Centerwell Home Health
A home health agency in Bainbridge, Georgia 39819
430 East Shotwell Street, Bainbridge, Georgia 39819. (229) 246-1941.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 5of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Nov 13, 2025: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 13, 2025: recertification inspection1 deficiency
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Encoding And Transmitting Oasis
The inspectors’ words, 257 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on the Centers for Medicare & Medicaid Services (CMS) Home Health Agency (HHA) Error Summary by agency report, policy titled “OASIS Data Collection,” and staff interview, it was determined that the agency failed to electronically transmit monthly Outcome and Assessment Information Set (OASIS) data collected to the CMS system every 30 days. Findings include: Review of CMS report titled “HHA Error Summary by Agency,” with a report period of 8/1/2024 - 8/1/2025, and report run date of 08/13/2025 revealed the agency failed to transmit OASIS data to the CMS system within 30 days. Review of the policy titled “OASIS Data Collection,” last revised 08/2024, revealed the following: The Home health agency will collect OASIS data response items and other pertinent information for each agency patient receiving skilled care to be billed to Medicare/Medicaid (primary/secondary) and those patients under a managed-care or Medicaid waiver program according to company procedures. OASIS data items will be collected and transmitted within 30 calendar days of the completion of the OASIS assessment. On 09/24/25 at 9:00 am, during an in-office interview, the Executive Director confirmed awareness of the 30-day OASIS submission timeframe requirements not met during the time frame of 8/1/24 through 8/1/25.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 13, 2025 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Feb 25, 2009.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Healthfield, LLC owns 100% directly since Feb 25, 2009.
- 16 owners or officers are people: Courtney D Durall (corporate officer, 0%); Stuart Bradley Keller (corporate officer, 0%); Celeste Mellet (corporate officer, 0%); Daniel K Feld (corporate officer, 0%); Caleb Gallifant (corporate officer, 0%); Robert M Marcoux (corporate officer, 0%); Sharday Merdja (managing employee (on the payroll), 0%); Valerie Talkers (corporate officer, 0%); Richard Lindsay-Jones (corporate officer, 0%); Cassie Houff (corporate officer, 0%); Amaka Agumadu (corporate officer, 0%); Casey Mckeon (corporate officer, 0%); Casey Mckeon (corporate director, 0%); Anna Trawick (managing employee (on the payroll)); Kendra Clark (corporate officer, 0%); Sean Turner (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Kentucky Homecare Parent Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Healthfield Operating Group, LLC | Owns 5% or more through other companies | 100% | Feb 25, 2009 |
| Kentucky Homecare Holdings, Inc. | Owns 5% or more through other companies | 100% | Jul 2, 2018 |
| Centerwell Health Services Holding Corp | Owns 5% or more through other companies | 100% | Jan 1, 2013 |
| Humana Inc. | Owns 5% or more through other companies | 100% | Aug 17, 2021 |
| Centerwell Health Services Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2006 |
| Healthfield, LLC | Owns 5% or more directly | 100% | Feb 25, 2009 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (323 surveys completed): 91% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 83.57% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 11.44% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.63% (same as the national rate) |
How does it compare nearby?
- Of the 3 agencies CMS’s data show serving patients in ZIP code 39819, where this agency’s office is, 3 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Centerwell Home Health This home health agency | 4.5 |
| Archbold Home Health Services | 4 |
| Pruitthealth @ Home-Albany | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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