Hearth Record

Mederi Caretenders of Fairview Heights

A home health agency in Fairview Heights, Illinois 62208

141 Market Place Suite 110, Fairview Heights, Illinois 62208. (618) 277-8899.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Apr 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 2, 2026: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Apr 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Apr 2, 2026: recertification inspection1 deficiency

  • Plan Of Care

    The inspectors’ words, 371 words

    “Plan of care CFR(s): 484.60(a)(1) Each patient must receive the home health services that are written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry acting within the scope of his or her state license, certification, or registration. If a physician or allowed practitioner refers a patient under a plan of care that cannot be completed until after an evaluation visit, the physician or allowed practitioner is consulted to approve additions or modifications to the original plan. This Standard is not met as evidenced by: Based on document review and staff interview, it was determined for 1 of 17 (Pt#12) patients, the Agency failed to ensure the Plan of Care was authenticated by a physician within 30 days from the start of care, per Agency policy. Findings include: 1. The policy titled “Physician Orders” (Revised 3/1/26) was reviewed on 03/31/26 at 12:45 PM. The policy stated, “Procedure: ...5. The Plan of Care (POC), telephone and or verbal orders must be signed and dated by the physician or authorized practitioner within a timely manner per state regulation: ... State: Illinois... Timeliness of Physician Signature... Illinois 30 days...” 2. Pt#12 Start of Care: 2/23/26 Diagnosis: Malignant neoplasm right lung lower lobe; atherosclerotic heart disease (chronic, progressive condition caused by the buildup of plaque within the artery walls); hypertensive heart disease with heart failure (critical condition where chronic high blood pressure weakness or stiffens the heart muscle, leading to an inability to pump effectively). The clinical record was reviewed on 4/1/26 at 11:00 AM. The Plan of Care for the certification period of 2/23/26 to 4/23/26 was not electronically signed by the physician. 3. During an interview conducted on 4/1/26 at approximately 11:30 AM, the Executive Director (E#1) stated “Per our policy, the plan of care should be electronically signed by the physician within 30 days from the start of care in the state of Illinois. We try our hardest to oversee all are signed within 30 days.” E#1 reviewed the electronic medical record of Pt#12 and verbally agreed the plan of care was not signed within 30 days from the start of care.”

    Rule G0572. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 2, 2026Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Aug 6, 1984.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy and speech pathology.
  • Doesn’t offer medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • National Health Industries, Inc. owns 100% directly since Jan 15, 2010.
  • 6 owners or officers are people: Melinda Voss (managing employee (on the payroll)); Marcus Macip (corporate officer); Kimberly Seymour (corporate officer); Joshua Lee Proffitt (corporate officer); Catherine Isreal (managing employee (on the payroll)); Amy Cormier (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Unitedhealth Group IncorporatedOwns 5% or more through other companies100%Apr 22, 2023
LHC Group Inc.Owns 5% or more through other companies100%Apr 1, 2018
Almost Family, Inc.Owns 5% or more through other companies100%Oct 31, 2006
National Health Industries, Inc.Owns 5% or more directly100%Jan 15, 2010

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • Patients rate it 5 of 5 in CMS’s patient survey (331 surveys completed): 89% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 55 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate92.25% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate10.71% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.57% (same as the national rate)

How does it compare nearby?

  • Of the 14 agencies CMS’s data show serving patients in ZIP code 62208, where this agency’s office is, 13 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 14 agencies CMS lists serving ZIP code 62208
PlaceQuality rating
Mederi Caretenders of Fairview Heights This home health agency3
Southwestern Il Visiting Nurse Assoc2.5
Residential Home Health of Southern Illinois4
Red Bud Regional Home Care3
Hshs Home Care Illinois3
Gateway Regional Home Health - Granite City3
Adoration Home Health4.5
Elara Caring V4.5
Crescent Home Health Agency, LLCNot given
Bjc Home Care Services3.5
Evertrue Home Health4.5
Medi-Plex Healthcare Professionals, LLC2

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.