Southeast Iowa Regional Home Health
A home health agency in West Burlington, Iowa 52655
1306 South Washington Road, West Burlington, Iowa 52655. (319) 768-3350.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 5of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Aug 5, 2026: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jan 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jan 10, 2024: recertification inspection1 deficiency
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Promptly Alert Relevant Physician Of Changes
The inspectors’ words, 894 words
“Promptly alert relevant physician of changes CFR(s): 484.60(c)(1) The HHA must promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered. This Element is not met as evidenced by: Based on agency policy review, clinical record review, and agency staff interview, the agency failed to report changes in patient clinical findings or changes in patient needs to the physician for 3 of 13 sampled patients (Patients #2, #7 and #9). Failure to communicate the patient’s status with the physician placed agency patients at risk for unidentified worsening of conditions, inappropriate treatments, or unmet home health care needs. 2. Patient #2 with a start of care date of 12/15/2022. Clinical record review revealed the following: a. The Plan of Care, dated 12/10/23 to 2/7/24, included diagnoses of Malignant carcinoid tumor of the midgut, Chronic obstructive pulmonary disease, chronic pain syndrome, and Acute on chronic diastolic (congestive) heart failure; physician orders for weekly medication set up; but lacked physician orders to obtain weekly weights or notification to physician about weight variations. b. During a home observation visit on 1/8/24, Staff C, RN (Registered Nurse), was observed completing medication set up. Per patient request, Staff C did not set up Melatonin and Tizanidine. Staff C reported the patient keeps Melatonin and Tizanidine at bedside and self- administers. Alprazolam (Xanax) is ordered 3 times a day, as needed; however, nurse sets up Xanax at evening and bedtime per patient request. Staff C reported patient had asked RN to start setting up Xanax in the evening and at bedtime, RN did as requested but was unsure when this started. c. The Skilled Nurse visit note, dated 12/11/23, included documentation of a weight of 125.8 pounds. d. The Skilled Nurse visit note, dated 12/18/23, included documentation of a weight of 124.6 pounds. e. The Skilled Nurse visit note, dated 12/26/23, included documentation of a weight of 123.1 pounds. f. The Skilled Nurse visit note, dated 12/28/23, included documentation of a weight of 123.5 pounds. g. The Skilled Nurse visit note, dated 1/2/24, included documentation of a weight of 122 pounds. h. The Skilled Nurse visit note, dated 1/8/24, included documentation of a weight of 127.3 pounds. The agency failed to set up medications as ordered and failed to communicate weight changes to the physician. 3. Patient #7 with a start of care date of 12/8/2023. Clinical record review revealed the following: a. The Plan of Care, dated 12/8/23 to 2/5/24, included diagnoses of Encounter of orthopedic aftercare following surgical amp, Type II Diabetes mellitus with diabetic chronic kidney disease, and Hypertensive chronic kidney disease with stage 1-4; unspecified chronic kidney; Physician orders for skilled nurse to assess and evaluate but lacked physician orders to obtain weights or notification to physician about weight variations. b. Skilled Nurse visit note, dated 12/8/23, included a weight of 240 pounds. c. Skilled Nurse visit note, dated 12/18/23, included a weight of 245 pounds. d. Skilled Nurse visit note, dated 12/22/23, included a weight of 246.5 pounds. e. Skilled Nurse visit note, dated 12/29/23, included a weight of 247.6 pounds. f. Skilled Nurse visit note, dated 12/8/23, identified the normal blood pressure range for this patient 95/60-140/90 and documented current blood pressure of 160/78, which is outside the normal range. g. Skilled Nurse visit note, dated 12/15/23, identified the normal blood pressure range for this patient 95/60-140/90 and documented blood pressure of 200/84 before taking blood pressure medication and 162/74 after taking blood pressure medication, which fall outside the normal range. h. Skilled Nurse visit note, dated 12/22/23, identified the normal blood pressure range for this patient 95/60-140/90 and documented current blood pressure of 158/82, which is outside the normal range. i. Skilled Nurse visit note, dated 12/29/23, identified the normal blood pressure range for this patient 95/60-140/90 and documented current blood pressure of 145/66, which is outside the normal range. Agency failed to communicate to physician regarding blood pressures that fell outside the normal parameters set for patient, agency obtained weights routinely without an order and failed to communicate weight variations to physician. The above findings were reviewed with the agency Administrator and West Burlington Clinical Manager. Agency staff provided no further information prior to the end of the survey. Findings include: According to the agency policy titled, Home Health Care Planning Process, dated 7/2022, identified documentation includes physician’s notification/clarifications of problems with patient’s status. During an interview on 1/8/24 at 11:51 AM, West Burlington Clinical Manager reported communication with the physician should be documented in the communication notes. 1.Patient #9 with a Start of Care Date of 1/2/2024. Clinical record review revealed the following: a. The Plan of Care, dated 1/2/2024 to 3/1/24, included the diagnosis of Chronic Systolic Congestive Heart Failure, Pleural Effusion, and Pulmonary Embolism; Physician orders for the Skilled Nurse to monitor patient’s weight, weight changes and report any weight gain to provider. b. The Initial comprehensive assessment, dated 1/2/24, included a weight of 154.4. c. The skilled nurse visit note, dated 1/5/24, included a weight of 157.0. d. The skilled nurse visit note, dated 1/8/24, included a weight of 158 pounds 4 ounces. e. Total weight gain of 3.14 pounds in seven days. Agency failed to communicate the weight changes as ordered, to the physician.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 5, 2026 | Complaint inspection | No deficiencies cited |
| Jan 10, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jan 18, 1984.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Great River Health System Inc. owns 100% directly since Oct 3, 2007.
- 22 owners or officers are people: Robert Engberg (corporate director, 0%); Michael Yost (managing employee (on the payroll)); Michael Hickey (corporate director, 0%); Robert Huffman (corporate director); Deanna A Barr (corporate director); Jeremy Alexander (corporate officer); Jeremy Alexander (managing employee (on the payroll)); Jeremy Alexander (runs it (operational or managerial control)); Neal Dodd (corporate director); Andrea Walz-Hartman (corporate director, 0%); Russell Rodriguez (managing employee (on the payroll)); Gina Riherd (corporate director); Ryan L Deets (corporate director); Douglas Martin (corporate director, 0%); Hope Dunn (managing employee (on the payroll)); John P Mckillip (corporate director, 0%); Joy Anderson (corporate director); Carla Mcnamee (corporate director); Tomi Hagan (managing employee (on the payroll)); Shauna Freitag (managing employee (on the payroll)); Todd Chelf (managing employee (on the payroll)); Joel Ryon (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Great River Health System Inc. | Owns 5% or more directly | 100% | Oct 3, 2007 |
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (161 surveys completed): 91% rated it 9 or 10 out of 10, and 80% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 94.80% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 8.00% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.03% (same as the national rate) |
How does it compare nearby?
- Of the 6 agencies CMS’s data show serving patients in ZIP code 52655, where this agency’s office is, 5 have a quality of patient care rating; the middle one is 2.5 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Southeast Iowa Regional Home Health This home health agency | 3 |
| Des Moines County Health Department | Not given |
| Advanced Home Health Care Inc. | 4 |
| Sunny Brook Home Care | 1.5 |
| Optimae Home Health Services | 2.5 |
| Nurse at Home | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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