Elara Caring
A home health agency in Bingham Farms, Michigan 48025
30400 Telegraph Rd, Suite 334, Bingham Farms, Michigan 48025. (248) 530-3720.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 3of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 18, 2024: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jan 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jan 18, 2024: complaint inspection1 deficiency
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Provide Services In The Plan Of Care
The inspectors’ words, 595 words
“Provide services in the plan of care CFR(s): 484.75(b)(3) Providing services that are ordered by the physician or allowed practitioner as indicated in the plan of care; This Element is not met as evidenced by: Based on record review and interview, the agency failed to ensure that skilled nursing services were provided at the frequency ordered by the physician in the plan of care and failed to ensure occupational therapy and physical therapy services were provided as ordered in the plan of care for 1 of 3 (P-1) records reviewed, resulting in the potential for physical decline and negative patient outcomes. Findings include: P-2: Review of the record on 1/18/24, showed the 9/25/23 Plan of Care (POC) documented ordering occupational therapy (OT) services with a visit frequency of 1WK1, effective 10/08/2023. The patient was admitted to the hospital on 10/4/23 and returned home on 10/09/2023. A resumption of care was initiated by the agency on 10/10/23, with an order for OT to start the week of 10/15/2023. An order dated 10/20/23 requested the initial visit be moved to 10/27/23, the reason given was per “patient request.” The initial OT evaluation was completed by the occupational therapist (OT-1) on 10/27/2023 with an ordered visit frequency of 1 visit per week for 5 weeks. The second OT visit was on 11/3/2023 was completed as ordered. A missed visit note was entered in the record on 11/14/23 for a missed visit on 11/10/23, and another missed visit note was entered in the record on 11/19/23, for a missed visit on 11/16/23. There was no documented evidence in the record that OT attempted to reschedule missed visits. There were no reasons documented for the missed visits. The agency failed to follow the POC ordered visit frequency. P-4: This 87-year-old patient was admitted to home health care on 12/7/23 with diagnoses of chronic obstructive pulmonary disease, peripheral vascular disease, and hypertensive heart disease with heart failure. Review of the record on 1/18/24, showed the plan of care (POC) documented skilled nursing (SN) with a visit frequency of 1WK1, 2WK2, and 1WK6. SN had documented visits on 12/7, 12/12, 12/20, 12/26, 1/5, 1/12, and 1/17. SN had a missed visit during week two, beginning 12/10, and a missed visit during week 3, beginning 12/17, with no documented reason in the record. The agency failed to follow the POC ordered visit frequency. Also for this record; PT had a documented visit attempt on 12/9/23. The patient declined that visit. No further visits were documented in the record. OT had an initial visit ordered on the plan of care (POC) the week of 12/10/23. The OT never made a visit. No OT visits were documented in the record. During a review of the complaint log on 1/18/24, it was discovered that a submission by the complainant had been received by the agency on 1/8/24. The complaint reported that the PT and OT had never made visits. Under the Intervention/Resolution Comments section of the complaint, there were two comments as follows; PT eval is sitting unassigned on 12/12/23, and OT eval is sitting unassigned on 12/29/23. During an interview on 1/18/24 at 4:15 p.m., the administrator (ADM-1) said the agency was having trouble getting orders from the doctor for PT services to be provided after the initial visit and the OT never went out due to the order not being entered into the agency’s system. The agency failed to ensure that PT and OT services were started as ordered. During the same interview on 1/18/24 at 4:15 p.m., the administrator acknowledged the above findings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 18, 2024 | Complaint inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Nov 26, 2008.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Great Lakes Acquisition Corp. owns 100% directly since Feb 12, 2010.
- 10 owners or officers are people: Daniel R Manley (corporate officer); Rebecca Haskins (managing employee (on the payroll)); Ananth P Mohan (corporate officer); Ananth P Mohan (corporate director); John Mcmahon (corporate officer); Thomas Laurie Southern (managing employee (on the payroll)); Katie L Monastiere (corporate director, 0%); Joshua Gotbaum (corporate officer); Harvey Tepner (corporate officer); Angel Stansbury (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| GL Holding Corp. | Owns 5% or more through other companies | 100% | May 12, 2014 |
| Bw Homecare Holdings LLC | Owns 5% or more through other companies | 100% | Dec 8, 2016 |
| Elara Holdings, L.L.C. | Owns 5% or more through other companies | 100% | Dec 30, 2019 |
| Great Lakes Acquisition Corp. | Owns 5% or more directly | 100% | Feb 12, 2010 |
| Bw GL Holdings Inc. | Owns 5% or more through other companies | 100% | Dec 8, 2016 |
| Bw Nhhc Holdco, LLC | Owns 5% or more through other companies | 100% | Dec 8, 2016 |
| Gl Superholding Corp. | Owns 5% or more through other companies | 100% | May 12, 2014 |
| Bw Nhhc Co-Invest, L.P. | Owns 5% or more through other companies | 42.85% | Jul 1, 2023 |
| Kia Ix (Hh) Investor, L.P. | Owns 5% or more through other companies | 40.27% | Jul 1, 2023 |
| Kelso Hh Co-Investment, L.P. | Owns 5% or more through other companies | 19.2% | Dec 30, 2019 |
| Kelso Investment Associates Ix, L.P. | Owns 5% or more through other companies | 15.68% | Dec 30, 2019 |
| Blue WOLF Capital Fund III L.P. | Owns 5% or more through other companies | 11.13% | Jul 1, 2023 |
| Bw III Homecare Holdings, LLC | Owns 5% or more through other companies | 11.13% | Jul 1, 2023 |
| Stepstone H Opportunities Fund, L.P. | Owns 5% or more through other companies | 8.78% | Dec 30, 2019 |
| Stepstone K Strategic Opportunities Fund II L.P. | Owns 5% or more through other companies | 5.48% | Dec 30, 2019 |
| Ironsides Direct Investment Fund IV, L.P. | Owns 5% or more through other companies | 4.94% | Dec 30, 2019 |
| Uss-Constitution Co-Investment Fund II, L.P. | Owns 5% or more through other companies | 4.94% | Dec 30, 2019 |
| Kep VI LLC | Owns 5% or more through other companies | 4.52% | Dec 30, 2019 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (407 surveys completed): 80% rated it 9 or 10 out of 10, and 66% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 82.75% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 10.51% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.66% (same as the national rate) |
How does it compare nearby?
- Of the 64 agencies CMS’s data show serving patients in ZIP code 48025, where this agency’s office is, 60 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Michigan Community VNA | 4.5 |
| Optimal Care Home Health | 3.5 |
| John Paul Home Health Care | 3 |
| Sunshine Home Care of Michigan, Inc. | Not given |
| Elara Caring This home health agency | 4.5 |
| Premier Home and Health Care, Inc. | Not given |
| Holy Name Home Care, Inc. | Not given |
| Trinity Health at Home- Southeast Michigan | 4 |
| Advanced Professional Home Health Care Services, Inc. | 2.5 |
| Compassus Home Health | 3 |
| Henry Ford Home Health Care | 3.5 |
| Advisacare | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Paid listing
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