Hearth Record

Fmc Raleigh Bartlett

A dialysis facility in Memphis, Tennessee 38128

5020 English Towne Dr, Memphis, Tennessee 38128. (901) 266-1551.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Sep 10, 2024: a complaint inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Sep 10, 2024: standard inspection2 deficiencies
  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 320 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 33763 Based on policy review, observation and interview, the facility failed to ensure measures to prevent the potential spread of infection were followed by 1 of 1 (RN #1) nurses observed discontinuing hemodialysis treatment via a CVC. The findings included: 1. Review of the facility policy titled, “Termination of Treatment Using a Central Venous Catheter and Optiflux Single Use Ebeam Dialyzer” dated 2/7/2022 revealed, “...Prior to Termination...Ensure that a clean under pad is below the catheter limbs...” 2. Observations on the treatment floor at Station #7 on 9/9/2024 beginning at 9:46 AM revealed RN #1 failed to place a new under pad below Patient #5’s CVC limbs prior to discontinuing the dialysis treatment. 3.Observations on the treatment floor at Station #10 beginning at 4:08 PM revealed RN #1 failed to place a new under pad below Random Patient #1’s CVC limbs prior to discontinuing the dialysis treatment. During an interview on 9/10/2024 at 12:14 PM, the CM verified a clean barrier should be placed under the CVC limbs prior to discontinuing the dialysis treatment.”

    Rule V0147. Standard-level.

  • Manage Volume Status

    The inspectors’ words, 893 words

    “POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 33763 Based on policy review, medical record review and interview, the facility failed to ensure patients undergoing hemodialysis treatments were monitored every 30 minutes per facility policy for 4 of 5 (Patient #1, #2, #3 and #5) sampled patients. The findings included: 1. Review of the facility policy titled, “Patient Assessment and Monitoring” dated 5/1/2023 revealed, “...During Treatment...Obtain blood pressure and pulse rate every 30 minutes or more as needed but not to exceed 45 minutes or per state regulations...” Review of the facility policy titled, “Patient Monitoring and Safety Checks During Hemodialysis Treatment” dated 9/5/2023 revealed, “...Monitor and document every 30 minutes or more frequently as needed but not to exceed 45 minutes or per state regulations...Patient Monitoring includes...Blood pressure, pulse, respirations...” 2. Medical record review for Patient #1 revealed an admission date of 2/7/2020 with diagnoses which included Type 2 Diabetes Mellitus and End Stage Renal Disease. Review of the physician’s orders dated 5/31/2024, 7/22/2024, 7/29/2024, 8/9/2024, and 8/12/2024 revealed the Patient was to receive in-center hemodialysis treatments 3 times a week via an AV Fistula. Review of the Treatment Sheet dated 6/5/2024 revealed the treatment was initiated at 3:15 PM and ended at 5:00 PM. There was no documentation facility staff assessed Patient #1’s blood pressure from 3:15 PM until 4:06 PM, a total of 51 minutes later, and from 4:06 PM until 5:00 PM, a total of 54 minutes later. Review of the Treatment Sheet dated 7/26/2024 revealed the treatment was initiated at 2:15 PM and ended at 5:00 PM. There was no documentation facility staff assessed Patient #1’s blood pressure from 2:15 PM until 3:02 PM, a total 47 minutes later. Review of the Treatment Sheet dated 8/5/2024 revealed the treatment was initiated at 1:15 PM and ended at 5:00 PM. There was no documentation facility staff assessed Patient #1’s blood pressure from 3:36 PM until 5:00 PM, a total of 1 hour and 24 minutes later. Review of the Treatment Sheet dated 8/7/2024 revealed the treatment was initiated at 1:15 PM and ended at 5:00 PM. There was no documentation facility staff assessed Patient #1’s blood pressure from 1:15 PM until 2:03 PM, a total of 48 minutes later. Review of the Treatment Sheet dated 8/9/2024 revealed the treatment was initiated at 1:15 PM and ended at 4:10 PM. There was no documentation facility staff assessed Patient #1’s blood pressure from 1:15 PM until 2:04 PM, a total of 49 minutes later. 3. Medical record review for Patient #2 revealed an admission date of 12/26/2018 with diagnoses which included Hypertensive Chronic Kidney Disease and End Stage Renal Disease. Review of the physician’s orders dated 5/31/2024, 6/19/2024, and 9/4/2024 revealed the Patient was to receive in-center hemodialysis treatments 3 times a week via an AV Fistula. Review of the Treatment Sheet dated 8/28/2024 revealed the treatment was initiated at 1:15 PM and ended at 5:15 PM. There was no documentation facility staff assessed Patient #2’s blood pressure from 2:33 PM until 3:33 PM, a total of 1 hour later. Review of the Treatment Sheet dated 8/9/2024 revealed the treatment was initiated at 1:15 PM and ended at 5:28 PM. There was no documentation facility staff assessed Patient #2’s blood pressure from 1:15 PM until 2:00 PM, a total of 45 minutes later. Review of the Treatment Sheet dated 9/2/2024 revealed the treatment was initiated at 1:15 PM and ended at 5:10 PM. There was no documentation facility staff assessed Patient #2’s blood pressure from 1:15 PM until 2:00 PM, a total of 45 minutes later. 4. Medical record review for Patient #3 revealed an admission date of 9/25/2023 with diagnoses of End Stage Renal Disease. Review of the physician’s orders dated 7/26/2024 revealed the Patient was to receive in-center hemodialysis treatments 3 times a week via an AV fistula. Review of the Treatment Sheet dated 8/12/2024 revealed the treatment was initiated at 7:45 AM and ended at 11:50 AM. There was no documentation facility staff assessed Patient #3’s blood pressure from 7:45 AM until 8:32 AM, a total of 47 minutes later. Review of the Treatment Sheet dated 8/16/2024 revealed the treatment was initiated at 7:18 AM and ended at 11:23 AM. There was no documentation facility staff assessed Patient #3’s blood pressure from 7:18 AM until 8:12 AM, a total of 54 minutes later. 5. Medical record review for Patient #5 revealed an admission date of 1/11/2023 with diagnoses of End Stage Renal Disease and Diabetes Mellitus. Review of the physician’s orders dated 8/28/2024 revealed the Patient was to receive in-center hemodialysis treatments 3 times a week via a CVC. Review of the Treatment Sheet dated 8/30/2024 revealed the treatment was initiated at 6:15 AM and ended at 10:03 AM. There was no documentation facility staff assessed Patient #5’s blood pressure from 6:15 AM until 7:05 AM, a total of 50 minutes later. 6. During an interview on 9/10/2024 at 11:17 AM, when asked how often blood pressures should be assessed during hemodialysis treatments, the Area Team Lead stated, “every 30 minutes but the policy says no greater than 45 minutes.””

    Rule V0543. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Sep 10, 2024Complaint inspectionNo deficiencies cited
Sep 10, 2024Standard inspection2 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on May 26, 2017.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 19 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 49 dialysis facilities CMS lists in Shelby County, 46 have a star rating from CMS: 16 rated 3 of 5, 17 rated 2 of 5, 13 rated 1 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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