Hearth Record

Elite Home Health

A home health agency in Marion, Arkansas 72364

1227 State Hwy 77 Suite E 2, Marion, Arkansas 72364. (870) 732-7777.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 11, 2024: a recertification inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jul 11, 2024: recertification inspection4 deficiencies
  • Encoding And Transmitting Oasis

    The inspectors’ words, 162 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on pre-survey review of the Agency’s reports it was determined the Agency failed to encode and transmit Outcome and Assessment Information Set (OASIS) patient data within the required 30 days of the assessment completion date. This failed practice, if not corrected, could result in late submission of all assessments. Findings follow: Review of the “HHA (Home Health Agency) Error Summary by Agency Report” revealed a total of 97 assessments with error -3330 (Record Submitted Late) for the prior calendar year. An interview on 07/09/24 at 12:05 PM with Agency Personnel #2 confirmed failure to submit assessments after completed within the required 30-day period.”

    Rule G0372. Standard-level.

  • A Review Of All Current Medications

    The inspectors’ words, 358 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on clinical record review and staff interview, it was determined the Agency failed to ensure a process was in place for checking all medications for actual or potential drug interactions in 2 (#5 and #9) of 10 #1-#10) clinical records reviewed. This failed practice by the Agency presented a risk to all patients on census as the failure to conduct a complete medication review potentially delayed decisions regarding the patient’s medication regimen. Findings follow: Review of clinical record #5 revealed a patient with a start of care (SOC) of 06/13/24 and a diagnosis of Malignant Neoplasm of Head of Pancreas. A document titled “HOME HEALTH CERTIFICATION AND PLAN OF CARE” with a certification period of 06/13/2024-08/11/2024 revealed orders for THC (marijuana) Gummy. A document titled “Client Medication Report” (the form the agency used to document the patient’s medications) lists “THC GUMMY 10MG 1gummy WEEKLY BY MOUTH.” Medication was highlighted in blue indicating it was not included in the review of all medications. No documentation in the clinical record to indicate THC Gummy had been checked for potential side effects or interactions. Review of clinical record #9 revealed a patient with a SOC of 4/29/24 and a diagnosis of Chronic Obstructive Pulmonary Disease with Acute Lower Respiratory Infection. A document titled “HOME HEALTH CERTIFICATION AND PLAN OF CARE” with a certification period of 04/29/2024-06/27/2024 revealed orders for oxygen. A document titled “Client Medication Report” lists “OXYGEN 3 liter PRN (as needed) NASAL CANNULA.” Oxygen was highlighted in blue indicating it was not included in the review of all medications. No documentation in the clinical record to indicate oxygen had been checked for potential side effects or interactions. An interview on 07/11/24 at 9:45 AM with Agency Personnel #1confirmed the failure to check all medications for actual or potential drug side effects or interactions.”

    Rule G0536. Element-level.

  • Onsite Supervisory Visit Every 14 Days

    The inspectors’ words, 320 words

    “Onsite supervisory visit every 14 days CFR(s): 484.80(h)(1)(i) (1)(i) If home health aide services are provided to a patient who is receiving skilled nursing, physical or occupational therapy, or speech language pathology services— (A) A registered nurse or other appropriate skilled professional who is familiar with the patient, the patient’s plan of care, and the written patient care instructions described in paragraph (g) of this section, must complete a supervisory assessment of the aide services being provided no less frequently than every 14 days; and (B) The home health aide does not need to be present during the supervisory assessment described in paragraph (h)(1)(i)(A) of this section. This Element is not met as evidenced by: Based on clinical record review and staff interview, it was determined the Registered Nurse (RN) failed to supervise and assess the quality of care and services provided through on-site supervisory aide visits (SAV) every 14 days in 1 (#1) of 1 (#1) current clinical record reviewed with Home Health Aide (HHA) services. This lack of supervision by the RN had the potential to place all patients receiving HHA services at risk for adverse outcomes due to possible delays in the discovery of noncompliance with the aide plan of care by the HHA or possible changes in the needs of the patient. Findings follows: Review of clinical record #1 with a SOC of 06/03/24 revealed a patient with a diagnosis of Hypertensive Heart Disease with Heart Failure. A document titled “HOME HEALTH CERTIFICATION AND PLAN OF CARE” revealed orders for “HHA 2wk9” (2 times a week for 9 weeks). On a document titled “Visit Note Report” and dated 06/24/2024 the RN documented a SAV. There were no other SAVs performed as of the record review date 07/09/24 (1 day late). An interview on 07/11/24 at 9:45 AM with Agency Personnel #1 and #2 confirmed the failure to conduct supervisory aide visits within the required 14-day period.”

