Centerwell Home Health
A home health agency in Moline, Illinois 61265
2001 52nd Ave, Ste 5, Moline, Illinois 61265. (309) 786-3700.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 1, 2024: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Feb 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Feb 1, 2024: recertification inspection1 deficiency
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A Review Of All Current Medications
The inspectors’ words, 392 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on document review, observation, and interview, it was determined for 1 of 1 (Pt #7) home visit patients living in a Assisted Living Facility, the Agency failed to ensure the patient’s home medication list was current and accurately reflected all medication names, dosages and frequencies. Findings include: 1. Pt #7 Start of Care (SOC): 11/6/2023 Diagnosis: Unilateral Primary Osteoarthritis, Right Knee During the home visit on 1/31/2023 at approximately 11:00 AM, a review of Pt #7’s medications were reviewed with the Occupational Therapist (E #3) and the facility’s Administrator. The Assisted Living Facility’s medication list dated 1/30/2024 was compared to the Agency’s medications for the 1/5/2024 to 3/4/2024 certification period. The Assisted Living facility indicated an order for Melatonin Oral Tablet give 1 tablet by mouth at bedtime for sleep with a start date of 12/13/2023.The Facility’s medication list lack the order for Melatonin. A review of the Facility Visit Notes dated 12/18/2023 by PT, 12/19/2023 by OT indicated ”No new/changed medications since last visit.” The recertification done by PT on 1/2/2024 for recertification period 1/5/2024 to 3/4/2024 lacked the order for Melatonin Oral Tablet give 1 tablet by mouth at bedtime for sleep with a start date of 12/13/2023. 2. On 1/31/2024 at approximately 1:00 PM, the policy titled “Medication Review and Documentation” (revised 10-2022), was reviewed. The policy required “Medication assessment will be performed each Clinical Associate visit to ensure medications are current, accurate and documented on the medication profile within the patient’s medical record.” A Drug Regime Review (DRR) and medication reconciliation will include all medications and be performed during the initial comprehensive assessment, each comprehensive assessment thereafter and when a new medication is added to the patient plan of care. 3. On 1/31/2023 at approximately 10:00 AM, an interview was conducted with the Administrator (E #2). E #2 stated, “our policy is to ask about new medications or changed with each visit and to review the medications at certification. This is apparently not being done and the medication list is not current.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 1, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jul 18, 1985.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Centerwell Health Services Holding Corp owns 100% directly since Sep 30, 1999.
- 16 owners or officers are people: Courtney D Durall (corporate officer, 0%); Stuart Bradley Keller (corporate officer, 0%); Celeste Mellet (corporate officer, 0%); Daniel K Feld (corporate officer); Caleb Gallifant (corporate officer, 0%); Robert M Marcoux (corporate officer); Sharday Merdja (managing employee (on the payroll), 0%); Valerie Talkers (corporate officer, 0%); Richard Lindsay-Jones (corporate officer, 0%); Melissa Noll (managing employee (on the payroll)); Cassie Houff (corporate officer, 0%); Amaka Agumadu (corporate officer, 0%); Casey Mckeon (corporate officer, 0%); Casey Mckeon (corporate director, 0%); Kendra Clark (corporate officer, 0%); Sean Turner (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Kentucky Homecare Parent Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Kentucky Homecare Holdings, Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Centerwell Health Services Holding Corp | Owns 5% or more directly | 100% | Sep 30, 1999 |
| Humana Inc. | Owns 5% or more through other companies | 100% | Aug 17, 2021 |
| Centerwell Health Services Inc. | Owns 5% or more through other companies | 100% | Mar 10, 2000 |
How do patients fare?
- CMS rates its quality of patient care 5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (175 surveys completed): 84% rated it 9 or 10 out of 10, and 75% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 96.84% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 5.64% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.56% (same as the national rate) |
How does it compare nearby?
- Of the 8 agencies CMS’s data show serving patients in ZIP code 61265, where this agency’s office is, 8 have a quality of patient care rating; the middle one is 3.25 of 5, and this one is rated 5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Unity Point at Home | 3.5 |
| Centerwell Home Health This home health agency | 5 |
| Northwestern Illinois Home Health | 3 |
| In-Home Care Connection Home Health Services | 2.5 |
| Western Ill Home Hlth Care in | 3.5 |
| Home Hlth Svcs of Hammond Henry Hosp | 2.5 |
| Home Care Experts | 5 |
| Genesis VNA | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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