Davita Quince Road Dialysis
A dialysis facility in Memphis, Tennessee 38119
6548 Quince Rd, Memphis, Tennessee 38119. (901) 259-3423.
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The short answer
Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 1of 5 CMS’s star rating
- 3of 5 patient survey rating
- 3 deficiencies cited in the last three years
- 25 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Aug 21, 2024: a complaint inspection.
3 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
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| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
May 2, 2024: complaint inspection3 deficiencies
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Ic - Clean/Dirty Areas, Med Prep Area, No Common Med Carts
The inspectors’ words, 446 words
“IC-CLEAN/DIRTY;MED PREP AREA;NO COMMON CARTS CFR(s): 494.30(a)(1)(i) Clean areas should be clearly designated for the preparation, handling and storage of medications and unused supplies and equipment. Clean areas should be clearly separated from contaminated areas where used supplies and equipment are handled. Do not handle and store medications or clean supplies in the same or an adjacent area to that where used equipment or blood samples are handled. When multiple dose medication vials are used (including vials containing diluents), prepare individual patient doses in a clean (centralized) area away from dialysis stations and deliver separately to each patient. Do not carry multiple dose medication vials from station to station. Do not use common medication carts to deliver medications to patients. If trays are used to deliver medications to individual patients, they must be cleaned between patients. This Standard is not met as evidenced by: 33763 Based on policy review, observation, and interview, the facility failed to ensure reusable medical equipment was cleaned and disinfected after each use by 2 of 2 (RN #1 and RN #2) nurses observed on the treatment floor. The findings included: 1. Review of the facility policy titled, “Environmental Cleaning” dated 10/1/2019 revealed, “...All external work surfaces will be thoroughly cleaned, and disinfected immediately, or as soon as feasible...between patients...Clean and disinfect all items used for patient care including...Stethoscopes...” 2. Observations on the treatment floor at Station #13 on 4/30/2024 beginning at 9:22 AM revealed RN #1 assessed Random Patient #8’s breath sounds using a stethoscope. After assessing the patient’s breath sounds, the RN placed the stethoscope around her neck and walked to Station #12, where Patient #3’s hemodialysis treatment had just ended. RN #1 terminated the patient’s treatment via a CVC, then removed the stethoscope from around her neck and assessed Patient #3’s breath sounds. RN #1 failed to clean the stethoscope before and after use and in-between each patient. 3. Observations on the treatment floor at Station #19 on 4/30/2024 at 2:05 PM revealed RN #2 assessed Random Patient #12’s breath sounds using a stethoscope. After assessing the patient’s breath sounds, the RN placed the stethoscope around her neck and left the station. The RN went to the nurses’ station and entered data into the computer. RN #2 left the nurses’ station while still wearing the uncleaned stethoscope around her neck, walked to Station #25, terminated Random Patient #13’s treatment via a CVC, then used the stethoscope to assess the patient’s breath sounds. RN #2 failed to clean the stethoscope before and after use and in-between each patient. 4. In an interview on 5/1/2024 at 10:37 AM, the CM stated stethoscopes should be cleaned with alcohol before and after using.”