    Rule G0808. Element-level.

  • Interventions And Patient Response

    The inspectors’ words, 329 words

    “Interventions and patient response CFR(s): 484.110(a)(2) All interventions, including medication administration, treatments, and services, and responses to those interventions; This Element is not met as evidenced by: Based on clinical record review and staff interview, it was determined the Agency failed to obtain orders for and include all medications utilized by the patient on the medication list in 2 (#5 and #9) of 10 #1-#10) clinical records reviewed. This failed practice by the Agency resulted in an inaccurate and incomplete clinical record and presented a risk to all patients on census as the failure to include all medications could potentially inhibit the patient’s attending physician from making an informed decision regarding the patient’s medication regimen related to potential adverse effects, drug reactions, significant side effects or significant drug interactions. Findings follow: Review of clinical record #5 revealed a patient with a start of care (SOC) of 06/13/24 and a diagnosis of Malignant Neoplasm of Head of Pancreas.On a document titled “MedOnc Follow-up Note” and dated 05/31/2024 the Physician documented “patient’s current treatment plan is 5 FU plus Onivyde (chemotherapy drugs).”On a document titled “CLIENT COORDINATION NOTE REPORT” and dated 07/02/2024 the Registered Nurse (RN) documented the patient “WAS AT INFUSION CLINIC RECEIVING CHEMOTHERAPY.”A document titled “Client Medication Report” (the form the agency used to document the patient’s medications) failed to include chemotherapy drugs. Review of clinical record #9 revealed a patient with a SOC of 4/29/24 and a diagnosis of Chronic Obstructive Pulmonary Disease with Acute Lower Respiratory Infection. On a form titled “Visit Note Report” and dated 05/10/2024 the Physical Therapist documented the patient “WAS PLACED ON PREDNISONE WHICH WAS ADDED BY NHRSING [sic] YESTERDAY.”On a form titled “Visit Note Report” and dated 05/09/2024 the RN documented “MED RECON (reconciliation) PERFOMED. NO CHANGES NOTED.”A document titled “Client Medication Report” failed to include the medication prednisone. An interview on 07/11/24 at 9:45 AM with Agency Personnel #1 confirmed the failure to include all medications on the patient’s medication list.”

    Rule G1014. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 11, 2024Recertification inspection4 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Aug 7, 1990.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • East Arkansas Health Holdings LLC owns 100% directly since Aug 29, 2014.
  • 8 owners or officers are people: Marcus Macip (corporate officer); Deann Fox (managing employee (on the payroll), 0%); Kimberly Seymour (corporate officer, 0%); Kimberly Seymour (managing employee (on the payroll), 0%); Joni Babineaux (corporate officer, 0%); Wendy Daigle (other role (CMS gives no detail), 0%); Joshua Lee Proffitt (corporate officer); Amy Cormier (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Arkansas Health CARE Group LLCOwns 5% or more through other companies100%Jul 1, 2016
Unitedhealth Group IncorporatedOwns 5% or more through other companies100%Feb 22, 2023
East Arkansas Health Holdings LLCOwns 5% or more directly100%Aug 29, 2014
LHC Group Inc.Owns 5% or more through other companies100%Jul 1, 2016

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • Patients rate it 5 of 5 in CMS’s patient survey (109 surveys completed): 91% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 55 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate96.69% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate9.86% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.16% (same as the national rate)

How does it compare nearby?

  • Of the 3 agencies CMS’s data show serving patients in ZIP code 72364, where this agency’s office is, 3 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 3 agencies CMS lists serving ZIP code 72364
PlaceQuality rating
Elite Home Health This home health agency3
Trinity North Home Health LLC3
Centerwell Home Health4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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