Hearth Record

Team Select Home Care

A home health agency in Mission Viejo, California 92691

25909 Pala, Suite 320, Mission Viejo, California 92691. (949) 707-5023.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jul 2026. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 6, 2026: a complaint inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jul 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jul 6, 2026: complaint inspection1 deficiency
  • Integrate All Services

    The inspectors’ words, 647 words

    “Integrate all services CFR(s): 484.60(d)(3) Integrate services, whether services are provided directly or under arrangement, to assure the identification of patient needs and factors that could affect patient safety and treatment effectiveness and the coordination of care provided by all disciplines. This Element is not met as evidenced by: Based on interview and record review, the agency failed to ensure the staff member (LVN 1) coordinated with the agency regarding a schedule change as per the agency’s P&P to manage SN Visits for one of three sampled patients (Patient 1). This failure had the potential to delay the coordination of care and not meeting the care needs for this patient. Findings: Review of the RN/LVN Clinical Orientation showed staff are instructed to communicate clinical concerns to their case manager and scheduling concerns to the office. Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. The agency is closed on weekends and most holidays; however, an outside answering service is available 24 hours a day, 7 days a week. Staff are instructed to call the office number if they need anything outside of office hours, and the answering service will direct the call. The orientation emphasizes that it is very important to call the office line (949‑707‑5023) during and outside business hours, as all calls are documented. The orientation further instructs staff to always call the office first so the on‑call team can connect them with the appropriate person (clinical or operations), and to notify the office if they will be late arriving to their shift or need to stay beyond their shift time. Review of the agency’s P&P titled Coordination of Care dated 6/1/22, showed the agency’s internal coordination includes ensuring all involved staff members are aware of the patient’s plan of care and notifying the patient in a timely manner about schedule changes. The policy states that care will be coordinated with external health care agencies providing services to the same patient. Review of Patient 1’s closed clinical record was initiated on 7/1/26. The clinical record showed the SOC was 2/24/26. The patient was certified for hospice services during the certification periods from 2/24/26 to 4/24/26, 4/26/26 to 6/23/26, and 6/24/26 to 8/22/26. Review of the April 2026 calendar showed on 4/22/26, LVN 1 was scheduled to visit Patient 1. On 7/6/26 at 1000 hours, an interview and concurrent clinical record review were conducted with the Director of Operations. The Director of Operations stated on 4/22/26, LVN 1 was scheduled to visit Patient 1, and they were not aware that LVN 1 would be off from 4/24/26 to 5/1/26. LVN 1 notified the agency on 4/20/26 (Monday) through a text message; however, the text was sent to the agency’s landline number. As a result, the agency did not receive the message and was unaware of LVN 1’s notification. The family of Patient 1 contacted the agency to ask whether LVN 1 would be arriving for the scheduled visit. The Director of Operations stated that on 4/22/26, the agency was able to reach LVN 1 who reported she would be off from 4/24/26 to 5/1/26, but her trip had been moved up to 4/22/26. The Director of Operations stated all nurses receive orientation to call or text the office line at 949‑707‑5023 if they were unable to complete a scheduled visit or if there was any change to their schedule. The Director of Operations acknowledged if the agency had received notice, they would have been able to begin finding a nurse to cover the shift. The Director of Operations stated finding coverage could take time because a new nurse would need to meet and coordinate with Patient 1’s family. The Director of Operations verified the findings. On 7/6/26 at 1500 hours, an interview was conducted with the Director of Operations and the Area Director of Patient Care Services. Both were informed and acknowledged the findings.”

    Rule G0606. Element-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 6, 2026Complaint inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Jul 3, 2013.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Team Select Holdings LLC owns 100% directly since Nov 2, 2018.
  • 5 owners or officers are people: Mike Lovell (owns 5% or more through other companies, 12.35%); Mike Lovell (corporate officer); Jessica J Foti (managing employee (on the payroll)); Fred W Johnson (corporate officer); Brian L Froman (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Team Select Holdings LLCOwns 5% or more directly100%Nov 2, 2018
Ts Investors LLCOwns 5% or more through other companies100%May 4, 2023
Csc Ts Parent LLCOwns 5% or more through other companies100%May 4, 2023
Ts Holdco Parent LLCOwns 5% or more through other companies100%May 4, 2023
Csc Ts Acquisition LLCOwns 5% or more through other companies100%May 4, 2023
Csc Ts Intermediate LLCOwns 5% or more through other companies100%May 4, 2023
Csc TS Holdings LPOwns 5% or more through other companies66.79%May 4, 2023
JCML Holdings LLCOwns 5% or more through other companies14.48%Nov 2, 2018
Csc Ts Management LLCOwns 5% or more through other companies11.49%May 4, 2023
Ts Tcm Investors, LLCOwns 5% or more through other companies7.24%Nov 2, 2018

How do patients fare?

  • CMS gives no : “The number of patient episodes for this measure is too small to report.”
  • CMS gives no : “Zero, or very few, patients met the survey’s rules for inclusion.”
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half starsNot rated
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated

How does it compare nearby?

  • CMS gives this agency no quality of patient care rating to compare.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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