Benton County Health Department Home Health Agency
A home health agency in Warsaw, Missouri 65355
1238 Commercial Street, Warsaw, Missouri 65355. (660) 438-2876.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 5of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on May 6, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited May 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
May 6, 2026: recertification inspection1 deficiency
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A Review Of All Current Medications
The inspectors’ words, 467 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on policy review, record review, observation, and interview, the home health provider failed to ensure that all medications the patient was taking were current in one of three home visit observation records reviewed (Record/Patient #3). This deficient practice has the potential to affect all the patients served by the provider. Findings included: Review of the provider’s policy titled, “Medication Profile,” revised 04/09/2014, showed that: - The provider shall ensure effective and accurate documentation and client education regarding the medications (prescription and over the counter) that the client is currently taking; and - The medication profile shall be reviewed by a registered nurse every 60 days and updated whenever there is a change or discontinuation in medication. The registered nurse shall sign and date the medication profile upon initiation and minimally every 60 days thereafter. RECORD/PATIENT #3: Review of the clinical record showed the patient was admitted to home health services on 04/16/2026 with a primary diagnosis of acute posthemorrhagic anemia (a person quickly loses a large volume of blood), atrial fibrillation (abnormal heart rhythm characterized by rapid and irregular heartbeat), rheumatoid arthritis (chronic condition that causes pain, swelling and irritation, called inflammation, in the joints), chronic pain (pain that persists for more than three to six months, lasting beyond the typical healing time for an injury or illness), surgical aftercare following surgery, and age-related osteoporosis (abnormal loss of bone density) without fracture. The patient resided at home with his/her spouse. Observation and interview on 05/05/2026 at 9:17 AM, showed the following discrepancies between the provider’s current medication profile (printed on 05/05/2026) and the patient’s home medication profile: - The provider’s current medication profile showed the patient was to use bumetanide (diuretic to treat swelling) 2 milligrams (mg) daily, and the patient stated that he/she took 1 mg daily; - The patient stated that he/she took hydrocodone/acetaminophen 5/325 mg one every eight hours as needed for pain. The provider failed to list the pain medication on their medication profile; and - The patient stated that he/she used Eucerin Advanced Repair Lotion for a red rash on his/her legs. The provider failed to list the lotion on their medication profile. During an interview on 05/06/2026 beginning at 10:18 AM, the administrator stated that medications were to be reconciled at admission, recertification, resumption of care, and with any medication changes. The licensed practical nurse, therapist or registered nurse were to make any medication changes, and the registered nurse was to perform a medication review.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 6, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Nov 30, 1984.
- Ownership: government operated.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Benton Co Public Health owns 100% directly since Aug 1, 1976.
- 2 owners or officers are people: Barry Ray Pabst (managing employee (on the payroll)); Gloria J Smith (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Benton Co Public Health | Owns 5% or more directly | 100% | Aug 1, 1976 |
| Benton Co Public Health | Other role (CMS gives no detail) | 100% | Aug 1, 1976 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (86 surveys completed): 94% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 92.27% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 11.86% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.10% (same as the national rate) |
How does it compare nearby?
- Of the 7 agencies CMS’s data show serving patients in ZIP code 65355, where this agency’s office is, 7 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Benton County Health Department Home Health Agency This home health agency | 3.5 |
| Novus Lifecare | 2.5 |
| Citizens Memorial Home Health | 2.5 |
| Centerwell Home Health | 5 |
| Phoenix Home Care | 4 |
| Elara Caring | 4.5 |
| Orthopaedic and Medical Home Health, LLC | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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