Open Waters Home Health Care, Inc.
A home health agency in Niles, Illinois 60714
5940 West Touhy Avenue Suite 145, Niles, Illinois 60714. (847) 329-8585.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Nov 15, 2023: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2023. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 15, 2023: recertification inspection1 deficiency
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Influenza And Pneumococcal Vaccines
The inspectors’ words, 407 words
“Influenza and pneumococcal vaccines CFR(s): 484.60(b)(2) Influenza and pneumococcal vaccines may be administered per agency policy developed in consultation with a physician, physician assistant, nurse practitioner, or clinical nurse specialist, and after an assessment of the patient to determine for contraindications. This Element is not met as evidenced by: Based on clinical record review, Agency policy and staff interview, it was determined the Agency failed to ensure Patients were assessed for the status of the pneumococcal vaccine at the Start of Care per Agency policy. This was found in 4 of 7 (Patients #2, #3, #5 and #6) clinical records reviewed. 3. Patient #5 was admitted to Home Health Services on 09/20/23 with the primary diagnosis of Essential (Primary) Hypertension. The clinical record was reviewed on 11/13/23 and contained the “Flu/Pneumonia Vaccine Questionnaire” dated 09/20/23, lacked any information related to patient’s pneumonia vaccination status. 4. Patient #6 was admitted to Home Health Services on 07/08/23 with the primary diagnosis of Hemiplegia Unspecified Affecting Left Nondominant Side. The clinical record was reviewed on 11/14/23 and contained the “Flu/Pneumonia Vaccine Questionnaire” dated 07/08/23, lacked any information related to patient’s pneumonia vaccination status. 5. The Agency’s policy titled, “Pneumonia Vaccination Policy” was reviewed on 11/15/23. The policy included: “...5. The following shall serve as guideline to the staff initiating the services...shall document in the patient’s medical record that a vaccination against pneumococcal pneumonia was offered and administered, arranged, refused or medically contraindicated or that the patient not a member of the vaccination priority population. 6. Standardized check for recording patient specific information, date of offer or referral, patient response, administration, contraindication, or refusal and any follow up activities shall be used for documentation.” 6. During an interview with the Administrator and the Director of Nursing on 11/15/23 at 10:45 AM and 11:45 AM, the Director of Nursing confirmed the staff failed to inquire regarding patients pneumococcal pneumonia vaccine status. Findings include: 1. Patient #2 was admitted to Home Health Services on 09/06/23 with primary diagnosis of Bilateral Primary Osteoarthritis of Knee. The clinical record was reviewed on 11/14/23 and contained the “Flu/Pneumonia Vaccine Questionnaire” dated 09/06/23, lacked any information related to pneumonia vaccination status. 2. Patient #3 was admitted to Home Health Services on 07/12/23 with primary diagnosis of Pressure Ulcer, right and left buttock, stage 2. The clinical record was reviewed on 11/14/23 and contained the “Flu/Pneumonia Vaccine Questionnaire” dated 07/12/23, lacked any information related to pneumonia vaccination status.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 15, 2023 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Mar 9, 2009.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 12 owners or officers are people: Leodelfin Dy (owns 5% or more directly, 50%); Sigrid Dy (owns 5% or more directly, 50%); Leodelfin Dy (corporate officer); Leodelfin Dy (corporate director); Leodelfin Dy (managing employee (on the payroll)); Maria Davis (corporate officer); Maria Davis (managing employee (on the payroll)); Sigrid Dy (corporate officer); Sigrid Dy (corporate director); Sigrid Dy (managing employee (on the payroll)); Leo Dy (corporate officer); Leo Dy (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Zero, or very few, patients met the survey’s rules for inclusion.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| National Home Health Care Serv | Not given |
| Serenity Home Healthcare | Not given |
| Advance Care Home Health, Inc. | 3 |
| Northcare Home Health Services | 2.5 |
| Open Waters Home Health Care, Inc. This home health agency | Not given |
| Deliverance Home Health Care, Inc. | 2 |
| Kingsway Home Health Services, Inc. | Not given |
| Get Well Home Health Care | 1.5 |
| Meritcare Home Health Inc. | Not given |
| Residential Home Health | 3.5 |
| Advocate Home Health Care Serv | 4 |
| Interim Healthcare of Chicago | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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