Icg Home Health Care Services
A home health agency in Chicago, Illinois 60642
1467 N Elston Ave, Ste 103, Chicago, Illinois 60642. (312) 943-3600.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 28, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Feb 28, 2025: recertification inspection2 deficiencies
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Plan Of Care Must Include The Following
The inspectors’ words, 464 words
“Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Based on clinical records review and Staff interview, it was determined that in 3 of 7 (Pts # 1, 3 and 2) the Agency failed to ensure that the Plans of Care (PsOC) contained patient specific interventions orders. 3. Pt. #2 was admitted to Home Health Services on 12/30/24 with the diagnosis of Fabry (Anderson) Disease. The clinical record was reviewed 02/25/25. The POC effective 12/30/24 to 02/27/25 with intravenous infusion orders: “SN INFUSION THERAPY INTERVENTIONS:….Administer Fabrazyme 70 mg in 100 ml of 0.9 NS every 2 weeks via CADD Pump via peripheral IV….Insert peripheral access device to initiate infusion….” The POC lack the patient specific orders/ interventions on type/size of peripheral IV access device used. 4. During interviews with the Administrator, Clinical Director and Clinical Manager on 02/26/25 between 1:00 PM to 2:45 PM, the Clinical Director and Clinical Manager confirmed the above findings. Findings include: 1. Pt. # 1 was admitted to Home Health Services on 03/04/24 with diagnosis of Mucopolysaccharidoses. The clinical record was reviewed on 02/25/25. The clinical record contained a POC for certification period 12/29/24 to 02/26/25 with intravenous infusion orders “infusion to be via implanted port”. The POC lacked patient specific orders on type of implanted port, size and type of needle to be used. 2. Pt. # 3 was admitted to Home Health Services on 12/06/24 with diagnosis of Fabry (Anderson) Disease. The clinical record was reviewed on 02/25/25. The clinical record contained a POC for certification period 12/06/24 to 02/03/25 with orders for intravenous medication Fabrazyme 70 mg every 2 weeks. The POC lacked dilution solution amount, description of infusion (gravity or intravenous pump) and rate / length of time of infusion. Pt # 3 POC also contained orders to infuse intravenous medication via “peripheral access device”. The POC lacked description orders on the use of peripheral access device.”
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Discharge And Transfer Summaries
The inspectors’ words, 336 words
“Discharge and transfer summaries CFR(s): 484.110(a)(6)(i-iii) (i) A completed discharge summary that is sent to the primary care practitioner or other health care professional who will be responsible for providing care and services to the patient after discharge from the HHA (if any) within 5 business days of the patient’s discharge; or (ii) A completed transfer summary that is sent within 2 business days of a planned transfer, if the patient’s care will be immediately continued in a health care facility; or (iii) A completed transfer summary that is sent within 2 business days of becoming aware of an unplanned transfer, if the patient is still receiving care in a health care facility at the time when the HHA becomes aware of the transfer. This Element is not met as evidenced by: Based on clinical records review and Staff interview, it was determined that in 2 of 4 (Pt. #5 and 7) closed records reviewed, the Agency failed to ensure that a discharge summary was sent to the Physician within 5 days of discharge. Findings include: 1. Pt. # 5 was admitted to Home Health Services on 12/11/24 with the Diagnosis of Malignant Neoplasm of Unspecified Part of Right Bronchus or Lung. The clinical record was reviewed on 02/25/25. The last visit by the Physical Therapy was dated 02/06/25. The Physical Therapy Discharge/ Transfer summary, dated 02/10/25, indicated Pt. #5 passed away. The discharge summary was sent more than 5 days after discharge. 2. Pt. # 7 was admitted to Home Health Services on 01/0524 with the Diagnosis of Encounter for Antineoplastic Chemotherapy. The clinical record was reviewed on 02/26/25. The discharge orders dated 02/05/24, indicated: “….Patient done with chemo treatment, discharged from home services as of 02/2/24….” The Discharge/Transfer summary, dated 02/02/24, indicated Pt. #7 discharged from Chemo therapy. As of 02/26/25, the discharge summary was not sent to the Physician. 3. During an interview with the Administrator, Clinical Director and Clinical Manager on 02/26/25 at 1:00 PM, the Clinical Director confirmed the above findings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 28, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Sep 6, 2001.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and medical social services.
- Doesn’t offer home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- CMS’s ownership file has no owners listed for this agency.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Icg Home Health Care Services This home health agency | Not given |
| Heroes Home Health | 2.5 |
| Crown Home Health Agency, Inc. | 2 |
| Quality Home Care Services Ltd | Not given |
| Healing Hands Home Care, Inc. | 4.5 |
| Advance Home Health Care, Ltd | 3.5 |
| Chicago Home Healthcare, S C | 2.5 |
| All About Healthcare, Inc. | 4 |
| Benchmark Home Health Care | 2 |
| Care Connect Home Healthcare Inc. | 4 |
| Aster Home Health Services, LLC | 4.5 |
| Chitown Home Health | 2.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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