Hearth Record

Kidney Care Center Lubbock

A dialysis facility in Lubbock, Texas 79412

3702 Interstate 27, Lubbock, Texas 79412. (806) 256-7077.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Nov 2023. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Nov 20, 2023: a complaint inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Nov 2023. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Nov 20, 2023: complaint inspection4 deficiencies
  • Compliance With Fed/State/Local Laws

    The inspectors’ words, 192 words

    “COMPLIANCE WITH FED/STATE/LOCAL LAWS CFR(s): 494.20 The facility and its staff must operate and furnish services in compliance with applicable Federal, State, and local laws and regulations pertaining to licensure and any other relevant health and safety requirements. This Standard is not met as evidenced by: 43999 Based on observation, interviews and documentation reviewed, the facility is not in compliance with applicable State regulatory licensing requirements. The Charge Nurse(CN) provided direct patient care duties contrary to Texas ESRD Rules and Regulations. Findings include: During observation on the patient treatment floor on 11/20/23, it was observed the two RNs both provided patient care to patients that include assessments , medication administration and catheter care as required . Review of the treatment sheets for 11/20/23 identified the CN initiating and terminating treatment. Based on observation, interviews and documentation reviewed, the facility is not in compliance with applicable State regulatory licensing requirements. The Charge Nurse(CN) provided direct patient care duties contrary to Texas ESRD Rules and Regulations. In an interview with staff #8 it was acknowledged that the CN (charge nurse) provides direct patient care routinely that include medication administration, and other charge nurse responsibilities.”

    Rule V0101. Standard-level. From a complaint.

  • Training Documentation Includes Med Dir Certification

    The inspectors’ words, 196 words

    “TRAINING DOCU INCLUDES MED DIR CERT CFR(s): 494.50(b)(1) 5.2.2 Documentation: includes med dir certification Each person performing procedures for the multiple use of dialyzers shall have successfully completed the dialysis facility’s training course relevant to that person’s task and demonstrated competence in the area covered by his or her training. Successful completion of training shall be certified by the medical director or his or her designated representative and recorded in the trainee’s personnel file along with verification of the trainee having received the instruction. Retraining is necessary when new procedures are undertaken. Annual review of competence is required with appropriate retraining if deficiencies are found. This Standard is not met as evidenced by: 43999 Based on record review and interview, the facility failed to ensure facility staff, citing 4 of 8 unlicensed staff did not have the Medical Director delegation to perform specific clinical procedures. Findings included: Review of employee files for staff # 9, 11, 12 & 13 did not provide documentation to administer Lidocaine, Normal Saline, Heparin, and Oxygen. On 11/221/23 at 1500pm, staff # 1 & 2 confirmed the 4 of 8 staff did not have the required delegation by the facilities Medical.”

    Rule V0309. Standard-level. From a complaint.

  • Maintenance Per Dfu Or Semiannual/Maintenance Record

    The inspectors’ words, 245 words

    “MAINTENANCE PER DFU OR 2X/YR;RECORD CFR(s): 494.50(b)(1) 7.2.3 Maintenance: per DFU or semiannual/maintenance record Written maintenance procedures and a schedule of preventive maintenance activities designed to minimize equipment malfunctions should be established. In the case of purchased reprocessing equipment or safety equipment, the recommendations of the vendor should be followed unless documented experience supports alternative approaches. If the manufacturer’s recommendations are not available, reuse equipment and safety equipment should be inspected on a semiannual basis. 4 Records 4.3 Equipment maintenance record Records shall be maintained of the dates of preventive maintenance procedures and the results of scheduled testing in order to ensure the proper functioning of reprocessing equipment, environmental-control equipment, safety equipment, or other equipment. 4 Records A place should be provided for the signature or other unique mark of identification of the person ...performing preventative maintenance procedures. This Standard is not met as evidenced by: 43999 Based on record review and interview, the facility failed to ensure that all equipment was maintained in accordance with the manufacturer’s recommendations a a record of all maintenance and repairs be maintained at facility. Findings included: The facility was unable to provide documentation of completed annual Preventive Maintenance (PM) on the 14 machines for 2022 and 2023. There was no documented evidence that the Annual Preventive Maintenance was performed on the facility 14 machines according to the manufacturer’s recommendations. In an interview on 11/21/23 at 1400pm, the Biomed ( staff #5) and DO,staff #1 confirmed the above findings.”

    Rule V0316. Standard-level. From a complaint.

  • Patient Assessment - Interdisciplinary Team Mbrs/Resp.

    The inspectors’ words, 182 words

    “PA-IDT MEMBERS/RESPONSIBILITIES CFR(s): 494.80 The facility’s interdisciplinary team consists of, at a minimum, the patient or the patient’s designee (if the patient chooses), a registered nurse, a physician treating the patient for ESRD, a social worker, and a dietitian. The interdisciplinary team is responsible for providing each patient with an individualized and comprehensive assessment of his or her needs. The comprehensive assessment must be used to develop the patient’s treatment plan and expectations for care. This Standard is not met as evidenced by: 43999 Based on an onsite visit, record review and interview it was determined that the facility failed to ensure the plans of care (POC) were updated/completed and shared with the patient or patient’s designee. Findings include: As of 11/21/2023, review of tracking tools to identify , implement and complete facility patient plan of care (POC) within 15 days of completion revealed there were 17 plans of care that were past due from 4/01/2023 through 11/21/2023. It was acknowledged on 11/21/23 in an interview with the Director of Operations , staff #1 the 17 patient’s care plans were past due.”

    Rule V0501. Standard-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Nov 20, 2023Complaint inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Feb 3, 2021.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Other.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 12 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Other chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, better than expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 51 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 9 dialysis facilities CMS lists in Lubbock County, 9 have a star rating from CMS: 1 rated 3 of 5, 5 rated 2 of 5, 3 rated 1 of 5.
  • CMS rates this one 1 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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