Kaiser, Riverside, Home Health Agency (Parent)
A home health agency in Corona, California 92881
1830 California Avenue, Corona, California 92881. (951) 270-1260.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 2, 2026: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jan 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jan 2, 2026: complaint inspection1 deficiency
-
Immediate Reporting Of Abuse By All Staff
The inspectors’ words, 671 words
“Immediate reporting of abuse by all staff CFR(s): 484.50(e)(2) Any HHA staff (whether employed directly or under arrangements) in the normal course of providing services to patients, who identifies, notices, or recognizes incidences or circumstances of mistreatment, neglect, verbal, mental, sexual, and/or physical abuse, including injuries of unknown source, or misappropriation of patient property, must report these findings immediately to the HHA and other appropriate authorities in accordance with state law. This Element is not met as evidenced by: Based on interview and record review, the home health agency (HHA) failed to report an allegation of sexual abuse involving Patient 1, to the State Survey Agency (SSA) immediately, when the HHA was made aware of the alleged sexual abuse on October 3, 2025. This failure had the potential to result in delayed investigation which placed the patient at risk for further abuse. Findings: On January 2, 2026, at 10:39 a.m., an unannounced visit to the facility was conducted to investigate an allegation of abuse. On January 2, 2026, at 11:11 a.m., during a concurrent interview and record review with the the Clinical Supervisor of Rehabilitation Services (CCRS), the CCRS stated the HHA had a department called Community Agency Division (CAD), which received an email from an outsourced HHA, regarding a complaint received related to a patient (Patient 1), alleging one of the therapists violating her. The CCRS stated she got the e-mail from CAD, then reported the alleged abuse involving Patient 1, to her supervisor and HR (Human Resources). The CCRS also stated she reported the allegation to the HHA’s Risk Compliance Officer. The CCRS stated she had the dates of notifications on her timeline of events. On January 2, 2026, at 11:30 a.m., during an interview with the HHA Chief Clinic Director, she stated there were so many email exchanges related to Patient 1’s allegation, since the HHA’s process was for an allegation of abuse to be reported to the person overseeing the case then to Risk Management, then Risk Management would determine if an internal or outside investigation was warranted, and if any referral to other outside agencies was needed. On January 2, 2026, at 2:47 p.m., in an concurrent interview and review of the agency policy and procedure with the CCRS, the CCRS stated since the HHA received the allegation of sexual abuse on October 3, 2025, the allegation should have been reported to the SSA on October 8, 2025. On January 2, 2026, at 12:42 p.m. a review of the document titled, “Timeline of Event (Care at Home Risk),” indicated the following: - On October 2, 2025, the outsourced agency emailed HHA’s CAD regarding the allegation of sexual abuse; - On October 3, 2025, CAD emailed Riverside HHA Supervisor, and the CCRS subsequently emailed her supervisor and HR; - On October 9, 2025, the CCRS reported the event to Risk Management, several consultations and discussions occurred, the involved employee was contacted, and a meeting was scheduled; - On October 14, 2025, Adult Protective Services (APS) was notified by the CCRS’ supervisor, and APS directed the supervisor to call CDPH instead. The complaint was received at the SSA on October 14, 2025, at 9:18 a.m (13 days after the HHA was made aware of the allegation of abuse). A Review of the agency’s policy and procedure titled, “Assessment of Possible Abuse/Neglect,” reviewed August 2023, indicated, “…Immediately investigate all alleged violations involving anyone furnishing services on behalf of the Home Health and immediately take action to prevent further potential violations while the alleged violation is being verified. Investigations and/or documentation of all alleged violations must be conducted in accordance with established procedures…Take appropriate corrective action in accordance with state law if the alleged violation is verified by the Home Health administration or outside body having jurisdiction, such as the State survey agency or local law enforcement agency; and ensure that verified violations are reported to State and local bodies having jurisdiction (including to the State survey and certification agency) within 5 working days of becoming aware of the violation…””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 2, 2026 | Complaint inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Apr 14, 1989.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Kaiser Foundation Hospitals runs it.
- 24 owners or officers are people: David J Barger (corporate director, 100%); Margaret E Porfido (corporate director, 100%); Richard P Shannon (corporate director, 100%); Regina M Benjamin (corporate director, 100%); Judith A Johansen (corporate director, 100%); David F Hoffmeister (corporate director, 100%); Arnold Eugene Washington (corporate director, 100%); Jeffrey E Epstein (corporate director, 100%); Ramon F Baez (corporate director, 100%); Leslie S Heisz (corporate director, 100%); Jenny Ming (corporate director); Michelle J Gaskill-Hames (corporate officer); Sammy Totah (corporate officer); Sammy Totah (managing employee (on the payroll)); Sammy Totah (runs it (operational or managerial control)); Douglas A Lemieux (managing employee (on the payroll)); Ines Gaeta (runs it (operational or managerial control)); Teresa Ramirez (managing employee (on the payroll)); Angel Vargas (corporate director); Angel Vargas (managing employee (on the payroll)); Angel Vargas (runs it (operational or managerial control)); Gregory A Adams (corporate officer); Gregory A Adams (corporate director); Matthew T Ryan (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Kaiser Foundation Hospitals | Runs it (operational or managerial control) | 100% | Apr 13, 1989 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (676 surveys completed): 87% rated it 9 or 10 out of 10, and 79% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 79.26% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 6.45% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.44% (same as the national rate) |
How does it compare nearby?
- Of the 143 agencies CMS’s data show serving patients in ZIP code 92881, where this agency’s office is, 124 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Kaiser, Riverside, Home Health Agency (Parent) This home health agency | 3.5 |
| Accentcare Home Health of California, Inc. | 4 |
| Grapevine Home Health Services Inc. | Not given |
| Crown Home Health Corporation | 4.5 |
| Aveanna Healthcare | Not given |
| First Choice Home Health Agency | 3.5 |
| Del Rosa Home Health, Inc. | 1.5 |
| Art of Care | Not given |
| Los Robles Healthcare at Home | 3.5 |
| Ease & Comfort Home Health, Inc. | 4.5 |
| Remedy Health Care Services Inc. | Not given |
| Archer Health Inc. | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.