Davita Henrico County Dialysis
A dialysis facility in Richmond, Virginia 23227
5270 Chamberlayne Rd, Richmond, Virginia 23227. (804) 262-8077.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s star rating
- Not rated patient survey rating
- 4 deficiencies cited in the last three years
- 26 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 5, 2024: a complaint inspection.
4 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Feb 5, 2024: complaint inspection4 deficiencies
-
Ic - Sinks Available
The inspectors’ words, 246 words
“IC-SINKS AVAILABLE CFR(s): 494.30(a)(1)(i) A sufficient number of sinks with warm water and soap should be available to facilitate hand washing. This Standard is not met as evidenced by: 49355 Based on observation, interview and document review, it was determined the facility staff failed to follow the facility’s policy on infection control concerning sinks and the storage of clean supplies. Findings: On 02/05/2024 at 12:53 p.m., the surveyor witnessed a sink area labeled “handwashing sink” adjacent to a bin containing clamps labeled “clean clamps.” The bin with the clean clamps was close enough to the sink where spray from the sink left droplets on the bin containing the clean clamps. In an interview with Staff Member (SM)1 at 2:33 p.m., there was agreement that the bins need to be moved further from the sink or, as noted in the facility’s policy, a splash guard needs to put on the sink. A review of the facility’s policy entitled “Infection Control For Dialysis Facilities,” Policy: 1-05-01, last revision date April 2023, reads, in part: “... Facility Hygiene ... 19. Sinks should be easily accessible and readily available in the treatment area and in other appropriate areas such as the medication area, home training room, and isolation area/room. ... b. Clean supplies or equipment will not be placed adjacent to a sink unless a splash guard is in place.” The above concern was discussed at the exit conference on 02/05/2024 at 2:45 p.m. with SMs 1, 3 and 5.”
-
Pe - Hemodialysis Patients In View During Treatments
The inspectors’ words, 221 words
“PE-HD PTS IN VIEW DURING TREATMENTS CFR(s): 494.60(c)(4) Patients must be in view of staff during hemodialysis treatment to ensure patient safety, (video surveillance will not meet this requirement). This Standard is not met as evidenced by: 49355 Based on observations, interview and document review, it was determined the facility staff failed to ensure the access sites for two (2) patients were visible during their dialysis treatment. Findings: On 02/05/2024 at 12:45 p.m., while performing observations on the treatment floor, this surveyor witnessed a patient at station #10 with an accessed central venous catheter (CVC) site completely covered by the patient’s jacket during treatment. At 12:54, this surveyor witnessed another patient, at station #5, with the accessed CVC site completely covered during the patient’s treatment. This issue was discussed with SM1 at 2:33 p.m. during an interview and there was agreement that access sites should be visible at all times during treatments. A review of the facility’s policy entitled “Pre-Intra-Post Treatment Data Collection, Monitoring and Nursing Assessment,” Policy: 1-03-08, last revision date October 2023, states, in part: “... Intradialytic Data Collection/Assessment ... c. The vascular access site, blood line connections and the patient’s face should be visible throughout the dialysis treatment.” The above concern was discussed at the exit conference on 02/05/2024 at 2:45 p.m. with SMs 1, 3 and 5.”
-
Manage Volume Status
The inspectors’ words, 596 words
“POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 49355 Based on medical record reviews, interview and document review, it was determined the facility staff failed to document notification to the licensed nurse of target weight not being met for three (3) out of five (5) patients sampled and conduct a pre-treatment assessment by the licensed nurse within one hour of treatment initiation for one (1) out of five (5) patients sampled. Findings: On 02/05/2024, this surveyor reviewed six (6) flowsheets for five (5) in-center hemodialysis patients. A review of the thirty (30) flowsheets determined that documentation was absent indicating notification to the registered nurse concerning post treatment weights above or below one (1) kilogram (kg) of the desired target weight in three (3) out of five (5) patients. Patient #1: On 08/30/2023, the post treatment weight was measured as 64.7 kg, as compared to the target weight of 66.0 kg, a 1.3 kg difference below the desired target weight. Patient #2: On 01/24/2024, the post treatment weight was measured as 72.9 kg, as compared to the target weight of 74.0 kg, a 1.1 kg difference below the desired target weight. Patient #3: On 01/29/2024, the post treatment weight was measured as 68.1 kg, as compared to the target weight of 64.5 kg, a 3.6 kg difference above the desired target weight. On 02/02/2024, the post treatment weight was measured as 66.1 kg, as compared to the target weight of 64.5 kg, a 1.6 kg difference above the desired target weight. During the review of these thirty (30) flowsheets, the surveyor determined that a pre-treatment assessment was late, according to this facility’s policy, in one (1) out of five (5) patients. Patient #4: On 01/24/2024, the pre-treatment nursing assessment for the patient was completed at 4:56 p.m. when the patient’s treatment was started at 2:48 p.m., a difference of two (2) hours and eight (8) minutes. On 01/26/2024, the pre-treatment nursing assessment for the patient was completed at 4:34 p.m. when the patient’s treatment was started at 3:10 p.m., a difference of one (1) hour and twenty-four (24) minutes. A review of the facility’s policy, titled “Pre-Intra-Post Treatment Data Collection, Monitoring and Nursing Assessment,: Policy: 1-03-08, last revision date October 2023, states, in part: “... Policy ... 