Hearth Record

Adoration Home Health

A home health agency in Batesville, Arkansas 72501

2236 Harrison Street, Batesville, Arkansas 72501. (502) 630-7138.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on May 2, 2025: a complaint and recertification inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

May 2, 2025: complaint and recertification inspection2 deficiencies
  • Plan Of Care

    The inspectors’ words, 549 words

    “Plan of care CFR(s): 484.60(a)(1) Each patient must receive the home health services that are written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry acting within the scope of his or her state license, certification, or registration. If a physician or allowed practitioner refers a patient under a plan of care that cannot be completed until after an evaluation visit, the physician or allowed practitioner is consulted to approve additions or modifications to the original plan. This Standard is not met as evidenced by: Based on clinical record review and staff interview, it was determined the agency staff failed to follow out the plan of care for assessing patients with Congestive Heart Failure (CHF) in 3 (#5, #7, #9) of 18, (#1-#18) medical records reviewed. If left uncorrected, this failed practice has the potential to place all patients with CHF at risk for complications, exacerbation of condition, hospitalization and death. Clinical record #5 showed: A) Start of care on 04/10/2025 showed an order for “Heart failure; RN (Registered Nurse) to assess/teach LPN (Licensed Practical Nurse) to observe/teach cardiopulmonary system to identify signs of decompensation and intervene to minimize the severity of fluid overload. Observe patient ability to monitor and record daily weights and vital signs, including pulse and blood pressure; record patient reported weight or weigh patient as needed, report increased edema or weight gain of >2 LBS (greater than two pounds) in 1 day or >5 LBS in 1 week or more over target weight. B) A Vital Sign Report with visit entries for 4/10/25, 4/16/25, 4/16/25 (therapy visit), 4/22/25, 4/24/25, 4/24/25 (therapy visit), 4/29/25. c) Only one weight recorded on 4/10/25. Clinical record #7 showed: A) A Plan of Care with certification dates of 03/03/2025-05/01/2025 B) Practitioners order to “Report increased edema or weight gain on >2 LBS in 1 day or >5 LBS in 1 week or 5LBS or more over target weight. May measure abdominal girth if unable to weigh. Scales and BP (blood pressure) monitor to be provided if needed. C) Vital sign report showing patient visits for 03/03/25, 03/08/25,03/12/25,03/13/25,03/19/25, 03/19/25 (therapy), 03/26/25,03/31/25,04/01/25,04/08/25,04/09/25,04/16/25,04/23/25,04/24/25,04/29/25. D) Weights were recorded only for 03/03/25, 03/12/25, 04/01/25, 04/09/25, 04/24/25, 04/29/25 E) There was no abdominal girth recorded for any visit date in lieu of weight. Clinical Record #9 revealed: A) A Plan of Care Certification Period of 04/06/25-06/04/25 B) Practitioners orders PT (physical therapist)/ PTA (physical therapy assistant) to monitor for Heart Failure exacerbation and record patient reported weight and notify the physician and/or the RN (registered nurse) clinical manager for physician notification of HF (heart failure) exacerbation (2 LBS weight gain in 1 day, 5 LBS in a week or 5 LBS over baseline; increased SOB (shortness of breath), edema (swelling), needing more pillows at night, crackles in basis of the lungs or PMI shift) (a difference in where one can hear the heart beat on a persons chest the loudest) C) Visit Entries for vital signs on 04/11/2025, 04/11/2025 (therapy visit), 04/14/25,04/16/25, 04/22/25, 04/23/25 D) Weights for the patient were only recorded on 04/11/25, 04/11/25 (therapy), 04/14/25 & 4/16/25. On 05/01/2025 3:00 PM, the Agency Administrator was asked to provide any further information. None was forthcoming.”

    Rule G0572. Standard-level. From a complaint.

