Dale Medical Center Home Health
A home health agency in Ozark, Alabama 36360
311 James Street, Ozark, Alabama 36360. (334) 774-0750.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 21, 2026.
- 2.5of 5 quality of patient care rating
- 5of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Dec 30, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Dec 30, 2025: recertification inspection2 deficiencies
-
A Review Of All Current Medications
The inspectors’ words, 488 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observations, medical record (MR) review, agency policy and procedure, and interviews with staff, it was determined the agency failed to ensure an accurate medication list was maintained for each patient. This affected two of three home visit (HV) patients, including HV # 1 and HV # 3, and had the potential to affect all patients admitted to this agency. Findings include: Agency Policy: Medication Reconciliation Policy Number: 8.15.1 Purpose: To define the medication reconciliation process. Procedure: ...2. Medications ordered while the patient is receiving care will be compared to the medication list/profile. The medication list/profile will be updated with each new or changed medication. 1. HV # 1 was admitted to the agency on 11/7/25 with a diagnosis of Pressure Ulcer of Left Heel, Stage 3. A HV was conducted on 12/29/25 at 1:01 PM to observe care provided by Employee Identifier (EI) # 3, Licensed Practical Nurse. During the HV, EI # 3 reviewed the medications with HV # 1 and compared the medications with the agency medication list. The following is a list of discrepancies: Docusate Sodium 100 milligrams (mg) take one capsule by mouth daily as needed for constipation, was listed on the medication list. HV # 1 stated he/she stopped taking about a month ago. Tylenol Extra Strength Rapid Release 500 mg two tablets by mouth every six hours as needed for pain, was listed on the medication list. HV # 1 stated he/she currently takes one tablet every morning and one tablet every evening. An interview was conducted on 12/30/25 at 4:10 PM with EI # 6, Director, who confirmed the medications were not reconciled per agency policy and procedure. 2. HV # 3 was admitted to the agency on 12/3/25 with a diagnosis of Urinary Tract Infection, site not specified. A HV was conducted on 12/30/25 at 10:55 AM to observe care provided by EI # 2, Certified Nursing Assistant. During the HV, the surveyor reviewed the medications with HV # 3 and compared the medications with the agency medication list. The following is a list of discrepancies: Gabapentin 100 mg one capsule by mouth three times daily, was listed on the medication list. HV # 3 stated he/she was no longer taking and “...stopped taking a couple of months ago.” Omeprazole 20 mg one capsule by mouth as needed for acid reflux. HV # 3 stated he/she was no longer taking, but wasn’t quite sure when he/she stopped. An interview was conducted on 12/30/25 at 4:10 PM with EI # 6, Director, who confirmed the medications were not reconciled per agency policy and procedure.”
-
Interdisciplinary Assessment Of The Patient
The inspectors’ words, 258 words
“Interdisciplinary assessment of the patient CFR(s): 484.75(b)(1) Ongoing interdisciplinary assessment of the patient; This Element is not met as evidenced by: Based on a review of the agency reference manual, medical record (MR), and interviews with staff, it was determined the agency failed to measure Peripherally Inserted Central Catheter (PICC) line catheter with each dressing change. This deficient practice affected one out of one MR reviewed with a PICC line, including MR # 6, and had the potential to affect all patients served by the agency. Findings Include: Agency Reference Manual: The Visiting Nurse Associations of America VNAA Clinical Procedure Manual 18th Edition. Section: 08.07 Last revised: 9/12 Title: Infusion Therapy - Central Line Type: PICC Considerations: 6. Site Care ...D. Dressing Change Equipment:... …Procedure:… …13. Verify the external catheter length visible outside corresponds to initial placement measurement. If it does not, notify physician before continuing use. 1. MR # 6 was admitted to the agency on 11/21/25 with a primary diagnosis of Type 2 Diabetes Mellitus with Foot Ulcer. Review of the MR demonstrated a certification period of 11/21/25 to 1/19/26. Further review of the MR demonstrated a PICC line was placed on 12/1/25. Review of the MR on 12/30/25 demonstrated no record of the PICC line external catheter length measurements being obtained with the ordered weekly PICC line dressing change. An interview was conducted with EI # 6, Director, on 12/30/25 at 4:05 PM who confirmed there was no documentation to support the PICC line external catheter length was measured with the PICC line dressing changes.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 30, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Oct 20, 1993.
- Ownership: government operated.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, speech pathology, medical social services and home health aide services.
- Doesn’t offer occupational therapy.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 4 owners or officers are people: Vernon Johnson (corporate officer); Vernon Johnson (managing employee (on the payroll)); Richard Wright (corporate officer, 0%); Miach Mcnab (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 2.5 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (63 surveys completed): 99% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 88.95% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 8.31% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.10% (same as the national rate) |
How does it compare nearby?
- Of the 8 agencies CMS’s data show serving patients in ZIP code 36360, where this agency’s office is, 8 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 2.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Dale Medical Center Home Health This home health agency | 2.5 |
| Alabama Department of Public Health Home Care | 3 |
| Centerwell Home Health | 4 |
| Southeast Alabama Homecare | 3.5 |
| Enhabit Home Health | 4 |
| Amedisys Home Health of Fort Payne | 4.5 |
| Amedisys Home Health | 4 |
| Centerwell Home Health | 4.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.