2. The Nursing assessment will be performed and documented by a licensed nurse.... ... 3. Patient identity, prescriptions and machine settings.... The prescription components are confirmed by a licensed nurse within one (1) hour of treatment initiation along with the nursing assessment.... ... Intradialytic Data Collection/Assessment ... 8. The licensed nurse will round on those patients...and complete the nursing assessment within one (1) hour of dialysis treatment initiation. ... Abnormal Findings ... the following are considered abnormal findings and should be reported to the licensed nurse and documented in the patient’s medical record. ... Post-treatment: ... If patient is above or below 1 kg from the target weight During an interview at 2:33 p.m., SM1 agreed that the expectation is for documentation of differences in post weight and targeted weight in the patient’s treatment notes and for the licensed nurse to be notified. SM1 also agreed that pre-assessment nursing notes should be completed within one hour of the initiation of treatment. The above information was reviewed with Staff Members #1, 3, and 5 during the exit conference at 2:45 p.m. on 02/05/2024.”
-
Achieve Adequate Clearance
The inspectors’ words, 449 words
“POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 49355 Based on medical record reviews, interview and document review, it was determined the facility staff failed to document the reason, and to notify the licensed nurse of any change in blood flow rate (BFR) and dialysis flow rate (DFR) from the prescribed treatment for two (2) of five (5) patients sampled. Findings: On 02/05/2024, the surveyor conducted a review of flowsheet for five (5) in-center hemodialysis patients sampled. A review of six flowsheets per sampled patient, for a total of thirty (30) flowsheets, determined that the facility staff failed to administer the prescribed order, to include documentation as to the reason why the order was not followed and notify the licensed nurse of the change in BFR and/or DFR for Patients #1 and #3. Patient #1: On 08/25/2023, the BFR was run at 400 mL/min for approximately the first hour of treatment, which is the prescribed rate, but then the BFR was decreased to 350 mL/min for the remainder of the 3.5 hour treatment. The DFR was run at 500 mL/min for the entire 3.5 hour treatment, instead of the prescribed rate of 800 mL/min. On 08/30/2024, the BFR was run at 400 mL/min, as prescribed, for the first 30 minutes of the treatment, then decreased to 350 mL/min for the remainder of the 3.5 hour treatment. Patient #3: On 01/24/2024, the BFR was run at 349 mL/min for the last 3 hours of the 3.5 hour treatment instead of the prescribed 400 mL/min rate. On 01/29/2024, the BFR was run at 349 mL/min for the entire 3.5 hour treatment instead of the prescribed rate of 400 mL/min. On 01/31/2024, the BFR was run at 350 mL/min for the entire 3.5 hour treatment instead of the prescribed rate of 400 mL/min. On 02/02/2024, the BFR was run at 400 mL/min, as prescribed, for the first 2 hours of the treatment, then decreased to 340 mL/min, then 324 mL/min, and eventually finishing the treatment at 249 mL/min for the remainder of the 3.5 hours of treatment. In an interview on 02/05/2024 at 2:33 p.m., SM1 stated that any changes from the prescribed BFR and/or DFR rates should be noted in the record and the licensed nurse notified of the difference and why it was done. The above concerns were discussed with Staff Members #1, #3 and #5 at the exit conference on 02/05/24 at 2:45 p.m.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 5, 2024 | Complaint inspection | 4 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Apr 1, 1999.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: DaVita.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
- Doesn’t offer a shift starting at 5 p.m. or later.
- 26 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the DaVita chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, worse than expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Too few completed survey responses to report.”
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | Not rated |
How does it compare nearby?
- Of the 10 dialysis facilities CMS lists in Henrico County, 9 have a star rating from CMS: 1 rated 4 of 5, 6 rated 3 of 5, 1 rated 2 of 5, 1 rated 1 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
-
Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.