OSF Home Health-Eastern Region
A home health agency in Bloomington, Illinois 61704
1701 E College Ave, Bloomington, Illinois 61704. (309) 451-5925.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 30, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jan 30, 2025: recertification inspection2 deficiencies
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A Review Of All Current Medications
The inspectors’ words, 339 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observation, document review and interview, it was determined for 1 of 7 (Pt #8) patients, where home visits were conducted, the Home Health Agency (HHA) failed to visualize all medications and compare them to the current medication profile to ensure the patient was taking the correct medication(s). 1. On 1/29/25 at 3:30 PM, a home visit was conducted at Pt #8’s residence. SOC (Start of Care) 12/17/23, diagnosis: left lower leg wound. At no time was the Registered Nurse observed visualizing the patient’s medication bottles to ensure they matched the current medication profile, ensuring proper medication administration and accurate medication profile. The following discrepancies were noted: a. The wrong dose was written for Gabapentin on the HHA’s medication list. The medication list reads Gabapentin 300mg Three times daily. (Pt #8 reports she has been taking Gabapentin 300mg twice daily and this was also confirmed on her medication bottle). b. Losartan 25mg was missing completely from the HHA’s medication list (Pt #8 reports she has been taking this medication for years). 2. On 1/30/25 at approximately 2:30 PM, the policy “Medication Reconciliation and Drug Review” (approved 4/5/2024), was reviewed and stated, “Home Health, Hospice 1. On admission after a hospitalization, minimally every 60 days by home health or minimally every 90 days by Hospice, the registered nurse, physical therapist, occupational therapist, or speech language pathologist will compare the hospital discharge medication list or current medication list. If not hospitalized with the patient’s current medication bottles, including over-the-counter medications.” 4. On 1/30/25 at approximately 2:00 PM, an interview was conducted with the Manager of Home Health Care Services (E #1). E #1 reviewed Pt #8’s medication record and verbally agreed with the above findings.”
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Provide Services In The Plan Of Care
The inspectors’ words, 204 words
“Provide services in the plan of care CFR(s): 484.75(b)(3) Providing services that are ordered by the physician or allowed practitioner as indicated in the plan of care; This Element is not met as evidenced by: Based on document review and interview, it was determined in 1 of 17 (Pt #14) patient’s records reviewed, the Agency failed to ensure staff provided care as indicated on the written POC (Plan of Care). 1. The policy “Home Care Aide Services” (Origination 6/1/92) was reviewed on 1/29/25 at approximately 12:00 PM. The policy stated, “…4. Services are administered in accordance with the HCA (Home Care Aide) care plan and with the patient’s overall plan of care (POC).” 2. Pt #14 Start of Care (SOC): 11/24/24 Diagnosis: Pneumonia Unspecified. The clinical record was reviewed 1/29/25 at 11:10 AM. The POC dated 11/24/24 included an order for Home Care Aide 1 visit every week for 8 weeks. The record indicates that Pt #14 did not receive a Home Care Aide visit until 12/13/24 (20 days after SOC). 3. During an interview on 1/29/25 at 12:05 PM, the Manager of Home Health Care Services (E #1) verbally agreed the Home Care Aide hadn’t conducted any visits to Pt #14 until 12/13/24.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 30, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Dec 11, 1985.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- OSF Healthcare Ministries runs it.
- 23 owners or officers are people: Patricia A Brazeau (corporate officer); Patricia A Brazeau (corporate director); Anne M Ziegler (corporate director); Melanie R Mann (corporate officer); Melanie R Mann (corporate director); Jason Robert Rodeghero (managing employee (on the payroll)); Jason Robert Rodeghero (runs it (operational or managerial control)); Kathleen F Williams (corporate officer); Kathleen F Williams (corporate director); Kirsten M Largent (corporate officer); Kirsten M Largent (managing employee (on the payroll)); Kirsten M Largent (runs it (operational or managerial control)); Michelle D Conger (corporate officer); Michelle D Conger (managing employee (on the payroll)); Michelle D Conger (runs it (operational or managerial control)); Robert C Sehring (corporate officer); Robert C Sehring (corporate director); Robert C Sehring (managing employee (on the payroll)); Robert C Sehring (runs it (operational or managerial control)); Judith A Duvall (corporate officer); Judith A Duvall (corporate director); Paula K Selamat (corporate officer); Bridget J Meidl (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (325 surveys completed): 89% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 91.66% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 7.84% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.87% (same as the national rate) |
How does it compare nearby?
- Of the 7 agencies CMS’s data show serving patients in ZIP code 61704, where this agency’s office is, 7 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| OSF Home Health-Eastern Region This home health agency | 3 |
| Carle Home Care | 3 |
| St. Francis Medical Center | 3.5 |
| Lhc-Illinois Home Health Care | 3.5 |
| Elara Caring V | 4.5 |
| Home Health Advantage, Inc. | 4 |
| Helping Hands Home Healthcare and Staffing , LLC | 1.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Paid listing
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