Spoon River Home Health Services
A home health agency in Farmington, Illinois 61531
48 N East St, Farmington, Illinois 61531. (309) 245-0720.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 2.5of 5 quality of patient care rating
- 3of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Sep 26, 2024: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Sep 26, 2024: recertification inspection2 deficiencies
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Discharge Or Transfer Summary Content
The inspectors’ words, 217 words
“Discharge or Transfer Summary Content CFR(s): 484.58(b)(1) Standard: Discharge or transfer summary content. The HHA must send all necessary medical information pertaining to the patient’s current course of illness and treatment, post-discharge goals of care, and treatment preferences, to the receiving facility or health care practitioner to ensure the safe and effective transition of care. This Standard is not met as evidenced by: Based on document review and interview, it was determined for 1 of 5 (Pt #12) patients, reviewed for discharge summaries, the agency failed to ensure there was a completed discharge summary. Findings include: 1. The policy titled “Discharge Criteria and Process Policy No. 4-045.1 (revised April 2018)” was reviewed on 9/25/24 at approximately 2:00 PM. The policy noted “...9. All discharge paperwork will be due in office within 72 hours of the discharge date. This will include...discharge summary...” 2. Pt #12 (Start of Care): 08/17/24 Diagnosis: Cellulitis of Right Foot. The record was reviewed on 09/25/24 at approximately 10:00 AM. The record noted a physician order dated 9/6/24 that included for discharge to be 09/08/24. The record lacked a discharge summary. 3. During an interview with the Director of Nursing (E#1) on 9/25/24 at approximately 2:00 PM, E#1 verbally confirmed the patient is discharged and a there had not been a discharge summary completed.”
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Authentication
The inspectors’ words, 484 words
“Authentication CFR(s): 484.110(b) Standard: Authentication. All entries must be legible, clear, complete, and appropriately authenticated, dated, and timed. Authentication must include a signature and a title (occupation), or a secured computer entry by a unique identifier, of a primary author who has reviewed and approved the entry. This Standard is not met as evidenced by: Based on document review and interview, it was determined in 3 of 17 (Pt #2, Pt #7, Pt#8) patients’ records reviewed, the Agency failed to ensure documentation was appropriately authenticated, dated, timed. Findings include: 1. Pt #2, SOC: 8/20/23 Diagnosis: Hemiplegia following cerebral infarct. Pt #2’s record for dates 7/28/24 through 9/24/24, was reviewed on 9/24/2024 at approximately 3:00 PM. a. The physician’s order (dated 8/19/24), noted Skilled Nursing one time monthly for catheter care for 2 months. The Skilled Nursing visit on 9/9/24 lacked the associated date and time of the staff’s signature, as to when the documentation was signed. b. The physician’s order (dated 8/19/24),noted Physical Therapy one time per week for 5 weeks, subsequently extended for 4 weeks. Of the Physical Therapy notes, the visit note dated 9/24/24, lacked the associated date and time of the staff’s signature; four visit notes (dated 8/6/24, 8/12/24, 9/10/24, 9/18/24), lacked the staff’s associated title and signature date and time; and two visit notes (dated 8/26/24, 9/3/24)lacked the staff’s signature and associated title and date and time of signature. 2. Pt #7, SOC: 10/12/22 Diagnosis: Type 2 Diabetes Mellitus with foot ulcer. Pt #7’s record for dates 7/28/24 through 9/25/24, was reviewed on 9/25/2024 at approximately 1:00 PM. The physician’s order (dated8/13/24), noted Skilled Nursing visits twice weekly for wound care for 9 weeks. The sixteen Skilled Nursing notes lacked the associated date and time of the staff’s signature, as to when the documentation was signed. 3. Pt#8, SOC: 5/12/24 Diagnosis: Encounter for change or removal of nonsurgical wound dressing. Pt #8’s record for dates 7/11/24 through 9/8/24 was reviewed on 9/24/24 at approximately 10:00 AM. a. The physician’s order (dated 7/30/24), noted Skilled Nursing visits three times per week for eight weeks. Of the Skilled Nursing visit notes, eleven notes (dated 7/31/24, 8/5/24, 8/7/24, 8/12/24, 8/16/24, 8/19/24, 8/23/24, 8/26/24, 8/28/24, 8/30/24, 9/11/24) lacked the associated date and time of the staff’s signature, as to when the documentation was signed; seven notes (dated 8/9/24, 8/14/24, 8/21/24, 9/16/24, 9/13/24, 9/9/24, 9/4/24), lacked the staff’s associated title and date and time of signature. b. The physician’s order (dated 7/30/24), noted Occupational Therapy visits once per week for 5 weeks. The Occupational Therapy visit notes (dated 7/23/24, 8/14/24), two signatures were illegible and lacking the associated date and time of the staff’s signature. 4. An interview with the Director of Nursing (E #1) was conducted on 9/26/24 at approximately 11:15 AM. E #1 verbally confirmed the lack of authentication related to missing staff signatures and associated titles, dates and times of the signature.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 26, 2024 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Mar 9, 1993.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 3 owners or officers are people: Susan Platt (owns 5% or more directly, 39.76%); Brian Platt (owns 5% or more directly, 19.9%); Brian Platt (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 2.5 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (195 surveys completed): 85% rated it 9 or 10 out of 10, and 77% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 87.81% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 7.27% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.35% (same as the national rate) |
How does it compare nearby?
- Of the 7 agencies CMS’s data show serving patients in ZIP code 61531, where this agency’s office is, 7 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 2.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Spoon River Home Health Services This home health agency | 2.5 |
| Western Ill Home Hlth Care in | 3.5 |
| Carle Home Care | 3 |
| St. Francis Medical Center | 3.5 |
| Lhc - Illinois Home Health Care | 3 |
| Iris Home Health Services, LLC | 2 |
| Helping Hands Home Healthcare and Staffing , LLC | 1.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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