Hearth Record

Mederi Caretenders

A home health agency in Brooksville, Florida 34604

18118 Powell Rd, Brooksville, Florida 34604. (352) 592-1424.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Mar 27, 2025: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Mar 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Mar 27, 2025: recertification inspection1 deficiency

  • Document Complaint And Resolution

    The inspectors’ words, 374 words

    “Document complaint and resolution CFR(s): 484.50(e)(1)(ii) (ii) Document both the existence of the complaint and the resolution of the complaint; and This Element is not met as evidenced by: Based on record review and interviews, the agency failed to timely document the resolutions and investigate findings in 2 of 3 patients (Patient # 18, Patient # 19 ) reviewed for grievances. Findings include: During the review of grievance forms on March 26, 2025 (Patient 18, 19) did not have resolutions documented on the complaint forms. Review of Patient #18’s complaint report (no date) reads,” Description: Patients wife complained regarding supplies. Interventions: follow up with supply vendor. Follow-up comments. CD (Clinical Director) reviewed complaint and chart. Patient supplies were ordered via procurement at SOC (start of care) due to special order for ostomy supplies, however the patient was re-hospitalized almost immediately after SOC and new supply order should have been placed at ROC (resumption of care). Education provided to clinicians related to supply orders. Resolution: Blank.” Review of Patient #19’s complaint report dated,6/17/24, reads, “ Description: Patient caregiver reports that Nurse [name] had not performed wound care correctly and she is concerned that wound care performed incorrectly will lead to infection and subsequent amputation. They asked the Nurse [name] not to return to see Patient [name]. Prevention: switched clinicians .Resolution: Blank.” Review of policy titled: Grievance Procedure, Patient Complaints policy number: 1.007…5. after the investigation and analysis is completed, but no later than 30 days after the complaint/grievance filing, the Executive Director or Clinical Director will follow up with the patient and/or complainant and document within the information system. During an interview on March 27, 2025 at approximately 10:00 AM Administrator stated “Patient 18 [name] wife complained of supplies but upon reviewing this complaint, I see there was an issue with supplies prior to the rehospitalization. Re: Patient 19 [name] no, there was no follow -up conversations documented to see if any further problems with care. Nurse [name] was made incompatible with that patient, no there was follow-up with Nurse [name]. Re: Patient 20 [name] the date on the complaint does not follow the policy of 30 days. I didn’t see or realize there was a place to document a resolution on the complaint forms.””

    Rule G0484. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Mar 27, 2025Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Sep 11, 1995.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology and medical social services.
  • Doesn’t offer home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • National Health Industries, Inc. owns 100% directly since Dec 3, 2006.
  • 9 owners or officers are people: Marcus Macip (corporate officer, 0%); Kimberly Seymour (corporate officer, 0%); Kimberly Seymour (managing employee (on the payroll), 0%); Joni Babineaux (corporate officer, 0%); Rebecca A Marshall (managing employee (on the payroll), 0%); Wendy Daigle (corporate director); Ashley Spencer (managing employee (on the payroll), 0%); Joshua Lee Proffitt (corporate officer); Amy Cormier (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Unitedhealth Group IncorporatedOwns 5% or more through other companies100%Feb 22, 2023
LHC Group Inc.Owns 5% or more through other companies100%Apr 1, 2018
Almost Family, Inc.Owns 5% or more through other companies100%Dec 3, 2006
National Health Industries, Inc.Owns 5% or more directly100%Dec 3, 2006

How do patients fare?

  • CMS rates its quality of patient care 4 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (489 surveys completed): 87% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate87.20% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate11.23% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.32% (same as the national rate)

How does it compare nearby?

  • Of the 16 agencies CMS’s data show serving patients in ZIP code 34604, where this agency’s office is, 16 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 16 agencies CMS lists serving ZIP code 34604
PlaceQuality rating
Mederi Caretenders This home health agency4
Enhabit Home Health4.5
Aveanna Home Health4
Trilogy Home Healthcare4.5
Baycare Home Care Inc.4
Accomplished Home Care3
Centerwell Home Health5
Visiting Nurse Association of Florida Inc.4
Pinnacle Home Care3
Vitalcaring Group3.5
Pinnacle Home Care of Spring Hill Inc.3.5
Adventhealth Home Health3.5

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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