuretic- a class of medicine that help reduce fluid buildup in the body) 80 milligram (mg) tablet, to be taken by mouth daily; and - Hydrochlorothiazide (diuretic- a class of medicine that help reduce fluid buildup in the body) 12.5 mg tablet, to be taken by mouth daily. The medications / empty bottle for the medications were not present and could not be located during the home visit medication reconciliation. During an interview on 12/18/2023 at 5:00 PM, RN - B stated his/her medication list showed the patient should be currently taking both Furosemide 80 milligram (mg) tablet by mouth daily, and Hydrochlorothiazide 12.5 mg by mouth daily. During an interview on 12/18/2023 at 5:05 PM, the cognitive patient did not provide an answer when asked if he/she took the two medications or the whereabouts of the containers for both medications. RECORD/PATIENT #3: Review of the clinical record showed the patient was admitted to the home health provider on 06/22/2023 after a hospital stay for coronary angioplasty (surgical procedure to open narrowed blood vessels to the heart), and chronic kidney disease with heart failure. The patient lived at home. The patient received skilled nursing services from the home health provider. Observation on 12/19/2023 at 9:10 AM, during the patient’s home visit, showed the medications were reconciled by RN-A using a current medication profile, supplied by the home health provider and interview with the patient. This reconciliation showed the following discrepancies: - Juice Plus Omega Capsule (a dietary supplement) - Four Tablets to be taken by mouth daily. The medication failed to be on the provider’s list; - Juice Plus Vegetable Blend Capsule (dietary supplement) - Three Tablets to be taken by mouth daily. The medication failed to be on the provider’s list; and - Juice Plus Berry Blend Capsule (dietary supplement) - Four Tablets to be taken by mouth daily. The medication failed to be on the provider’s list. During an interview on 12/19/ 2023 at 9:30 AM, the cognitive patient stated that he/she had taken the Juice Plus supplements for over a year. During an interview on 12/20/2023 at 4:00 PM, the administrator stated the following: - Staff are responsible for following the medication management policy, and asking the patient about medication changes each visit; - Staff are responsible to reconcile all medications including over the counter, and supplements with the patient; - Staff are to pull the medications bottles and compare to the medication list; and - Staff are to call the physician and get a correction with any discrepancies.”
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Plan Of Care Must Include The Following
The inspectors’ words, 564 words
“Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Based on policy revies, record review, and interview, the provider failed to ensure the plan of care contained pertinent diagnoses and interventions to address the needs of the patient as identified in the initial comprehensive assessment in one of five records reviewed (Record/Patient #4). This deficient practice has the potential to affect the accurate care planning for all of the provider’s patients. Findings included: Review of the home health provider’s policy, titled “Plan of Care” latest revision dated 03/17/2023, showed, in part: - The agency will use data/information gathered during patient/client assessments in the care planning process which involves the identification of patient/client goals, actions or interventions that will resolve or alleviate the patient’s/client’s problems and/or needs; - All pertinent diagnoses; and - The plan of care must include all medications and treatments. RECORD/PATIENT #4: Review of the clinical record showed the patient was admitted to home health services on 11/22/2023 with a primary diagnosis of an open wound to the left lower leg. The patient resided in their own home with the assistance of family and friends. Review of the physical therapy start of care visit dated 11/22/2023, showed documentation that the family was cleansing a wound on the patient’s toe with betadine solution and covering the wound with a tape bandage two times per day. The documentation failed to show a wound on the patient’s left leg. The nursing evaluation dated 11/25/2023 failed to contain documentation of a wound on the patient’s left lower leg. Review of the plan of care dated 11/22/2023 to 01/20/2024 showed that: - The primary diagnosis for home health services was an open wound to the left lower leg; and - Contained orders for wound care supplies including wound cleanser, skin prep (pads), and bandages. The plan of care failed to: - Contain interventions for care of the wound on the left lower leg related to the primary diagnosis for care; and - Contain interventions for the wound on the patient’s right toe as identified in the comprehensive start of care assessment. During an interview on 12/19/2023 at 2:11 PM, the administrator stated that: - The plan of care dated 11/22/2023 failed to contain interventions for the care of the wound on the patient’s right toe; - The patient did not have a wound on the left lower extremity at the start of care evaluation visits; and - The primary diagnosis for the plan of care dated 11/22/2023 was incorrect.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 19, 2023 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Jul 25, 1994.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Vcg Midwest, LLC owns 100% directly since Dec 3, 2025.
- 2 owners or officers are people: Chris Walker (corporate officer, 0%); Chris Walker (managing employee (on the payroll), 0%).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Tvg Np Homecare Acquisition Holdings, Inc. | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Vcg Midwest, LLC | Owns 5% or more directly | 100% | Dec 3, 2025 |
| Tvg Np Homecare Acquisition Intermediate, Inc. | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Tvg Np Homecare Acquisition, Inc. | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Tvg Np Homecare Topco, LP | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Tvg Np Homecare Sponsorco, LP | Owns 5% or more through other companies | 80.4% | Dec 3, 2025 |
| Anthony Family Investments, Ltd | Owns 5% or more through other companies | 26.8% | Dec 3, 2025 |
| Vistria Fund III LP | Owns 5% or more through other companies | 18% | Dec 3, 2025 |
| Nautic Partners Ix, LP | Owns 5% or more through other companies | 16.9% | Dec 3, 2025 |
| Kihm Holdings, Inc. | Owns 5% or more through other companies | 11.1% | Dec 3, 2025 |
| Nautic Partners Ix-A LP | Owns 5% or more through other companies | 9.9% | Dec 3, 2025 |
| Vistria Fund III (Ft) LP | Owns 5% or more through other companies | 8.8% | Dec 3, 2025 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (65 surveys completed): 75% rated it 9 or 10 out of 10, and 64% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 86.53% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 11.80% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.71% (same as the national rate) |
How does it compare nearby?
- Of the 10 agencies CMS’s data show serving patients in ZIP code 65804, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Vitalcaring Group This home health agency | 3.5 |
| Jennifer’s Home Health Agency Inc. | Not given |
| Integrity Home Care + Hospice | 3 |
| Amedisys Home Health of Missouri | 4 |
| Phoenix Home Care and Hospice | 4 |
| Coxhealth at Home | 3.5 |
| Terrace Home Health | 2.5 |
| Centerwell Home Health | 4.5 |
| Haven Home Health & Therapy | 3 |
| Atlas Home Health and Therapy, LLC | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Paid listing
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