Hearth Record

Rai - Airline-Portsmouth 7253

A dialysis facility in Portsmouth, Virginia 23701

3080 Airline Blvd, Portsmouth, Virginia 23701. (757) 488-3590.

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 23, 2025: a standard inspection.

5 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Apr 23, 2025: standard inspection5 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 229 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 34452 Based on observations and interview, it was determined that the facility failed to ensure staff perform hand hygiene after touching the face mask for one (1) of four (4) Staff Members (SM), SM # 8, observed. The findings include: On April 22, 2025 at approximately 11:05 AM, SM # 8 was observed during the initiation of dialysis. SM # 8 was observed wearing the face mask below the chin. SM # 8 pulled the face mask up above nose and failed to perform hand hygiene after touching the face mask. On April 23, 2025 at approximately 1:30 PM, an interview with SM # 7 revealed the facility follows the CDC (Center for Disease Control and Prevention) guidelines. CDC guidelines include “be sure to wash your hands or use sanitizer before putting on a mask. Do not touch the mask when wearing it. If you touch the mask be sure to wash your hands or use sanitizer.” On April 23, 2025 at approximately 2:00 PM surveyor reviewed a facility’s policy titled “Personal Protective Equipment”, which reads in part “Practice hand hygiene after mask removal to prevent cross-contamination.””

    Rule V0113. Standard-level.

  • Ic - Wear Gowns, Shields/Masks; Staff Not Eat/Drink In Tx Area

    The inspectors’ words, 271 words

    “IC-GOWNS, SHIELDS/MASKS-NO STAFF EAT/DRINK CFR(s): 494.30(a)(1)(i) Staff members should wear gowns, face shields, eye wear, or masks to protect themselves and prevent soiling of clothing when performing procedures during which spurting or spattering of blood might occur (e.g., during initiation and termination of dialysis, cleaning of dialyzers, and centrifugation of blood). Staff members should not eat, drink, or smoke in the dialysis treatment area or in the laboratory. This Standard is not met as evidenced by: 34452 Based on observations and interview, it was determined that the facility failed to ensure one (1) of four (4) Staff Members (SM), SM # 8, wore face masks correctly during patient care. The findings include: On April 22, 2025 at approximately 10:50 AM, SM # 8 was observed in the patient care area wearing the face mask below the chin. At approximately 11:05 AM, SM # 8 was observed pulling the face mask up above nose. At approximately 11:35 AM, SM # 8 was observed pulling the face mask down below the chin. On April 23, 2025 at approximately 1:30 PM, an interview with SM # 7 revealed the facility follows the CDC (Center for Disease Control and Prevention) guidelines. CDC guidelines include “Face masks should completely cover your nose and mouth and fit snuggly against the sides of your face and without gaps. Do not touch the mask when wearing it.” On April 23, 2025 at approximately 2:00 PM, the surveyor reviewed the facility’s policy titled “Personal Protective Equipment”, which read in part “Face masks are single use only and must be discarded after the task for which they were needed is completed.””

    Rule V0115. Standard-level.

  • Appropriateness Of Dialysis Rx

    The inspectors’ words, 319 words

    “PA-APPROPRIATENESS OF DIALYSIS RX CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: (2) Evaluation of the appropriateness of the dialysis prescription, This Standard is not met as evidenced by: 34452 Based on document review and interview, it was determined that the facility failed to ensure the Patient’s treatment blood flow rate (BFR) was as prescribed by the Physician for one (1) of eleven (11) Patients (P), P # 8. The findings include: On April 23, 2025, the clinical record review revealed the following: P # 8- The flowsheet dated April 16, 2025 revealed the BFR was documented as 350 the entire treatment (5:11 AM to 8:30 AM). The Physician ordered BFR was 400. There was no documentation of the reason why the BFR was altered and that the Physician and/or Registered Nurse (RN) was notified of the decreased BFR. The flowsheet dated April 18, 2025 revealed the BFR was documented between 300 and 350 the entire treatment (5:03 AM to 8:23 AM). The Physician ordered BFR was 400. There was no documentation of the reason why the BFR was altered and that the Physician and/or Registered Nurse (RN) was notified of the decreased BFR. The flowsheet dated April 21, 2025 revealed the BFR was documented between 300 and 350 the entire treatment (5:00 AM to 8:00 AM). The Physician ordered BFR was 400. There was no documentation that the Physician and/or Registered Nurse (RN) was notified of the decreased BFR. On April 23, 2025 at approximately 10:30 AM, a review of the facility’s policy titled “Patient Assessment and Monitoring” revealed in part “Check prescribed blood flow is being achieved or reason is documented in the medical record if unable to meet prescribed blood flow.” On April 23, 2025 at approximately 12:00 PM, an interview with Staff Members # 1, # 7 and # 9 revealed “staff are expected to follow the policy.””

