Hearth Record

Davita Bay Shore Dialysis

A dialysis facility in Glendale, Wisconsin 53209

5650 N Green Bay Ave #150, Glendale, Wisconsin 53209. (414) 351-1290.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Oct 9, 2024: a standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Oct 9, 2024: standard inspection4 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 345 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 28297 Based on observation, interview, and policy review the facility failed to ensure staff adhered to proper hand hygiene practices for one of three survey days. Failure to complete proper hand hygiene had the potential for cross contamination and could affect 131 in-center patients. Findings include: 1. Observation on 10/07/24 at 2:15 PM revealed Registered Nurse (RN) 18 was at Station West 10 doing a patient assessment. RN18 removed gloves and discarded them in the trash then walked over to the clean supply drawer and removed disinfectants pads without sanitizing hands. During an interview on 10/07/24 at 2:15 PM RN18 confirmed he/she did not wash or sanitize hands after glove removal as required. 2. Observation on 10/07/24 at 2:45 PM revealed the Nurse Practitioner was at Station East 3 with Patient (P) 12 while the patient was on dialysis. During the conversation the Nurse Practitioner was reviewing data on the machine and pushing button without wearing gloves. During an interview on 10/07/25 at 2:45 PM the Nurse Practitioner confirmed he/she was not wearing gloves while touching the dialysis machine. He/she confirmed gloves were required when touching the dialysis machine. During an interview on 10/09/24 at 1:20 PM the Facility Administrator and Manager of Clinical Services confirmed that hand hygiene was required after glove removal and gloves were required to be worn when touching the dialysis machine to prevent cross contamination. Review of the facility policy “Infection Control for Dialysis Facilities,” revised April 2023 indicated, “. . .Hand Hygiene: All teammate, Physicians and Non Physicians will perform hand hygiene. . .prior to gloving and immediately after removal of gloves. . .before touching clean areas such as supplies, supply cart and chairside keyboard/mouse. . .Disposable gloves will be work when caring for the patient or touching the patient’s equipment at the dialysis station. . .””

    Rule V0113. Standard-level.

  • Ic - Wear Gowns, Shields/Masks; Staff Not Eat/Drink In Tx Area

    The inspectors’ words, 447 words

    “IC-GOWNS, SHIELDS/MASKS-NO STAFF EAT/DRINK CFR(s): 494.30(a)(1)(i) Staff members should wear gowns, face shields, eye wear, or masks to protect themselves and prevent soiling of clothing when performing procedures during which spurting or spattering of blood might occur (e.g., during initiation and termination of dialysis, cleaning of dialyzers, and centrifugation of blood). Staff members should not eat, drink, or smoke in the dialysis treatment area or in the laboratory. This Standard is not met as evidenced by: 28297 Based on observation, interview and policy review the facility failed to ensure staff wore Personal Protective Equipment (PPE) as required for two of three survey days. The failure to wear PPE appropriately had the potential for splash contamination of staff and this could affect 131 in-center patients. Findings include: 1. Observation on 10/07/24 at 2:30 PM Registered Nurse (RN) 18 was initiating the treatment via a left upper arm fistula (a vascular access created under the skin to access the blood stream used for hemodialysis) for Patient (P)11 at Station West 10. RN18 did the entire procedure without full face covering. RN18 had goggles and a mask however the mask was below the nose. During an interview on 10/07/24 at 2:30 PM RN18 confirmed the mask was not covering the nose and stated mask were not mandatory. RN18 confirmed there was a risk for splash without full face covering as required. 2. During an observation on 10/08/24 at 10:00 AM the Nurse Manager was at Station East 2 discontinuing the treatment via a Central Venous Catheter (CVC) (a flexible tube inserted under the skin into a vein to access the blood stream used for hemodialysis) for P13. The Nurse Manager had glasses that did not have on side coverings to protect from splashes. During an interview on 10/08/24 at 10:25 AM the Nurse Manager confirmed he/she did not have proper eye protection that included side protection on the glasses and that there was a risk of splashing with the current glasses. During an interview on 10/09/24 at 1:20 PM the Facility Administrator and Manager of Clinical Services confirmed full face covering includes covering of the eyes, nose, and mouth to prevent potential splash contamination, and that observations found were not appropriate. Review of the facility’s policy titled, “Central Venous Catheter (CVC) with Clearguard HD [Hemodialysis] Antimicrobial End Caps Procedure,” revised October 2024, indicated, “. . .Personal Protective Equipment (face protection, gloves, fluid resistant/fluid imperious garment). . .” Review of the facility’s policy titled, Treatment Initiation Utilizing B Braun Dialog+ Dialysis Delivery Systems with All Single Use Dialyzer Types and Streamline Blood Lines,” revised October 2024, indicated, “. . .Personal Protective Equipment (face protection, gloves, fluid resistant/fluid imperious garment). . .””

    Rule V0115. Standard-level.

