Hearth Record

Hancock County Health Department

A home health agency in Carthage, Illinois 62321

671 Wabash Ave, Carthage, Illinois 62321. (217) 357-2171.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jan 2025. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jan 16, 2025: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jan 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jan 16, 2025: recertification inspection1 deficiency

  • A Review Of All Current Medications

    The inspectors’ words, 552 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observation, document review, and interview, it was determined that 3 of 3 patients (Pt #3, Pt #4, and Pt #5), where home visits were conducted, the Home Health Agency (HHA) failed to ensure all medications were reviewed for accuracy. Findings include: 1. Pt #3 Start of Care (SOC): 12/26/2024. Diagnosis: Muscle wasting and atrophy multiple sites. A home visit was conducted on 1/13/25 at approximately 1:30 PM with the home health aide (HHA). Pt #3’s medications were in individually sealed packages that a pharmacy prepared. On the back of the sealed medications was a list of Pt #3’s medications dated 12/16/24. The Agency’s Plan of Care and Pt #3’s pharmacy medication list noted the following home medication discrepancies: a) Cetirizine (Depression medication) 5mg 1 tab daily by mouth was noted incorrectly on the Agency’s medication list. Pt #3 is taking Cetirizine 5mg 1 tab 2 times daily by mouth. This is the correct dose and noted correctly on Pt #3’s individually sealed prepackaged medications from the pharmacy. b) Metoprolol Tartrate (Blood pressure medication) 75mg 1 tab twice daily by mouth was noted incorrectly on the Agency’s medication list. Pt #3 is taking Metoprolol Tartrate 25mg 1 tab twice daily by mouth. This is the correct dose and is noted correctly on Pt #3’s individually sealed prepackaged medications from the pharmacy. 2. Pt #4 Start of care: 12/19/24. Diagnosis: Other specified diseases of upper respiratory tract. A home visit was conducted on 1/14/25 at approximately 9:30 AM with a Registered Nurse (E #5). The Plan of Care dated 12/19/24 noted the following medication discrepancy. a) Doxycycline Hyclate (antibiotic) tablet 100 milligrams one tab daily by mouth UTI, for 7 days. Per son of Pt #4, who manages Pt #4’s medication, Pt #4 finished medication on 12/26/24 but the medication remained on the Agency’s medication list. 3. Pt #5 Start of care: 1/8/25. Diagnosis: Aftercare following joint replacement surgery. A home visit was conducted on 1/15/2025 at approximately 3:30 pm with the Physical Therapy Assistant (PTA, E #4) for Patient (Pt) #5. During review of the patient’s medication list, the following discrepancies were noted: a) True Vitamin D3 (vitamin D3 deficiency) by mouth tablet 10 mcg (400 unit) 1 tab one time week PO (by mouth) was discontinued on the patient’s home medication list from the hospital discharge but remained on the agency’s medication list as a current medication. 4. On 1/15/2025 at approximately 3:30 PM, the Agency’s policy, titled, “Medication Reconciliation” (reviewed 4/2024) was reviewed and indicated, “2. Medications ordered while the patient is receiving care will be compared to the medication list/profile. The medication list/profile will be updated with each new or changed medication. The patient’s medication list in the home will also be updated.” 5. During an interview on 1/15/25 at approximately 2:30 PM, the Director of Nursing (E# 2) reviewed Pt #3, Pt #4, and Pt #5’s Agency’s medication list and verbally agreed the medication discrepancies were not acknowledged and should have been.”

    Rule G0536. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jan 16, 2025Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since May 23, 1978.
  • Ownership: government operated.
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
  • Doesn’t offer medical social services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 5 owners or officers are people: Amy Mccallister (corporate director, 100%); Amy Mccallister (managing employee (on the payroll), 100%); Tasha Speer (managing employee (on the payroll), 0%); Jennifer Twidwell (managing employee (on the payroll), 0%); Amy Mccallister (owns 5% or more through other companies, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • CMS gives no : “Fewer than 70 patients completed the survey.”
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate90.89% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate7.61% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.32% (same as the national rate)

How does it compare nearby?

  • Of the 5 agencies CMS’s data show serving patients in ZIP code 62321, where this agency’s office is, 5 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 5 agencies CMS lists serving ZIP code 62321
PlaceQuality rating
Hancock County Health Department This home health agency3
Blessing Home Care3.5
Western Ill Home Hlth Care in3.5
Mdh Home Health Care2
OSF Home Health-Western Region4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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