Lasalle Gen Hosp Home Health Agency
A home health agency in Jena, Louisiana 71342
212 Ninth Street, Jena, Louisiana 71342. (318) 992-9250.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 1.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Dec 16, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Dec 16, 2025: recertification inspection2 deficiencies
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Plan Of Care Must Include The Following
The inspectors’ words, 700 words
“Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Based on record review, observation, and interview, the agency failed to ensure the individualized plan of care included all pertinent diagnoses, all types of services and treatments required, and patient and caregiver education and training for 2 (#1 and #6)) of 7 sampled patients reviewed. Findings: Patient #1 Review of Patient #1’s POC (Plan of Care) revealed a start of care date of 12/18/2024 and a certification period of 10/14/2025 through 12/12/2025. Further review revealed Client #1 diagnoses were Cerebrovascular disease, Hypothyroidism, Age-related Osteoporosis without current pathological fracture, Other specified nutritional anemias, Dermatitis, and Slow transit constipation. Review of the POC revealed no diagnoses of wounds or orders for wound care. In an interview on 12/15/2025 at 11:41 a.m., S1 Director confirmed Patient #1 was receiving wound care and the wound diagnoses and wound care orders were not listed on the POC, but should have been. S1 Director stated the orders did not get carried over to the new POC from the last episode but should have been. During a home visit on 12/15/2025 at 3:15 p.m., wound care was performed by S3 RN to Patient #1’s right shoulder area. At this time, S3 RN confirmed Patient #1 also had wounds to her left hip and sacrum/coccyx area that were being treated weekly by the wound care clinic. In an interview on 12/16/2025 at 2:50 p.m., S3 RN confirmed she recertified Patient #1 and completed the POC but failed to enter the diagnoses and wound care orders for her wounds, but should have. Patient #6 Review of #6’s Home Health Care Certification and Plan of Care (485) for the certification period 04/24/2025 – 06/22/2025 reflected no care interventions, measureable outcomes listed, and no specific patient and caregiver education and training. Staff interview with S1 Director on 12/15/2025 at 3:50 p.m. revealed Patient #6’s nursing interventions were entered into the computer for the nurses’ visits while creating the Plan of Care, but they did not carry over to the 485/doctor’s orders and they should have. Interview on 12/16/2025 at 9:00 a.m. with S1 Director revealed when the assessing nurse generates a Plan of Care/485, the goals, care interventions, and outcomes have to be clicked on to carry over to the 485. S1 Director confirmed Patient #6’s 485/Plan of Care did not have goals, interventions, patient and caregiver education and training, or outcomes, and it should have. She revealed they had failed to click the button to carry them over to the 485. Interview on 05/16/2025 at 2:00 p.m. with S2 RN, revealed she was Patient #6’s home health nurse and that she was the nurse that performed the initial assessment, created the plan of care, and made all the skilled nurse visits, including the discharge visit. She revealed that she had created interventions, goals, outcomes, and patient/caregiver education and training, but must have not clicked to have them added to the 485 and she should have. S2 RN confirmed the interventions, goals, outcomes, and patient/caregiver education and training were on the Plan of Care that she followed in the home, and that the doctor did sign the 485, but she did not realize that the interventions, goals, outcome, and patient/caregiver education and training were not on the signed 485 and they should have been.”
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Revised Plan Of Care
The inspectors’ words, 273 words
“Revised plan of care CFR(s): 484.60(c)(2) A revised plan of care must reflect current information from the patient’s updated comprehensive assessment, and contain information concerning the patient’s progress toward the measurable outcomes and goals identified by the HHA and patient in the plan of care. This Element is not met as evidenced by: Based on record review and interview, the agency failed to ensure the revised POC (Plan of Care) reflected current information from the patient’s updated comprehensive assessment for 1 (#1) of 7 sampled patients reviewed. Findings: Review of Patient #1’s POC (Plan of Care) revealed a start of care date of 12/18/2024 and a certification period of 10/14/2025 through 12/12/2025. Further review revealed Client #1 diagnoses were Cerebrovascular disease, Hypothyroidism, Age-related Osteoporosis without current pathological fracture, Other specified nutritional anemias, Dermatitis, and Slow transit constipation. Further review of Patient #1’s POC revealed interventions that included physical therapy and speech language pathology therapy. Review of the visit notes revealed no visits made by physical therapy or speech therapy. In an interview on 12/15/2025 at 11:41 a.m., S1 Director stated Patient #1 last received speech therapy in 05/2025 and physical therapy in 01/2025. S1 Director confirmed the speech and physical therapy orders were carried over from a previous episode by the nurse writing the POC. S1 Director confirmed the nurse should have removed the speech and physical therapy interventions, but had not. In an interview on 12/16/2025 at 2:50 p.m., S3 RN confirmed Patient #1 was no longer receiving physical or speech therapy services. S3 RN stated those were old orders that she should have removed when recertifying the patient, but did not.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 16, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Nov 5, 1979.
- Ownership: government operated.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Hospital Service District #2 of Lasalle Parish runs it.
- 4 owners or officers are people: Lana Francis (managing employee (on the payroll)); Lana Francis (runs it (operational or managerial control)); Allyson Fannin (managing employee (on the payroll)); Tracy Thacker (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Hospital Service District #2 of Lasalle Parish | Runs it (operational or managerial control) | 100% | Oct 1, 1979 |
How do patients fare?
- CMS rates its quality of patient care 1.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (40 surveys completed): 90% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 1.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 54.45% (worse than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 16.51% (worse than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.00% (same as the national rate) |
How does it compare nearby?
- Of the 10 agencies CMS’s data show serving patients in ZIP code 71342, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 1.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Lasalle Gen Hosp Home Health Agency This home health agency | 1.5 |
| Trucare Home Health Central, LLC | 2 |
| Centerwell Home Health | 4.5 |
| Louisiana Homecare of Miss-Lou | 4.5 |
| Haven Home Health Inc. | 4 |
| Lagniappe Homecare Alexandria | 3 |
| Amedisys Home Health Services | 4 |
| Stat Home Health-Central | 4.5 |
| Elara Caring | 4.5 |
| Allegiance Home Home Health of East Louisiana | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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