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Ic - Staff Education Re Catheters/Catheter Care
The inspectors’ words, 779 words
“IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 33763 Based on policy review, observation and interview, the facility failed to ensure measures to prevent the potential spread of infection were followed by 1 of 2 (RN #1) nurses observed discontinuing hemodialysis treatments via a CVC. The findings included: 1. Review of the facility policy titled, “CVC Connections & Disconnection (Scrub The Hub)” dated 8/10/2023 revealed, “...Care will be taken to prevent contamination of the CVC, using aseptic technique...CVC attached to a syringe may be set down on the clean drape...” 2. Observations on the treatment floor at Station #13 on 4/30/2024 beginning at 9:22 AM revealed RN #1 was preparing to discontinue the patient’s HD treatment via a CVC. The RN performed hand hygiene, donned gloves and stopped the dialysis treatment. Without placing a clean barrier under the CVC hubs, RN #1 disconnected the venous line, scrubbed the hub with an alcohol swab, then attached a syringe of normal saline and flushed the line. The RN laid the CVC limb and syringe onto the old barrier. The RN disconnected the arterial line, scrubbed the hub with alcohol, then attached a syringe of normal saline and flushed the line. The RN laid the CVC limb and syringe onto the old barrier. RN #1 disconnected the saline syringe from the venous line, attached a syringe of heparin and flushed the line, removed the syringe, and placed a new cap on the limb. RN #1 repeated the procedure on the arterial line. RN #1 failed to place a clean barrier under the CVC limbs prior to discontinuing the treatment. Observations on the treatment floor at Station #12 on 4/30/2024 beginning at 9:28 AM revealed RN #1 was preparing to discontinue the patient’s HD treatment via a CVC. The RN performed hand hygiene, donned gloves and stopped the dialysis treatment. Without placing a clean barrier under the CVC hubs, RN #1 disconnected the venous line, scrubbed the hub with an alcohol swab, then attached a syringe of normal saline and flushed the line. The RN laid the CVC limb and syringe onto the old barrier. The RN disconnected the arterial line, scrubbed the hub with alcohol, then attached a syringe of normal saline and flushed the line. The RN laid the CVC limb and syringe onto the old barrier. RN #1 disconnected the saline syringe from the venous line, attached a syringe of heparin and flushed the line, removed the syringe, and placed a new cap on the limb. RN #1 repeated the procedure on the arterial line. RN #1 failed to place a clean barrier under the CVC limbs prior to discontinuing the treatment. Observations on the treatment floor at Station #13 on 4/30/2024 beginning at 9:36 AM revealed RN #1 was preparing to discontinue the patient’s HD treatment via a CVC. The RN performed hand hygiene, donned gloves and stopped the dialysis treatment. Without placing a clean barrier under the CVC hubs, RN #1 disconnected the venous line, scrubbed the hub with an alcohol swab, then attached a syringe of normal saline and flushed the line. The RN laid the CVC limb and syringe onto the old barrier. The RN disconnected the arterial line, scrubbed the hub with alcohol, then attached a syringe of normal saline and flushed the line. The RN laid the CVC limb and syringe onto the old barrier. RN #1 disconnected the saline syringe from the venous line, attached a syringe of heparin and flushed the line, removed the syringe, and placed a new cap on the limb. RN #1 repeated the procedure on the arterial line. RN #1 failed to place a clean barrier under the CVC limbs prior to discontinuing the treatment. In an interview on 5/1/2024 at 10:37 AM, the CM verified a clean barrier should be placed under the CVC limbs prior to discontinuing treatment.”
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Manage Volume Status
The inspectors’ words, 1,563 words
“POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 33763 Based on policy review, medical record review, and interview, the facility failed to ensure physician’s orders for prescribed BFR and DFR were followed for 2 of 3 (Patient #1, and #3) sampled hemodialysis patients, and failed to obtain standing blood pressures to assess for orthostatic hypotension for 2 of 3 (Patient #2 and #3) sampled ambulatory hemodialysis patients. The findings included: 1. Review of the facility policy titled, “Initiation of Dialysis Treatment” dated 1/2020 revealed, “...Assess patient using subjective and objective assessment skills...Ensure the following...Blood flow rate is a prescribed rate...” Review of the facility policy titled, “Intradialytic Monitoring