Quad County Home Health Agency
A home health agency in Pana, Illinois 62557
8 Huber Street, Pana, Illinois 62557. (217) 562-6380.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 2of 5 quality of patient care rating
- 5of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 20, 2025: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Mar 20, 2025: recertification inspection1 deficiency
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A Review Of All Current Medications
The inspectors’ words, 541 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observation, document review, and interviews, it was determined for 2 of 5 (Pt #1 and Pt #4) patients, where home visits were conducted, the Agency failed to visualize all medications and compare them to the current medication profile to ensure patients were taking the correct medication(s). Findings include: 1. The Agency’s policy titled “Medication Reconciliation” (revised 7/16) was reviewed. The policy states, “Routine Home Visits: Medications are assessed during each nurse visit for compliance, changes, side effects, interactions, and contraindications as part of the routine skilled nurse (SN) visit…Therapy and other staff are to ask the patient during every home visit if there have been medication changes and notify the Registered Nurse (RN) Case Manager accordingly.” 2. On 3/17/2025 at 9:00 AM, a home visit was conducted at Pt (patient) #1’s residence in an assisted living facility. Pt #1’s Start of Care (SOC) began on 1/28/2025, with diagnoses including heart failure and chronic kidney disease. The Assisted Living Facility dispenses Pt #1’s medications. While reviewing Pt #1’s medications with the Assisted Living nurse, the following discrepancies were noted: a. The following medications were listed on the Home Health Agency’s medication profile for Pt #1, but the medications had been discontinued per the Assisted Living Facility’s medication list: Jardiance (diabetic medication) 10mg (milligrams), 1 tablet orally once daily, Omeprazole (stomach acid reducer) 20mg, 1 capsule orally once daily, and Spiriva HandHaler (asthma medication) 18 micrograms inhalation capsule, 1 capsule inhaled once daily. 3. On 3/19/2025 at 11:00 AM, a home visit was conducted at Pt #4’s residence. SOC 2/5/2025, diagnosis: pressure ulcer of left heel stage 3. At no time was the Registered Nurse (E #2) observed visualizing the patient’s medication bottles to ensure they matched the current medication profile, ensuring proper medication administration and accurate medication profile. The following discrepancies were noted: a. Vitamin D3-50 50,000 units was not on the medication list (Pt #4 reports they have been taking this medication for a long time). b. The following medications were listed on the Agency’s medication profile for Pt #4, but the patient reports they do not take the medications anymore: Doxycycline Hyclate (antibiotic) 100mg (patient #4 reports they finished this medication a couple of weeks ago), Farxiga (diabetic medication) 5mg, Ondansetron (antinausea) 8mg, and Vistaril Pamoate (antihistamine) 25mg. 4. An interview was conducted with Registered Nurse (E#2) on 3/19/25 during the home visit at approximately 11:50 AM. While discussing Pt #4’s medications, E #2 stated, “I normally only have the patients pull their medication bottles out to do reconciliations at the start of care visits and at resumption of care visits. When the visit is a routine visit, I just ask the patient if there have been any medication changes.” 5. An interview was conducted with the Director (E #1) on 3/19/25 at approximately 3:30 PM. E #1 reviewed Pt #1 and Pt #4’s medication lists and verbally agreed with the above findings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 20, 2025 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Dec 19, 1984.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 17 owners or officers are people: Katrina J Casner (corporate officer, 100%); Katrina J Casner (runs it (operational or managerial control), 100%); David Slater (corporate director); James E Moon (corporate officer); James E Moon (managing employee (on the payroll)); Charles O’malley (corporate director); Frank Mcchristy (corporate director); Jason Bauer (corporate director); Vickie L Coen (managing employee (on the payroll)); Kenneth Flesch (corporate director); David Dorn (corporate director); Jimmie Brewer (corporate director); Katrina J Casner (managing employee (on the payroll)); Dianne M Bailey (managing employee (on the payroll)); Roy Goff (corporate director); Gregory Holthaus (corporate director); Walter H Cunnington (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 2 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (112 surveys completed): 94% rated it 9 or 10 out of 10, and 90% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 88.22% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 9.24% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.72% (same as the national rate) |
How does it compare nearby?
- Of the 6 agencies CMS’s data show serving patients in ZIP code 62557, where this agency’s office is, 6 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 2 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Quad County Home Health Agency This home health agency | 2 |
| Memorial Home Services | 3 |
| Hshs Home Care Illinois | 3 |
| Enhabit Home Health | 3.5 |
| Elara Caring V | 4.5 |
| SC Home Health NFP | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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