  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 630 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 28297 Based on observations, interview and policy review, the facility failed to ensure staff completed Central Venous Catheter (A hemodialysis central venous catheter is a type of access used for hemodialysis. CVCs are placed under the skin and into a large central vein, preferably the internal jugular veins.) care as required for one of two observations. The failure to provide appropriate CVC care had the potential for contamination and this could affect 29 patients in the facility who have CVC’s. Finding includes: Observation on 10/07/24 at 2:30 PM revealed Patient Care Technician (PCT) 16 was at Station West 10 with Patient (P) 11 completing CVC care. PCT16 withdrew blood from both arterial and venous ports and flushed both ports with normal saline without disinfection of the ports/limbs. PCT16 then disinfected the ports/limbs and applied the end caps. PCT16 completed CVC care after withdrawing blood from the ports/limbs and flushing the CVC ports/limbs. During an interview on 10/07/24 at 2:35 PM PCT16 confirmed he/she did not disinfect the ports/limbs until just prior to end cap placement. He/she also confirmed he/she did not complete the CVC dressing change until after flushing because he/she did not want to contaminate the dressing. During an interview on 10/09/24 at 1:20 PM the Facility Administrator and Manager of Clinical Services confirmed that the CVC dressing change should have been completed prior to flushing the CVC to ensure the catheter was not dislodged and to assess for other issues for P11. In addition, the Facility Administrator and Manager of Clinical Services confirmed PCT16 should have disinfected the catheter prior to blood removal from the arterial and venous ports/limbs per the facility policy for P11. Review of the facility policy titled, “Central Venous Catheter (CVC) with Clearguard HD [Hemodialysis] Antimicrobial End Caps Procedure,” revised October 2024, indicated, “ ...4. Remove old dressing and discard, observe site for signs and symptoms of infection such as redness, drainage, swelling, or tenderness. If present, report to RN[Registered Nurse]/Physician, if drainage is present, obtain order for exit site culture. Observe CVC at exit site for evidence of cuff migration, cracks, or leaks in the catheter limbs. If present, do not initiate dialysis. Report to RN physician for further follow-up ...9. Clean each CVC limb/cap with new LARGE alcohol prep pad, starting close to the exit site and finish with the cap ...16 Verify both catheter clamps are closed. Using aseptic technique, remove each cap. One at a time, disinfect each CVC hub with a new alcohol prep pad. Scrub each CVC hub for 15 seconds including the sides, threads, and end of the hub thoroughly with friction making sure to remove any residue, for example blood. Hold the limbs until the antiseptic has dried. Attach sterile 10 ml syringes to the arterial and venous limbs. Open the catheter clamps. Aspirate an amount greater than the catheter limb lumen, generally about 5 ml from each limb ...””

    Rule V0147. Standard-level.

  • Assess B/P & Fluid Management Needs

    The inspectors’ words, 525 words

    “PA-ASSESS B/P, FLUID MANAGEMENT NEEDS CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: Blood pressure, and fluid management needs. This Standard is not met as evidenced by: 18750 Based on interview, record review, and policy review, the facility failed to ensure three of 10 sampled patients (Patient (P) 2, P6, and P10) were monitored every 30 minutes as required. The failure to monitor patients every 30 minutes had the potential not to capture a potential adverse event in a timely manner and could affect all 131 in-center hemodialysis patients. Findings include: 1.Review of P2’s “medical record” revealed admission date of 09/03/24 with a diagnosis of acute kidney injury. Review of P2’s six “Dialysis Flow Records,” provided by the facility from 09/24/24-10/05/24, revealed on 10/01/24, P2’s blood pressure was checked at 10:30 AM with a reading of 103/55 and was not checked again until 12:04 PM, with a reading of 117/66, one hour and 34 minutes later. 2. Review of P6’s “medical record” revealed admission date of 01/12/24 with diagnoses of End Stage Renal Disease (ESRD) and diabetes mellitus. Review of P6’s six “Dialysis Flow Records,” provided by the facility from 09/23/24-10/04/24, revealed on 10/04/24 the patients’ blood pressure was checked at 5:30 PM with a reading of 144/81 and was not checked until 6:26 PM, with a reading of 107/61, 56 minutes later. 3. Review of P10’s “medical record” revealed admission date of 12/12/17 with diagnoses including ESRD and diabetes mellitus. Review of P10’s six “Dialysis Flow Records” provided by the facility from 09/21/24-10/02/24 revealed on 09/21/24 the patients’ blood pressure was checked at 10:56 AM with a reading of 113/59 and was not checked until 12:58 PM, with a reading of 112/54, two hours and two minutes later, and then not checked until 1:46 PM with a reading of 109/55, 47 minutes later. During an interview on 10/09/24 at 12:29 PM, Certified Clinical Hemodialysis Technician (CCHT)6 confirmed the checks should occur every 30 minutes unless there are issues with the blood pressure in which the checks should occur more often. During an interview on 10/09/24 at 12:52 PM, the Nurse Manager (NM) reviewed the treatment sheets for P2, P6, and P10 and confirmed that they did not have the 30-minute monitoring. The CM stated, “The checks occur for patient safety. Make sure they are stable.” During an interview on 10/09/24 at 1:27 PM, the Administrator confirmed the treatments were not monitored per policy. Review of the facility’s policy titled, “Pre-Intra-Post Treatment Data Collection, Monitoring and Nursing Assessment,” revised April 2024 indicated, “Purpose: To obtain and document baseline and ongoing information about patient before, during and after dialysis treatment through data collection and nursing assessment. This information will be used in planning and documenting the patient’s dialysis treatment, monitoring during treatment and reviewing the patient’s response to the treatment and status prior to discharge. . . Intradialytic Data Collection/ Assessment. . . 9. Intradialytic treatment monitoring and data collection which may be performed by the PCT [Patient Care Technician], or licensed nurse includes. . . iii Non-nocturnal treatments are completed at least every thirty (30) minutes. . .””

    Rule V0504. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Oct 9, 2024Standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on May 16, 2003.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: DaVita.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and a shift starting at 5 p.m. or later.
  • Doesn’t offer peritoneal dialysis and home hemodialysis training.
  • 28 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 1 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the DaVita chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 2 of 5 in CMS’s survey of in-center hemodialysis patients (45 interviews, Oct 18, 2024 to Jul 11, 2025): 46% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 52 of 5

How does it compare nearby?

  • Of the 30 dialysis facilities CMS lists in Milwaukee County, 27 have a star rating from CMS: 2 rated 4 of 5, 12 rated 3 of 5, 8 rated 2 of 5, 5 rated 1 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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