Hearth Record

Dialysis Care Center Crossville

A dialysis facility in Crossville, Tennessee 38555

60 the Crossings, Crossville, Tennessee 38555. (931) 484-3467.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 2, 2025: a standard inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jul 2, 2025: standard inspection2 deficiencies
  • Dialysis Access Type & Maintenance

    The inspectors’ words, 363 words

    “PA-DIALYSIS ACCESS TYPE & MAINTENANCE CFR(s): 494.80(a)(8) The patient’s comprehensive assessment must include, but is not limited to, the following: (8) Evaluation of dialysis access type and maintenance (for example, arteriovenous fistulas, arteriovenous grafts and peritoneal catheters). This Standard is not met as evidenced by: 40606 Based on facility policy review, observation and interview, the facility failed to follow safety procedures to check for pulsation (thrill) of the hemodialysis access in 1 of 1 first shift patients observed with a clamp used to stop bleeding at the end of the dialysis treatment. The findings include: Review of the facility’s policy, “Using Vascular Access Clamps,” dated 12/15/2017, showed “...The purpose of this policy and procedure is to provide guidance and direction for using vascular access clamps on the dialysis vascular access...Apply a non-occluding spring loaded vascular access clamp over the gauze pad covering the needle insertion site...During use, the thrill [a vibration that can be felt] and bruit [swishing sound, heard from a stethescope of dialysis access] of the access will be checked above and below the clamp to prevent occlusion of the access site...” Observation of first shift patients during termination of dialysis on 6/30/2025 at 9:45 AM, revealed Certified Clinical Hemodialysis Technician (CCHT) A removed the first dialysis access needle of the first shift patient seated at station 4, applied a clamp, then exited the station. CCHT A failed to assess the patient’s dialysis access for pulsation. Continued observation revealed at 10:00 AM, CCHT A re-entered station 4 to remove the clamp and remove the second needle. At 10:14 AM, CCHT A removed the second dialysis access needle of the first shift patien, applied pressure as the clamp was placed over the needle site and exited the station. CCHT A failed to follow the facility’s policy and procedure by not assessing for pulsation of the access after the clamp was applied. During an interview with the Clinical Manager on 7/2/2024 at 3:55 PM, in the conference room, it was confirmed CCHT A left station 9 on two occasions during the termination of dialysis without checking for the thrill and bruit above and below the clamp, after being placed over the dialysis access.”

    Rule V0511. Standard-level.

  • Medical Records - Complete, Accurate, Accessible

    The inspectors’ words, 591 words

    “MR-COMPLETE, ACCURATE, ACCESSIBLE CFR(s): 494.170 The dialysis facility must maintain complete, accurate, and accessible records on all patients, including home patients who elect to receive dialysis supplies and equipment from a supplier that is not a provider of ESRD services and all other home dialysis patients whose care is under the supervision of the facility. This Standard is not met as evidenced by: 40606 Based on review of facility policy, medical record review and interview, the facility failed to ensure the transcription of physician orders were accurate and complete for 2 patients (Pt #2 and Pt #5) of 7 records reviewed. The findings include: Review of the facility policy, “Initiation of Home Dialysis Prescription,” revised 10/6/2020, showed “...an appropriate peritoneal dialysis (PD) prescription meets the dialysis needs of the patient. An appropriate PD prescription includes, but is not limited to the following: number of exchanges or cycles...volume of fluid...dwell time...drain time...concentration of glucose...use of automated, a manual, or a combination...the physician completes the initial treatment prescription...” Medical record review revealed Patient #2 was admitted to the facility for in-center hemodialysis on 9/1/2024, with diagnoses including Anemia and End Stage Renal Disease. Medical record review revealed Patient #2 was trained in PD in March/April of 2025, was hospitalized in May, and attained the first adequate Kt/V in June with a value of 2.41. Medical record review of Pt #2 revealed the PD treatment prescription listed on the Nephrologist Rounding Sheets, the IDT (Interdisciplinary Team) Treatment Plan, and the Physician’s order did not match the current treatment regime. The initial PD order was for CAPD (continuous ambulatory PD), 2 exchanges a day using a 2L (liter) bag of 1.5% dianeal fluid (fluid that contains dextrose and electrolytes used for peritoneal dialysis). Medical record review of Pt #2’s Nursing Treatment Documentation revealed a note created by RN (registered nurse) #1 for a PD treatment change to 3 times a day using one 2 L bag of 1.5% dianeal fluid in the AM, a 2 L bag of 2.5% dianeal fluid in the afternoon, and a 2 L bag of 1.5% dianeal fluid in the evening. Medical record review of Pt #2’s Treatment Records revealed this was the treatment being completed each day. Review of physician orders revealed a new order was not placed for the change in the daily PD treatments in the EMR (Electronic Medical Record). Interview on 7/1/2025 at 11:00 AM, with RN #1 confirmed she received the orders for the change in Pt #2’s treatment plan and she had not placed the new treatment order in the computer system. Medical record review revealed Patient #5 was admitted to the facility for PD training on 3/25/2025, with diagnoses including Diabetes, Anemia, and End Stage Renal Disease. Medical record review revealed Pt #5’s physician prescribed treatment listed on the Nephrologist Rounding Sheets, the IDT Treatment Plan, and the Physicians order did not match the current treatment regime. Review revealed the initial treatment order was for CCPD (continuous cycling PD) using 1.5% dianeal fluid with a fill volume of 1000 ml (milliliters) each, for 4 cycles over 8 hours. Review of the June treatment records revealed Pt #5 was receiving CCPD using 1.5% and 2.5% dianeal fluid with a fill volume of 2000 ml each, for 5 cycles over 8 hours. Medical record review revealed a new physician order was not placed in the EMR. Interview on 7/2/2025 at 11:25 AM, with RN #2 confirmed she did not place the new order into the system timely. She confirmed she forgot to place the order.”

    Rule V0726. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 2, 2025Standard inspection2 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Nov 8, 2017.
  • Run for profit.
  • No deficiency on record in the last three years.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and peritoneal dialysis.
  • Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
  • 7 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • CMS lists it as independent, not owned or managed by a chain.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, worse than expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Survey data not available for this reporting period.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 2 dialysis facilities CMS lists in Cumberland County, 1 has a star rating from CMS: 1 rated 2 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

1 compared
PlaceStar rating
Fkc Crossville Home TherapiesNot given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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