    Rule V0503. Standard-level.

  • Assess B/P & Fluid Management Needs

    The inspectors’ words, 492 words

    “PA-ASSESS B/P, FLUID MANAGEMENT NEEDS CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: Blood pressure, and fluid management needs. This Standard is not met as evidenced by: 34452 Based on document review and interview, it was determined that the facility failed to ensure: the Registered Nurse (RN) performed and documented the nursing assessment within one (1) hour of the treatment initiation per facility policy for one (1) of eleven (11) Patients (P), P # 5; Staff obtained a standing blood pressure (BP) per facility policy for two (2) of eleven (11) Patients, P # 5 and # 7; and Staff obtained machine parameters and vital signs to include BFR and blood pressure at least every 30 minutes for four (4) of eleven (11) Patients, P # 5, # 6, # 7 and # 8. The findings include: On April 23, 2025, the clinical record review revealed the following: P # 5- The flowsheet dated April 18, 2025 revealed the treatment was initiated at 5:01 AM and ended at 8:47 AM. The Registered Nurse (RN) assessment was documented at 6:07 AM (greater than one (1) hour). The flowsheet dated April 21, 2025 revealed there was no standing BP on the pre treatment assessment. Mobility was documented as “ambulatory”. The post treatment BP was documented as 158/89. There were no documented machine parameters and vital signs to include BFR and blood pressure between 7:02 AM and 8:03 AM (greater than 30 minutes). P # 6- The flowsheet dated April 18, 2025 revealed there were no documented machine parameters and vital signs to include BFR and blood pressure between 7:31 AM and 9:09 AM (greater than 30 minutes). P # 7- The flowsheet dated April 22, 2025 revealed there was no standing BP on the pre treatment assessment. Mobility was documented as “ambulatory”. The post treatment BP was documented as 137/68. There were no documented machine parameters and vital signs to include BFR and blood pressure between 8:29 AM and 9:32 AM (greater than 30 minutes). P # 8- The flowsheet dated April 16, 2025 revealed there were no documented machine parameters and vital signs to include BFR and blood pressure between 5:11 AM and 6:34 AM (greater than 30 minutes). On April 23, 2025 at approximately 10:30 AM, a review of the facility’s policy titled “Patient Assessment and Monitoring” revealed in part “blood pressure and pulse rate every 30 minutes or more as needed and documented machine parameters and safety checks every 30 minutes or more often as needed. The prescription components are confirmed by a licensed nurse within one (1) hour of treatment initiation along with the nursing assessment. Standing BP and weight are obtained pre and post dialysis by the licensed nurse or PCT (Patient Care Technician).” On April 23, 2025 at approximately 12:00 PM, an interview with Staff Members # 1, # 7 and # 9 revealed “staff are expected to follow the policy.””

    Rule V0504. Standard-level.

  • Adm Resp For Relationship With Esrd Nw

    The inspectors’ words, 211 words

    “GOV-ADM RESP FOR RELATIONSHIP W/ESRD NW CFR(s): 494.180(a)(3) The governing body or designated person responsible must appoint an individual who serves as the dialysis facility’s chief executive officer or administrator who exercises responsibility for the management of the facility and the provision of all dialysis services, including, but not limited to- (3) The relationship with the ESRD networks; This Standard is not met as evidenced by: 34452 Based on document review and interview, it was determined that the facility failed to have documentation of cooperation with the End Stage Renal Disease (ESRD) Network from November 2024 to the date of survey, April 23, 2025. The findings include: On April 23, 2025 at 12:00 PM, a review of the facility’s Quality meetings minutes revealed there was no documentation of the ESRD Quality Improvement Report discussions, progress to achieving network goals or goals for Patient engagement from November 2024 to present. On April 23, 2025 at 12:30 PM, an interview with Staff Member (SM) # 7 revealed that “sometimes the facility is not receiving information from the network. The facility will communicate with the network regarding these goals. The facility intends to cooperate with the network to achieve goals.” The facility did not provide a policy related to cooperation with the ESRD network..”

    Rule V0755. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 23, 2025Standard inspection5 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Aug 24, 1998.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer a shift starting at 5 p.m. or later.
  • 28 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, worse than expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, worse than expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (33 interviews, Oct 18, 2024 to Jul 11, 2025): 64% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 51 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 53 of 5

How does it compare nearby?

  • Of the 4 dialysis facilities CMS lists in Portsmouth City, 4 have a star rating from CMS: 1 rated 2 of 5, 3 rated 1 of 5.
  • CMS rates this one 1 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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