Mega Senior Services Inc.
A home health agency in West Palm Beach, Florida 33406
1840 Forest Hill Blvd Ste 203, West Palm Beach, Florida 33406. (561) 855-8836.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 5of 5 quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on May 1, 2024: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited May 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
May 1, 2024: recertification inspection1 deficiency
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Provide Services In The Plan Of Care
The inspectors’ words, 406 words
“Provide services in the plan of care CFR(s): 484.75(b)(3) Providing services that are ordered by the physician or allowed practitioner as indicated in the plan of care; This Element is not met as evidenced by: Based on record review and interview, the Home Health Agency (HHA) failed to ensure the physician’s order was followed for Skilled Nursing and Physical Therapy frequency of visits and failed to ensure the physician was notified of “missed visits” for 2 of 7 sampled patients (Patient #2 and #4). The findings included: 1) Review of the record reveals Patient #2 was admitted to the HHA ‘s services on 04/04/2024 for the provision of Skilled Nursing and Physical Therapy. Review of the Plan of Care (POC) for the Certification period of 04/04/2024 through 06/02/2024 documents Patient #2 was to receive Physical Therapy services as of 04/04/2024, for one time a week for one week, then, two times a week for eight weeks. Further review reveals for the week 04/07/2024 through 04/13/2024, there was one Physical Therapy visit conducted for that week instead of the physician ordered two visits. There was no “missed visit” documentation in the record, and there was no documented evidence that the “missed visit” was reported to the physician. Further record review reveals for the week 04/14/2024 through 04/20/2024 only one Skilled Nurse visit was conducted instead of the physician ordered 2 visits. There was no “missed visit” documented in the record, and there was no documented evidence that the “missed visit” was reported to the physician. On 04/30/2024 at 11:48 AM, an interview was conducted with the Administrator who acknowledged the findings. 2) Review of the record reveals Patient #4 was admitted to the HHA ‘s services on 03/11/2024 for the provision of Skilled Nursing. Review of the Plan of Care (POC) for the Certification period of 03/11/2024 through 04/25/2024 documents Patient #4 was to receive Skilled Nursing services as of 03/11/2024, for three times a week for four weeks, then, two times a week for two weeks, then, one time a week for one week. Further review reveals for the week 03/11/2024 through 03/16/2024, there were two Skilled Nursing visits conducted instead of the physician ordered three visits. There was no “missed visit” documented in the record, and there was no documented evidence a “missed visit” was reported to the physician. On 04/30/2024 at 2:30 PM, an interview was conducted with the Administrator who acknowledged the finding.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 1, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Oct 13, 2014.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Molaro Inc. owns 100% directly since Feb 28, 2018.
- 3 owners or officers are people: Lorraine Gilroy (owns 5% or more through other companies, 50%); Lorraine Gilroy (corporate director, 50%); Lorraine Gilroy (managing employee (on the payroll), 50%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Molaro Inc. | Owns 5% or more directly | 100% | Feb 28, 2018 |
How do patients fare?
- CMS rates its quality of patient care 5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
- CMS compares it with the national rate: discharged to the community, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 77.46% (same as the national rate) |
How does it compare nearby?
- Of the 74 agencies CMS’s data show serving patients in ZIP code 33406, where this agency’s office is, 70 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Palm Beach Home Health Inc. | Not given |
| Elder’s Choice, Inc. | 5 |
| Dps Home Health Agency Inc. | 3.5 |
| Concepts in Eldercare | 3.5 |
| Mega Senior Services Inc. This home health agency | 5 |
| Healthmax Home Care Services Inc. | Not given |
| Amicable Home Health Care Inc. | 4 |
| Pinnacle Home Care | 4 |
| First at Home Inc. | 3.5 |
| Interim Healthcare of the Treasure Coast, Inc. | 2.5 |
| Trilogy Home Healthcare | 4.5 |
| Firstat Nursing Services-West Palm Beach | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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