Hearth Record

Apollo Home Healthcare

A home health agency in Pleasanton, California 94588

7901 Stoneridge Dr., Pleasanton, California 94588. (408) 547-7296.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Oct 2025. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Oct 27, 2025: a complaint inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Oct 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Oct 27, 2025: complaint inspection1 deficiency
  • Receive All Services In Plan Of Care

    The inspectors’ words, 552 words

    “Receive all services in plan of care CFR(s): 484.50(c)(5) Receive all services outlined in the plan of care. This Element is not met as evidenced by: Based on interview and record reviews, licensed agency staff did not provide services as outlined in the plan of care for one of two sampled patients (Patient 1) when Patient 1 did not receive the required number of skilled nursing visits as ordered by the doctor. This failure had the potential to result in complications such as wound infection, cellulitis (a bacterial infection of your skin and the tissues beneath your skin) and sepsis (body’s extreme reaction to an infection, without prompt treatment, can lead to organ failure, tissue damage and death). Record review of the document “Administrative Policy Manual, Plan of Care” last reviewed 05/02/24 indicated “Each patient/client must receive the home health services that are written in an individualized Plan of Care that identifies patient/client-specific measurable outcomes and goals…” A record review of the document “Plan of Care” indicated Patient 1’s start of care was 10/1/24, with the certification period 7/28/25-9/25/25. Diagnoses included unstageable pressure (characterized by full-thickness tissue loss where the base of the wound is completely obscured by non-viable, dead tissue) ulcer at an unspecified site and necrotizing fasciitis (also known as flesh-eating disease, a bacterial infection that affects the tissue under your skin called fascia). Care goals included, “Wound(s) will heal without complication as evidenced by no signs and symptoms of wound infection and decreased wound size by the end of [the] episode.” Doctor’s order indicated Patient 1 was to receive skilled nursing visits three times per week starting 7/28/25, for eight weeks. A record review of the document “Master Calendar” showed, starting the week of 9/1/25, Patient 1 missed a skilled nursing visit on 9/1/25, receiving only two out of three visits. During the week starting 9/15/25, Patient 1 had one out of three visits, missing consecutive visits on 9/17/25 and 9/19/25. A record review of “Missed Visit Form” dated 9/1/25, signed by Licensed Vocational Nurse (LVN) 1, indicated LVN 1 requested schedulers to reschedule patient visit that day. A record review of the “Missed Visit Form” dated 9/15/25 and signed by LVN 1 showed “Error on schedulers.” Another form dated 9/17/25 and signed by LVN 1 also indicated “Schedulers error.” During a telephone interview on 10/31/25 at 1:22 p.m. with LVN 1, LVN 1 stated, on 9/1/25, she asked the agency’s scheduler to find another clinician to see Patient 1 because LVN 1 could not do the visit. LVN 1 stated she was unaware Patient 1 was not seen as scheduled. LVN 1 also stated, on 9/17/25 and 9/19/25, LVN 1 was instructed by agency management to stop conducting skilled nursing visits to catch up on charting. During a telephone interview on 10/31/25 at 4:34 p.m. with Registered Nurse (RN) 1, RN 1 stated, on 9/22/25, Patient 1’s wound dressing was severely soaked with drainage and appeared black. RN 1 also stated a foul odor from the wounds on Patient 1’s right lower extremity. RN 1 also stated the caregivers at the home reported that the dressings have not been changed for a week, prompting RN 1 to send Patient 1 to the hospital. RN 1 emphasized the importance of consistent wound care to prevent infection, cellulitis, and sepsis.”

    Rule G0436. Element-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Oct 27, 2025Complaint inspection1 deficiency cited
Sep 10, 2025Complaint inspectionNo deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Nov 20, 2018.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Apollo Home Healthcare Holdings Inc. owns 100% directly since Oct 1, 2022.
  • 5 owners or officers are people: Jyoti Bhatta (managing employee (on the payroll)); Adam Rose (corporate officer); Adam Rose (corporate director); Adam Rose (managing employee (on the payroll)); Adam Rose (runs it (operational or managerial control)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Obran Health Holdings, LLCOwns 5% or more through other companies100%Dec 15, 2022
Apollo Home Healthcare Holdings Inc.Owns 5% or more directly100%Oct 1, 2022

How do patients fare?

  • CMS rates its quality of patient care 2 of 5.
  • Patients rate it 1 of 5 in CMS’s patient survey (106 surveys completed): 66% rated it 9 or 10 out of 10, and 57% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars2 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 51 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate69.28% (worse than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate17.97% (worse than the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.09% (same as the national rate)

How does it compare nearby?

  • Of the 84 agencies CMS’s data show serving patients in ZIP code 94588, where this agency’s office is, 77 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 2 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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