Hometown Homecare
A home health agency in Fayette, Missouri 65248
101 Furr Street, Fayette, Missouri 65248. (660) 248-2100.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Apr 22, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Apr 22, 2025: recertification inspection2 deficiencies
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Infection Prevention
The inspectors’ words, 366 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on policy review, home visit observation, and interview, the home health provider failed to follow accepted standards of practice, in hand hygiene, to prevent the transmission of infections in, one of three home visit observations conducted (Record/Patient #3). This deficient practice has the potential to affect all the patients served by the home health provider. Findings included: Review of the home health provider’s undated policy titled, “Hand Washing - Hand Hygiene,” showed in part, in the event that you are putting gloves on, do hand washing hygiene before applying gloves and after removing them. Do this each time you need to change gloves for any care provided. RECORD/PATIENT #3: Observation on 04/21/2025 at 11:40 AM, showed registered nurse (RN) A: - Completed a full body assessment of the patient; - Failed to perform hand hygiene and applied gloves; - Touched the big toe and assessed it for drainage; - Removed gloves and obtained a band aid dressing to place on the big toe; - Applied new gloves on his/her hands without performing hand hygiene; - Performed hand hygiene and set up supplies for a dressing change to the patient’s peripherally inserted central catheter (PICC line, inserted into a peripheral vein and ending in a large vessel above the heart); - Removed his/her exam gloves and applied sterile gloves to perform PICC line dressing change (RN-A failed to perform hand hygiene); - Removed his/her sterile gloves and applied another pair of gloves to withdraw blood from the PICC line tubing (RN-A failed to perform hand hygiene); - Completed the blood draw, removed his/her gloves and performed hand hygiene; and - RN-A failed to perform hand hygiene per the provider’s policy. During an interview immediately following the home visit, RN-A acknowledged that he/she should have performed hand hygiene each time that he/she changed his/her gloves. During an interview on 04/22/2025 at 3:35 PM, the administrator stated that RN-A should have performed hand hygiene before and after each glove application.”
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A Review Of All Current Medications
The inspectors’ words, 684 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on policy review, record review, home visit observation, and interview, the home health provider failed to maintain an accurate, updated medication profile in one of three home visit observations conducted (Record/Patient #2). This deficient practice has the potential to affect all the patients served by the provider. Findings included: Review of the provider’s undated policy titled, “Medication Policy,” regarding medication reconciliation showed, in part, upon admission, recertification, resumption of care, discharge and after physician appointments (or medication changes) there will be a complete medication assessment and evaluation with notification of the physician of any discrepancies that are discovered, as well as a drug to drug interaction completed after each new medication is added to patient’s medication list. Teaching sheets will be provided and reviewed with patient and/or family as needed for those medications. The patient’s in home medication list is to be evaluated at the above intervals as well and updated in clinical software to be accurate. RECORD/PATIENT #2: Review of the clinical record showed the patient was readmitted to home health services on 04/04/2025 after a hospital stay. The patient’s primary diagnosis was adenocarcinoma of the prostate (cancer in a gland of the male reproductive system). The patient lived at home with a family caregiver. Observation and interview on 04/21/2025 at 4:15 PM, showed the following discrepancies between the patient’s home medications and the provider’s medication profile: - The provider’s medication profile showed the patient took Alka-Seltzer Plus Cold by mouth two tablets every four hours as needed for cold symptoms. The patient stated that he/she had not taken this medication since 02/27/2025; - The provider’s medication profile showed the patient took ciprofloxacin (antibiotic) by mouth 500 milligrams (mg) one tablet every 12 hours, to be started three days prior to Foley catheter (brand, a sterile tube placed in the bladder to drain urine) removal. The patient stated that he/she had not taken this medication for quite some time, that his/her Foley was removed; - The provider’s medication profile showed the patient took CVS (brand) Senna Plus (used for constipation) 8.6-50 mg two tablets as needed at bedtime. The patient stated that he/she “didn’t take”; - The provider’s medication profile showed the patient took Eliquis (used to prevent blood thickening) 5 mg one tablet twice a day. The patient’s medication bottle label showed one tablet daily, and the patient stated that was how he/she took this medication; - The provider’s medication profile showed the patient took epinephrine injection solution (for allergic reaction) auto injector 0.3 mg/0.3 milliliter (ml). The patient stated “never use, if you take it, you have to go to the hospital”; - The provider’s medication profile showed the patient took Klor-Con 10 (potassium supplement) extended release 10 millequivalent (mEq) one tablet daily. The patient’s hospital medication list showed Klor-Con 20 mEq (two tablets) daily - The provider’s medication profile showed Nucala (treatment for asthma) subcutaneous (inject under the skin) prefilled syringe 100 mg/ml - 1 ml every month. The patient stated he/she did not “have any of this”; - The provider’s medication profile showed the patient took quetiapine fumarate (used to treat depressive disorder and sometimes used for sleep) one tablet every AM, and two tablets in the evening. The patient stated that he/she only took this medication in the evening; and - The patient’s medication profile failed to show hydrochlorothiazide (HCTZ - used to treat fluid retention and to lower blood pressure) two tablets daily. The medication was listed on the hospital’s medication discharge list. The hospital’s medication list failed to show the dosage amount. The patient stated “no longer take this medication”. During an interview on 04/22/2025 at 3:35 PM, the home health administrator stated that the medication lists were not reconciled and that he/she would expect staff to follow the policy.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 22, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Sep 10, 1969.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 17 owners or officers are people: Betty Cook (corporate officer); Shannon Griffy (corporate officer); Mark Harbison (corporate director); Hope Irene Tinker (managing employee (on the payroll)); Carol Norman (corporate director); Stephen Murrell (corporate director); Maryann Rustemeyer (corporate director); Melissa Hicks (corporate officer); Krista Cravens (corporate officer, 0%); Denise Haskamp (corporate officer, 0%); Denise Haskamp (managing employee (on the payroll)); Serese M Wiehardt (corporate officer); Serese M Wiehardt (managing employee (on the payroll)); Jennifer L Dressler (corporate officer); Logan L Comegys (corporate officer); Jill Wiseman (corporate director); Dina M Haskamp-Polson (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (81 surveys completed): 91% rated it 9 or 10 out of 10, and 87% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 96.20% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 6.49% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.42% (same as the national rate) |
How does it compare nearby?
- Of the 4 agencies CMS’s data show serving patients in ZIP code 65248, where this agency’s office is, 4 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Hometown Homecare This home health agency | 3.5 |
| Centerwell Home Health | 5 |
| Elara Caring | 4.5 |
| Orthopaedic and Medical Home Health, LLC | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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