Hearth Record

Crossridge Comm Hospital Home Health

A home health agency in Wynne, Arkansas 72396

732 East Eldridge Avenue, Wynne, Arkansas 72396. (870) 208-1140.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Feb 5, 2025: a recertification inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Feb 5, 2025: recertification inspection2 deficiencies
  • Encoding And Transmitting Oasis

    The inspectors’ words, 221 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on pre-survey review of the Agency’s reports, agency documents, and staff interview it was determined the agency failed to transmit all comprehensive assessments within 30 days of its completion as required by CMS (Centers for Medicare and Medicaid Services) Conditions of Participation (CoP). This failed practice, if not corrected, could result in more late records submissions. Findings follow: A review of the HHA (Home Health Agency) Error Summary report with a report period of 01/01/2024 to 12/31/2024 showed there were 130 comprehensive records (20.38%) that had been submitted over 30 days after the completion of the assessment record as of 02/03/25. On 02/03/25, the Administrator was informed of this pre-survey report and given an opportunity to provide any further information and none was provided. On 02/05/25, the Administrator provided a policy and procedure titled, “ Improving Network Performance” which documented, “... The agency collects, encodes and transmits OASIS data in accordance with all applicable regulations and laws, including the conditions of participation...””

    Rule G0372. Standard-level.

  • A Review Of All Current Medications

    The inspectors’ words, 367 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on Clinical Record Review, agency documents, and staff interview, it was determined the Skilled Nurse (SN), failed to include Oxygen (O2) during review of the patient’s medications in 2 (#2 and #6) of 7 (#1-#7) clinical records reviewed. This failed practice posed a risk of potential harm for patients on census receiving oxygen therapy by inhibiting the Nurse and Physician’s ability to make informed decisions regarding the patient’s medication regimen related to potential adverse effects, drug interactions, significant side effects or significant drug interactions. Findings follow: Review of Clinical Record #2 with a start of care date of 01/08/25 revealed a patient with a diagnosis of Chronic Respiratory Failure and had an order for Oxygen at 2 lpm (liters per minute) as needed. There were 7 skilled nursing notes from 01/10/25 to 01/29/25 in which oxygen was documented as being utilized by the patient. There was no evidence that oxygen was checked against other medications for interactions or side effects. Review of Clinical Record #6 with a start of care date of 10/04/24 revealed a patient with a diagnosis of Chronic Obstructive Pulmonary Disease (COPD) and had an order for continuous Oxygen at 3 lpm (liters per minute). There was no evidence that oxygen was checked against other medications for interactions or side effects. On 02/05/25, the Administrator was asked to provide any documentation that the oxygen was checked against other medications for interactions or side effects. The Administrator stated, “Our computer system checks the medications automatically, but oxygen is not included. I can tell you it’s not there.” On 02/05/25, the Administrator provided a policy and procedure titled, “Medication Management” which documented, “.... Medications include currently prescribed, over the counter, herbal remedies, vitamins, Oxygen, updrafts, and inhalers...The nurse will complete the Medication Interaction Report and forward to the ordering physician/s within one calendar day to resolve clinically significant medication issues...””

    Rule G0536. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Feb 5, 2025Recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since May 4, 1982.
  • Ownership: non-profit.
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
  • Doesn’t offer medical social services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • St Bernards Healthcare Inc. owns an unstated share directly since Jul 1, 1999.
  • St Bernards Healthcare Inc. runs it.
  • 3 owners or officers are people: Bryan Mattes (managing employee (on the payroll)); Angela Bratton (corporate director); Gary Sparks (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
St Bernards Healthcare Inc.Owns 5% or more directlyJul 1, 1999
St Bernards Healthcare Inc.Runs it (operational or managerial control)Jul 1, 1999

How do patients fare?

  • CMS rates its quality of patient care 1.5 of 5.
  • Patients rate it 3 of 5 in CMS’s patient survey (48 surveys completed): 87% rated it 9 or 10 out of 10, and 89% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars1.5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 53 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate53.40% (worse than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate14.15% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.29% (same as the national rate)

How does it compare nearby?

  • Of the 6 agencies CMS’s data show serving patients in ZIP code 72396, where this agency’s office is, 6 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 1.5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 6 agencies CMS lists serving ZIP code 72396
PlaceQuality rating
Crossridge Comm Hospital Home Health This home health agency1.5
Commonspirit Health3.5
Trinity North Home Health LLC3
Elite Home Health3.5
Centerwell Home Health4.5
Centerwell Home Health4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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