of Patient” dated 9/2020 revealed, “...Direct patient care staff will monitor the following parameters during each dialysis treatment...Blood flow rate...” Review of the facility policy titled, “Initiation of Hemodialysis Treatment...” dated 6/2/2023 revealed, “...Start blood pump...increase BFR to ordered flow rate...If unable to achieve prescribed blood flow rate, document interventions and notification to RN...” 2. Medical record review for Patient #1 revealed an admission date of 5/18/2023 with diagnoses which included Calculus of Kidney, Type 2 Diabetes Mellitus and Hypertensive Chronic Kidney Disease. The physician’s orders dated 11/9/2023, 12/19/2023 and 1/2/2024 revealed a BFR of 400 mL/min and a DFR of 800 mL/min. Review of the Hemo Treatment Log Summary dated 12/14/2023 revealed the BFR was 300 mL/min from 6:01 AM until 8:57 AM. There was no documentation why the prescribed BFR was not followed. Review of the Hemo Treatment Log Summary dated 12/19/2023 revealed the BFR was 425 mL/min from 5:30 AM until 8:57 AM. There was no documentation why the prescribed BFR was not followed. Review of the Hemo Treatment Log Summary dated 12/26/2023 revealed the BFR was 425 mL/min from 5:30 AM until 9:04 AM. There was no documentation why the prescribed BFR was not followed. 3. Medical record review for Patient #2 revealed an admission date of 3/11/2024 with diagnoses which included Hypertensive Chronic Kidney Disease. The physician’s orders dated 2/29/2023 revealed a BFR of 350 mL/min and DFR of 525 mL/min. Review of the Hemodialysis Flowsheet dated 3/11/2024 at 2:18 PM revealed “...TX started...Increased blood flow to ordered rate without difficulty...” Further review revealed the BFR was 200 mL/min from 2:18 PM until 2:31 PM, and 250 from 3:01 PM until 5:01 PM. There was no documentation why the prescribed BFR was not followed. The physician’s orders dated 3/25/2024 revealed a BFR of 300 mL/min and DFR of 600 mL/min. Review of the Hemodialysis Flowsheet dated 4/3/2024 revealed the BFR was 235 mL/min through 260 mL/min from 2:02 PM until 5:02 PM. Further review revealed the DFR was 500 mL/min from 2:02 until 5:02 PM. There was no documentation why the prescribed BFR and DFR were not followed. Review of the Hemodialysis Flowsheet dated 4/5/2024 revealed the BFR was 250 mL/min at 2:22 PM, O mL/min at 2:37 PM, and 200 mL/min from 5:01 PM through 5:31 PM. Further review revealed the DFR was 400 mL/min from 3:01 PM until 5:31 PM. There was no documentation why the prescribed BFR and DFR were not followed. Review of the Hemodialysis Flowsheet dated 4/8/2024 revealed the BFR was 200 mL/min from 2:32 PM until 6:06 PM. There was no documentation why the prescribed BFR was not followed. Review of the Hemodialysis Flowsheet dated 4/10/2024 revealed the BFR was 245 mL/min at 3:31 PM, O mL/min at 4:01 PM, 250 mL/min at 4:31 PM and 205 mL/min from 5:01 PM until 5:59 PM. Further review revealed the DFR was 400 mL/min from 5:01 PM until 5:59 PM. There was no documentation why the prescribed BFR and DFR were not followed. Review of the Hemodialysis Flowsheet dated 4/12/2024 revealed the BFR was 200 mL/min from 2:02 PM until 3:02 PM, and 245 mL/min from 3:32 PM until 5:32 PM. Further review revealed the DFR was 400 mL/min from 2:02 PM until 3:02 PM. There was no documentation why the prescribed BFR and DFR were not followed. Review of the Hemodialysis Flowsheet dated 4/15/2024 revealed the BFR was 240 mL/min from 1:31 PM until 5:01 PM. There was no documentation why the prescribed BFR was not followed. Review of the Hemodialysis Flowsheet dated 4/17/2024 revealed the BFR was 200 mL/min and the DFR was 400 from 3:01 PM until 5:41 PM. There was no documentation why the prescribed BFR and DFR were not followed. Review of the Hemodialysis Flowsheet dated 4/19/2024 revealed the BFR was 250 mL/min from 3:02 PM until 6:32 PM. There was no documentation why the prescribed BFR was not followed. Review of the Hemodialysis Flowsheet dated 4/22/2024 revealed the BFR was 200 mL/min at 2:02 PM, 225 mL/min from 2:32 PM until 3:02 PM, and 195 mL/min from 3:32 PM until 4:32 PM. Further review revealed the DFR was 400 mL/min from 3:32 PM until 4:32 PM. There was no documentation why the prescribed BFR and DFR were not followed. Review of the Hemodialysis Flowsheet dated 4/26/2024 revealed the BFR was 250 mL/min from 2:31 PM until 3:01 PM, 225 mL/min at 3:31 PM, 250 ml/min from 4:01 PM until 5:01 PM, and 150 mL/min from 5:31 PM until 5:59 PM. There was no documentation why the prescribed BFR was not followed. 