  • Goals In The Patient’S Plans Of Care

    The inspectors’ words, 307 words

    “Goals in the patient’s plans of care CFR(s): 484.110(a)(3) Goals in the patient’s plans of care and the patient’s progress toward achieving them; This Element is not met as evidenced by: Based on clinical record review and personnel interview, it was determined the Agency failed to ensure there were assessments and measurements of wounds to demonstrate progress toward healing in3 (#4, #6, & #8) of 18, (#1-#18) clinical records reviewed that have wounds being treated by the agency. If left uncorrected, this has the potential to affect all patients on census with wounds in that frequent assessment of wounds is necessary to avoid prolonged presence of wound, possible infection, complications, increase in size of wound and rehospitalization. Findings follow: Clinical Record #4 revealed the following A) Plan of care with certification dates from 04/08/25-06/06/2025 B) Diagnosis of Pressure Ulcer of Sacral Region Stage 2 C) A Wound Record Report showing no wound measurement during the current certification period. Clinical Record #6 Showed: A) Plan of Care with certification dates from 03/28/25-05/26/25 B) Diagnosis of Encounter for orthopedic aftercare following surgical amputation. (of great toe) C) A wound record report without wound measurements for visits dates 04/02/25, 04/07/25, 04/09/25, 04/14/25, 04/16/25, 04/23/25, 04/28/25. Clinical Record #8 Revealed: A) Plan of Care Certification period from 04/12/25-06/10/25 B) A Diagnosis of Pressure Ulcer Sacrum, Stage 2, and DTI (deep Tissue Injury) on the left buttock, a wound to right hand, wound to right buttock and venous ulcers on both right and left leg. C) Wound Record Report did not have an assessment for the wounds on the right hand and the right buttock. D) The Wound Record Report did not have an updated and routine assessment, including measurement, for the remainder listed wound areas. On 05/01/2025 at 3:00 PM, the Administrator was asked to provide further information. None was forthcoming.”

    Rule G1016. Element-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
May 2, 2025Complaint and recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Oct 6, 1983.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy and home health aide services.
  • Doesn’t offer speech pathology and medical social services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Adoration Home Health Acquisitions, LLC owns 100% directly since Dec 1, 2025.
  • 10 owners or officers are people: Jennifer Phipps (corporate officer, 0%); Jennifer Phipps (runs it (operational or managerial control), 0%); Allison Brown (corporate officer, 0%); Allison Brown (runs it (operational or managerial control), 0%); Margaret Sherry Pemberton (corporate officer, 0%); Margaret Sherry Pemberton (runs it (operational or managerial control), 0%); Cheyenne Cairns (managing employee (on the payroll)); Cheyenne Cairns (runs it (operational or managerial control)); Elizabeth Robinson (corporate officer, 0%); Elizabeth Robinson (runs it (operational or managerial control), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Adoration Home Health Acquisitions, LLCOwns 5% or more directly100%Dec 1, 2025
Adoration Home Health & Hospice Inc.Owns 5% or more through other companies100%Dec 1, 2025
Phoenix Guarantor Inc.Owns 5% or more through other companies100%Dec 1, 2025
Res-Care Inc.Owns 5% or more through other companies100%Dec 1, 2025
Phoenix Intermediate Holdings Inc.Owns 5% or more through other companies100%Dec 1, 2025
Brightspring Health Services Inc.Owns 5% or more through other companies100%Dec 1, 2025
Adoration Home Health Care LLCOwns 5% or more through other companies100%Dec 1, 2025
Brightspring Health Holdings Corp.Owns 5% or more through other companies100%Dec 1, 2025
Rescare Holdings Inc.Owns 5% or more through other companies100%Dec 1, 2025

How do patients fare?

  • CMS rates its quality of patient care 4 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (303 surveys completed): 89% rated it 9 or 10 out of 10, and 83% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate82.02% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate12.11% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.89% (same as the national rate)

How does it compare nearby?

  • Of the 9 agencies CMS’s data show serving patients in ZIP code 72501, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 9 agencies CMS lists serving ZIP code 72501
PlaceQuality rating
Adoration Home Health This home health agency4
Approve Home Medical Services4.5
Elite Home Health3
Uams Health-Home Health4
Adoration Home Health4
Elite Home Health3.5
Stat Home Health - Cenark, LLC2.5
Community Home Health2
Centerwell Home Health4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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