Maxim Healthcare Services, Inc.
A home health agency in Tucson, Arizona 85711
5151 East Broadway Boulevard, Suite 1200, Tucson, Arizona 85711. (520) 790-8200.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Condition-level deficiency
- For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.
What did inspectors find?
The last inspection on record was on Aug 8, 2024: a recertification inspection.
1 deficiency cited in the last three years, 1 of them at condition level, the most serious.
1 deficiency at condition level, the more serious of CMS’s two levels
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Aug 2024. Most serious: Condition-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Aug 8, 2024: recertification inspection1 deficiency
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Compliance With Federal, State, Local Law
The inspectors’ words, 390 words
“Compliance with Federal, State, Local Law CFR(s): 484.100 Condition of participation: Compliance with Federal, State, and local laws and regulations related to the health and safety of patients. The HHA and its staff must operate and furnish services in compliance with all applicable federal, state, and local laws and regulations related to the health and safety of patients. If state or local law provides licensing of HHAs, the HHA must be licensed. This Condition is not met as evidenced by: Based on record review and staff interview it was determined the home health agency governing authority failed to appoint, according to A.R.S. § 36-151(5)(b), an advisory group that consists of four or more members that include: a. A physician. This deficient practice has the potential that the advisory group lacks the advisement of a physician to help with assisting in establishing and evaluating policies and procedures for the home health agency posing the risk of poor patient outcomes. Findings include: A review of Maxim policy titled, “ QAPI-Quality Assessment Performance Improvement Program”, Reference #MD-QI-001, revised date 10/06/2023, revealed, “State/Program Requirement Arizona The office-based QAPI committee, will convene at least annual meetings of a Professional Advisory Subcommittee, which consist of at least one (1) physician...Committee members will be composed of individuals who are aw[sic] are of the needs of the community related to the population served....” A review of Maxim policy titled, “Professional Advisory Subcommittee”, revealed, “... A list of current members of the Professional Advisory Subcommittee must be kept and updated by the administrative lead of the office to include the name, occupation, title, and employer of each Professional Advisory Subcommittee member....” A review of a document titled, “Tucson Home Health Professional Advisory Board Meeting (PAB)”, dated June 9, 2023, revealed a list of eight(8) members that did not include a physician. A request for the appointments of the PAB members by the Governing Body (GB) was asked for and not received. In an interview conducted on August 6, 2024, with Employee #1, he/she confirmed no physician was on the PAB. He/she stated it was a misunderstanding of the Home Health Agency (HHA), that a Nurse Practitioner (NP) could be used instead of a physician. In a subsequent interview conducted on August 8, 2024, with Employee #1, he/she confirmed the policy stated a physician was to serve on the PAB.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 8, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Apr 14, 2004.
- Ownership: proprietary (for profit).
- Cited at For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. in the last three years: it didn’t meet a whole condition of Medicare’s rules.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care and home health aide services.
- Doesn’t offer physical therapy, occupational therapy, speech pathology and medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Maxim Healthcare Services Holdings, Inc. owns 100% directly since Mar 18, 2019.
- 10 owners or officers are people: Stephen J Bisciotti (owns 5% or more through other companies, 19.94%); Joseph W Marshall (corporate director, 0%); Randall D Sones (corporate director); Jarrod L Depriest (corporate officer, 0%); Danielle Cano (managing employee (on the payroll), 0%); Matthew Sticklin (corporate officer, 0%); David S. Kowalczyk (managing employee (on the payroll)); Toni-Jean L Friedman (corporate officer); James C Davis (corporate director); William J Butz (corporate director, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Maxim Healthcare Services Inc. | Other role (CMS gives no detail) | 100% | Feb 10, 2012 |
| Maxim Healthcare Services Holdings, Inc. | Owns 5% or more directly | 100% | Mar 18, 2019 |
| Oak Investment Trust II | Owns 5% or more through other companies | 39.35% | Mar 18, 2019 |
| Oak Investment Trust | Owns 5% or more through other companies | 38.89% | Mar 18, 2019 |
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Interim Health Care | 3.5 |
| Centerwell Home Health | 4 |
| Dependable Home Health, Inc. | 4.5 |
| Sacred Heart Home Health Care - Tucson | 4.5 |
| Bayada Home Health Care, Inc. | 3.5 |
| Maxim Healthcare Services, Inc. This home health agency | Not given |
| Dependable Nurses, Inc. | 4.5 |
| Nsi Nursing Service, Inc. | Not given |
| Bayada Home Health Care, Inc. | 3.5 |
| At Home Healthcare | 3 |
| Amedisys Home Health Care | 4 |
| Banner Home Care | 3.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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