4. Medical record review for Patient #3 revealed an admission date of 10/26/2023 with diagnoses which included Type 2 Diabetes Mellitus with Chronic Kidney Disease. The physician’s orders dated 3/9/2024 revealed a BFR of 400 mL/min and a DFR of 600 mL/min. Review of the Hemodialysis Flowsheet dated 4/19/2024 revealed the BFR was 350 mL/min from 11:31 AM until 2:31 PM. There was no documentation why the prescribed BFR was not followed. 5. In an interview on 5/1/2024 at 10:37 AM, the CM verified staff should document the reason the prescribed BFR and/or DFR was not followed during a hemodialysis treatment. 6. Review of the facility policy titled, “Initiation of Hemodialysis Treatment...” dated 6/2/2023 revealed, “...Obtain the following vitals: a. Blood pressure standing, (if patient able) and sitting...” Review of the facility policy titled, “Termination of Hemodialysis Treatment” dated 4/1/2021 revealed, “...Take patient’s standing blood pressure prior to disconnecting lines. If unable to stand, take a sitting blood pressure. Document in the treatment record if the patient refuses or unable to stand for blood pressure...” 7. Medical record review for Patient #2, an ambulatory patient, revealed an admission date of 3/11/2024 with diagnoses which included Hypertensive Chronic Kidney Disease. Review of the Hemodialysis Flowsheet dated 4/3/2024 revealed no documentation a standing blood pressure was obtained prior the initiation of the treatment. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/5/2024 revealed no documentation a standing blood pressure was obtained after the treatment ended. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/17/2024 revealed no documentation a standing blood pressure was obtained prior the initiation of the treatment. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/22/2024 revealed no documentation a standing blood pressure was obtained prior the initiation of the treatment. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/26/2024 revealed no documentation a standing blood pressure was obtained prior the initiation of the treatment. There was no documentation the patient refused or was unable to stand. 8. Medical record review for Patient #3, an ambulatory patient, revealed an admission date of 10/26/2023 with diagnoses which included Type 2 Diabetes Mellitus with Chronic Kidney Disease. Review of the Hemodialysis Flowsheet dated 4/6/2024 revealed no documentation a standing blood pressure was obtained prior the initiation of the treatment. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/9/2024 revealed no documentation a standing blood pressure was obtained prior the initiation of the treatment. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/19/2024 revealed no documentation a standing blood pressure was obtained after the treatment ended. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/25/2024 revealed no documentation a standing blood pressure was obtained after the treatment ended. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/27/2024 revealed no documentation a standing blood pressure was obtained after the treatment ended. There was no documentation the patient refused or was unable to stand. Review of the Hemodialysis Flowsheet dated 4/30/2024 revealed no documentation a standing blood pressure was obtained prior the initiation of the treatment. There was no documentation the patient refused or was unable to stand. 9. In an interview on 5/1/2024 at 10:37 AM, the CM verified standing blood pressures should be obtained before the initiation of treatment and prior to disconnecting the lines for all ambulatory hemodialysis patients unless they are unable to stand or refuse. The CM stated staff should document the reason why a standing blood pressure was not assessed.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 21, 2024 | Complaint inspection | No deficiencies cited |
| May 2, 2024 | Complaint inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Mar 13, 2015.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Satellite Dialysis.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis.
- Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
- 25 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 3 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Satellite Dialysis chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, better than expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (35 interviews, Oct 18, 2024 to Jul 11, 2025): 71% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 1 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 3 of 5 |
How does it compare nearby?
- Of the 49 dialysis facilities CMS lists in Shelby County, 46 have a star rating from CMS: 16 rated 3 of 5, 17 rated 2 of 5, 13 rated 1 of 5.
- CMS rates this one 1 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
-
Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.